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Home Builder reviews in Erlanger

  • F
    The owner himself, damaged my privacy fence with equipment, and he left for the day and failed to inform me when the damage was done. The next day, I had to approach him about what happened, he did apologize and we both agreed that it was an accident. He assured me that it would be fixed and we both agreed he could square up when they were finished, in case there was more damage. As the project went on he did not have the proper permits to complete the job and I was worried about him being on my driveway with heavy equipment that he had been asked not to be on, in which they continued. I then asked if the company had insurance and who it was with, the owner never gave me the information. In fact, I spoke with him a couple of times about just paying me for materials and I would fix the fence myself. He kept putting me off until the next day. Well, needless to say I have not received the money for the materials. The fence company estimate was $350, I was only asking $50 for materials and I was going to fix it. There were a lot of issues that were very unprofessional, so it very much did not surprise me that he damaged a brand new fence and walked away without taking care of it. Very, very poor business practices.
    - candace s.
  • A
    For the second time we are so pleased with our recent contract with Potter House Group.  Our first experience with Potter House Group was a new build construction project.  They found us a lot and built us a custom home about 9 years ago.  Since then we relocated into a 115 year old home and we hired them for our kitchen remodel.  First we did our research, and we sought bids from several contractors.  Potter House Group once again had a competitive quote, that we felt had all the "bases" and potential "surprises" covered.  We also felt that the allowances that were allotted in our estimate allowed us to select quality selections for the fixtures, granite, cabinetry & flooring.  What impressed us the most is that once again we worked directly with the owner, Lee, for the duration of the project.  From the very beginning, Lee was professional, honest, and extremely efficient with our time.  Our kitchen was completely gutted down to the bare studs, removing of walls, flooring, electric, and a back staircase.  When you are without the hub of your home-the kitchen-meeting timelines is very important.   They met all timelines and brought in the necessary resources and tradesmen to perform various scopes of work.  All the inspections that were needed went well too.  Lee addressed any questions or concerns we had during the process responsively.  Without a doubt, Potter House Group will be the contactor we use for the next job.  We are already dreaming of our next project, a master bath addition.  Can?t wait!  Potter House Group is highly recommended!!!
    Thank you Lee for a beautiful kitchen!
    - Derrick T.
  • A
    Like I said before, till know everything is going perfect. I let you know when is finished(around December/January)
    - Pedro R.
  • A
    - reginald b.
  • A
    They were very punctual and Professional. They worked with you and did not leave until we were fully satisfied.
    - Robert O.
  • A
    - Tom G.
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Home Builders in Erlanger

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