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Electronic Repair reviews in Erlanger

  • F
    After dropping my receiver off, I waited and waited and never heard anything after 10 days.  Then I started getting stories that there were parts that needed to be shipped.  Then I heard that the parts weren't available from that supplier so he would need to use another supplier.   I could never get an answer and never a call back so I simply stopped by the house and knocked on the door.   Stacks of supplies were on the front porch from UPS for weeks at a time.    After almost 6 weeks, when I threatened to file suit, I was told the receiver would be ready the next morning (I had to stop by because there was no answer to my phone calls).  It was actually another day and half before it was ready.   I insisted that he plug it in to see if it worked.  He did that and it seemed to work.  I brought it home and immediately hooked it up.  After 10 minutes, there were sparks and the receiver went dead.  I called on the phone but there was no answer.  I left a message on the voice mail.  I drove back to the house and knocked on the door repeatedly over the course of the next week----no answer.     I never did hear anything back and ultimately I threw the receiver away and bought a new one.     Circuitronix is the pinnacle of ridiculous customer service (non-existent) and incompetence.  2 months and still no receiver and no replies.    This is a business which should be shut down if it isn't already.   On the plus side, at least he only took me for the $20 diagnostic fee because he told me to take my receiver and make sure it worked before I paid him.   I think he knew it was going to blow up again.  
    - Richard G.
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Electronic Repair Shops in Erlanger

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