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Basement Remodeling reviews in Erlanger

  • D
    Kentucky Home Improvement
    Refused to provide a detailed quote instead of flat rate. When I asked for it he said he no longer wanted our business. I've heard too many stories of things like this escalating to thousands more after the fact when the home owner doesn't have exact figures to hold contractors to.
    - Matthew M.
  • A
    Basement Restoration Technologies
    Mike (service represenative) came out to house and conducted and evaluation of the situation and provided some valuable insight into the issue and provided some low cost alternatives that I could complete. Mike was punctual, professional and practical in his approach to resolving the issue. I am extremely satisfied with the honesty and the integrity demonstrated by Mike and Basement Restoration Technologies.
    - Gregory H.
  • A
    Charles pays attention to details and is very knowledgeable.  He also makes a point to review details that he thinks matter to the home owner, before completing them.  My wife and I were very impressed with his craftsmanship of pocket doors, framing, and of all the finishes in a relatively tight area he had to deal with.  There were existing partitions roughed-in that he had to deal with, and he modified as he needed.  The shower enclosure wall, pan and drain system set the bar at our home.  We have another shower in the house that pales in comparison, as it does not slope to drain accurately.  I see that Charles takes a pride in his work, which is a good indicator of the final outcome.
    - Becky H.
  • A
    BTS Contracting Inc
    This past summer, my fiancé and I needed to refinish our basement in preparation of combining households.  While the basement was already finished once, it was basically simply boxed in with drywall and a drop ceiling and used as an
    open style recreation room.  We needed to add a bedroom and a full bath and put a drywall ceiling in.  I had used BTS Contracting several years ago to add a composite deck to my old house and was thrilled with the work so I
    called Bob again to get a bid for this job.
    I contacted Bob and told him what we wanted to do and we scheduled a day for him to come out to the house.  As we walked through and told him what we wanted he was making notes and giving us his ideas along the way.  There is not a lot of space in the basement.  We wanted to have a livable bedroom for an older teenager but still have a separate room for a couch, TV
    and chair.  He gave ideas on where we could save space and how to arrange the layout to afford us the most living
    space.  The bathroom added a level of difficulty to the job because the half bath rough in was not where we wanted
    it.  Therefore, concrete had to be torn up and the drain for the toilet moved.  In addition, we wanted to add a larger capacity water heater to accommodate the extra people who would now be living there.  Bob made his notes and stated he would get together some ideas and get back to us.
    Within a couple days Bob contacted me and said he was ready to meet to go over his estimate.  He came back to the house and had several computer sketches of what he thought would give us the most room.  He also had an estimate which included the aforementioned work and also replacing the windows.  The windows that were previously installed were single pane and very drafty.  They were adequate for a rec room but not so much for actual living space.  After some very minor changes, we were satisfied with the ideas and the estimate and approved the work to be completed.  As luck would have it, he had some space between jobs where his crew was able to get started fairly quickly.
    On the day work was to begin, Bob and his crew (Chris and John) arrived on time.  They began their work after some brief introductions.  Chris has been with him for several years and seems to be Bob?s right hand man so I was familiar with him but I did not know John.  All were respectful and easy going.  The first several days were mostly demolition.  After that they moved towards the bathroom and moving the toilet.  The new bathroom was going to be located in what was currently storage.  They hung plastic around all of the items and any entrances into the other parts of the house.  While it wasn?t exactly sealed, it did
    provide protection from the major part of the concrete dust.   As I stated earlier, the moving of the toilet required them to dig through the foundation.  The trench ran for about 10-12 feet in total.  The plumbing was laid and was re-concreted over.
    The bedroom and TV room were simple enough and there was nothing overly extravagant about their construction.  The bedroom was pretty straight forward; 4 walls with a full size closet with sliding doors.   The TV room was the same but with an alcove instead of a closet.  Chris ran most of the electric and the cable.  Cable was run into 3 different locations; one into the bedroom and 2 into the TV room.  Since we were not certain which wall the TV was going to be on they ran connections down both walls for us. 
    We had made most of our requests in the bathroom.  We wanted ceramic tile floor and a tile stand up shower.  Allowances for tile, vanity, etc. were all built in to the estimate.  The allowances were generous enough to give us a wide range of choices.  We simply choose what we wanted and gave the list to Bob who picked it up.  We gave Bob a layout of the pattern we wanted in the shower and he gave suggestions on how to tie the whole room together with the tile.  We also wanted the floor tile to be on a 45 degree angle.  This is where the attention to detail was going to show and he nailed it.  The tile work in the bathroom was exactly what we were envisioning and then some.   Not to take away from the rest of the job but this turned out to be the most impressive part of the completed project.
    As with any project like this, we did run into a couple issues.  As the project went on, we changed a few things mid-stream.  The
    change requests were taken in stride without issue.  The shower door had some manufacturing defects.  There were some sealant issues and it was not aesthetically pleasing.  Bob noticed it and notified me by phone.  Since it was going to be some time before the new door arrived, he went ahead and installed the door but ordered a new one so the shower could be used.  Once the new one came in he returned and replaced the door.  Another issue was with the new window in the bedroom.  This one was a little more difficult to troubleshoot but he and Chris solved the problem quickly.
    This was the second time I had hired BTS Contracting.  I would recommend them to anyone looking for quality work and would hire them again for my next project.  Bob and Chris did the majority of the work.  They were friendly, helpful and accommodating to our requests for change.  Their experience shows through their quality work and attention to detail
    - Brian V.
  • A
    JT Contracting of Northern Kentucky
    John and his team were professional from start to finish with the work.  

    The original cost and time estimates were all accurate.  And whenever, there was a change in the scope (requested by us) he was quick to update the cost estimates.  This helped ensure there were no surprises in the final cost.

    We did require to make changes to the scope of the project quite a few times he was able to work the changes into his plans.  This helped to ensure we always understood the cost implications of our choices.  And we had quite a few of them, given we spent much more than we originally planned.

    As the project continued, John would come and give us regular updates on progress.  When there were specific questions John was readily available to get back to us.  Or his team were also able to help us with any questions.

    We were completely satisfied with JT Contracting and continue to use them when we have other work to be done in our house.  And have already sent many of our friends and family to get help from John and his outstanding team.
    - Jeffery W.
  • A
    Family Crest Service LLC
    The guy from Family Crest Service is very professional. He’ll do a lot more to helping us take care of our home. His price is very reasonable. He is very caring and very detail oriented. He is also reliable and trustworthy.
    - Paul K.
  • A
    All Around Joe LLC
    Remove existing vanity, reroute pipes so vanity would fit.  Replaced floor covering, replace light fixture.  Reset toilet and replaced trim.There is still some finishing work I need to complete - painting, etc., but the overall job was done and looks great.
    - Elaine G.
  • A
    The Finished Basement
    Service has not yet been performed
    - Diana S.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    - Adaira D.
  • B
    Hunt Custom Remodeling
    In progress > so far going as planned and anxiously waiting to see final results > my wife and I are pleased with Joe and crew
    - Ron G.
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Basement Remodeling Contractors in Erlanger

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