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Dentistry reviews in Erlanger

  • A
    The support staff and dentists at Edgewood Dental are wonderful and the prices are reasonable.  My husband and I don't have Dental Insurance and Edgewood Dental provides reasonably priced Dental Insurance that cuts down the cost of Dental treatment substantially and that therefore encourages you to keep going to the dentist and to take good care of your teeth.  Their Dental Insurance even cut down the cost of a mouth guard for me to help me with my TMJ so that my TMJ headaches have all but disappeared (they only return when I forget to wear my mouth guard.  My husband likes Edgewood Dental, too.  He used to be frightened of going to the dentist because his teeth have always been bad, all the way from early childhood, because they have always been very crooked.  He teeth have always needed a lot of care and thorough cleanings.  He has experienced a lot of dentists who hurt him in the dental chair physically and/or who gripe at him about not taking care of his teeth.  This hurts his feelings because, as I myself can personally can attest to, he works very hard to care for his teeth.  The good news is, at Edgewood Dental they recognize his efforts and work with him to keep his teeth healthy, and he's never afraid of being hurt by them physically in the dental chair because he knows they will do everything they can to make sure he does not experience physical pain -- even when he needs advanced dental care.  Another thing, we are both really listened to at Edgewood Dental.  For example, my husband told his dentist that there was a tooth bothering him, but nothing was clearly wrong on the x ray.  His dentist at Edgewood Dental listened to him, though, and studied the situation and realized that there was a certain thing wrong with the tooth that was hard to see and that required a root canal.  He saved my husband's tooth and probably saved my husband a lot more pain in the long run, because he listened to him right away when my husband said he had a problem.   I would recommend Edgewood Dental to anyone who lives in the area and is looking for a good place to go to get Dental care.
    - John D W.
  • A
    I had a very good experience there. They took a lot of time on my teeth. I've been going to him for about 30 years. I like them. The office and staff is very friendly and very casual. They play music. It's very little pain.
    - James S.
  • A
    Ann was my dental hygienist.  I cannot describe how good she is at her job.  She is very professional, easy to talk to, and extremely knowledgable.  The office staff worked together like a well oiled machine.  Dr. Powers came in at the end to introduce himself and examine my mouth for himself.  I am very confident I am in good hands with Dr. Powers and his team.  I am really looking forward to getting the major work complete in the near future!
    - Ryan S.
  • A
    I have been here 5 years. They are convenient. They are professional. They seem to have everything to suit your needs. They can do everything in-house. Their pricing is on the high side, but you get what you pay for.
    - Ricardo L.
  • A
    I have got a dental appointment this Friday. It's for routine checkup. I have been going to him for a long time; it's been probably at least ten years. He seems to really know his stuff. He is very good at what he does as far as crowns and fillings. The staff is very professional. The office is very well laid out and very clean. The dental hygienists are outstanding. The guy is worth the money.  I don’t have dental insurance; I pay out of pocket. But I always go to this guy. With regard to billing and administration, they want their money. I don’t have dental insurance. They make sure that they get my money before I get out of the door.
    - Gregory B.
  • D
    I have been a patient at CDS in Edgewood since I moved to Northern Kentucky in 2010.  The frist 3 years there were wonderful. The office is close to my work, so it was convenient.  I was never there more than an hour.  It was easy in and out.  
    However, sometime in 2013 or 2014, they implemented an electronic dental record.  And the nightmare began.  My last 3 cleanings were awful.  I was often there for 2 hours or more each time.  The hygenist would examine me, then take 30-45 minutes to input it all into the computer....BEFORE getting down to the cleaning.  
    The straw that broke the camel's back was my last cleaning there in approximately September.  It took her much longer to enter the data into the computer than normal.  At the 2 hour mark, I finally spoke up and asked if she couldn't clean my teeth and finish her documentation after I left.  I was told no, that she she had to get it all down right then.  After 2 hours and 15 minutes, the dentist came in for the exam, but I STILL did not have my teeth cleaned.  After the dentist left, the hygenist handed me my paperwork and took off the bib.  I asked what was happening.  She said, "Well, I know you are in hurry, so we'll just skip the cleaning today."  WHAT?????  I waited 2 hours and 15 minutes and was leaving without getting my teeth cleaned???  I was too angry to talk to a manager at that moment.  So I left and promptly made an appointment with another dentist on my insurance plan.  
    As much as I liked Dr. Robinson as a dentist, I'll never go back there.
    - Jody S.
  • A
    They were good. They got there quick because my tooth was staying on the floor. They were on time. They were very friendly. They talked to me real good. I did not pay anything for it. My insurance covered it all. They did a good job taking care of me. Next time I lose a tooth, I?ll go straight to them. I will use them again.
    - Daniel O.
  • C
    It went so so. When you were dropping 5k plus they treated you ok (staff). I had to have 9 cavities filled. Yes, 9! I like to eat jelly bellies in bed :/ anyways... The first time you have a procedure done they give you the most experienced tech. After your first visit they throw you to the wolves! I had to have several appointments because of how many cavities I had and let me tell you the dentist lets the tech do everything but use the drill to drill out the cavity! I sat with my mouth open for an hour while they let their brand new tech fill a cavity. It was horrible. She didn't know what she was doing! I had to come back the next day because my bite was off and the staff and dentist apologized. They said she was new but had previously been a dental tech. Obviously other dentists don't make their assistants do almost EVERYTHING because she was clueless. They fired her. Then I had to have a bite mold made for my front teeth. 650 and they once again had the techs do the fitting. I had to go back 3x to get a half way decent fit. Then I needed a crown they once again had the assistant place the permemtaly crown and it took her over and hour because has couldn't get it filed correctly. They are interested in hoarding in as many patients at once, dentists spend minimal time with you, and the dental assistants literally do everything. I won't go back. They are ridiculous. T
    - Lisa V.
  • A
    I have been seeing the dentist for at ;east 15 years. They are very professional and their pricing is reasonable. They are happy to work with you on finances and payment plans. If you have not been to the dentist for a while because of insurance they are happy to schedule your first appointment free and then work with you from there. They are very patient oriented. You get the same hygienist every time and the dentist will also come in to visit as well each time. They are punctual and keep you updated on appointment changes. They make scheduling very easy.
    - Lynne D.
  • A
    I've been using Dr. Lutes' services for several years, and I'm very happy with him. He's personable and efficient, he provides good dental care, and he's exceptionally good at mitigating pain during procedures.
    - Louise K.
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Dentists in Erlanger

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