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Concrete Repair reviews in Erlanger

  • A
    Mark was great to work with and the product was excellent. Mark and his workers were all professional and friendly. Promptness and communication were exceptional. Will definitely hire for future projects.
    - William B.
  • A
    AquaProof Inc
    After bragging on Danny and Aquaproof to an architect we were working with today, I decided to drop by and do a follow-up review on the work that was done 5 years ago in March 2013. We had catastrophic basement issues and Danny and his team did incredible work with a creative solution. Knock on wood (concrete?), not one time since 2013 has a drop of water gotten in and we could not be happier. We have had some very wet springs in our area in recent years and it has held up great. We were given a lifetime warranty (even if we move, it goes to the new owners) which gave us a lot of confidence prior to the job. Two different friends have had their basements "repaired" by some more high profile companies, only to have both of their basements have to be redone due to leaking after the jobs were complete. I really cannot recommend Danny and Aquaproof highly enough! Again, I am writing this 5 years after our job was completed. Excellent communication (if Danny was going to be even 15 minutes late, he would call -- but he was always punctual) and customer service. This actually was the highest bid of all the quotes we got but we've never regretted going with Aquaproof. Most certainly a case of getting what you pay for!
    - Jen R.
  • A
    Stephen Fugate Concrete
    I contacted Mr. Fugate to request an estimate for replacing the walkway, driveway and garage slab at my home. He arrived promptly for our appointment. After our discussion and his review & measurements of the area, he offered a price estimate followed-up with a written, detailed statement of work. He provided timely responses to all my questions. Mr. Fugate exhibited a very customer-focused attitude and provided a fair, reasonable estimate. He did not attempt to over-estimate the amount of concrete needed for the project and did not attempt to sell me a ���thicker��� slab of concrete that would have been needed for a private residential property. I found him to be a business person with integrity. These traits enabled him to stand above several other providers who also offered estimates but disappointed me by exhibiting one or more of these customer-unfriendly behaviors: ��� not responding to my questions in a timely manner, ��� not providing a written estimate in a timely manner, ��� over-estimating the square-footage or cubic-footage of the area being replaced, ��� over-pricing the job without reason or justification, ��� providing a vague statement of work, which allows opportunity for ���nickel-and-diming��� the customer after work begins. Since I had not experienced any of the above concerns while working with Mr. Fugate, I was very comfortable in my decision to hire him for my project. Once the work dates had been established, Mr. Fugate honored the scheduled work dates and arrived early on each work day. We were blessed with warm, sunny, dry work days. Mr. Fugate and his team worked steadily each day in order to complete all required work for each day and to keep the project on schedule. The job started on-time and it finished on-time. From start to finish, Mr. Fugate and his team were hard-working, skilled and respectful toward me and my property. I was extremely happy with the results. The work team did not depart my home until after I had performed my review of the finished work and after any questions/issues had been addressed. Many of my neighbors have offered compliments regarding the results of their fine work. A few neighbors wanted to know who did the work as they also require concrete replacement on their properties. Now that weeks have passed and the new concrete has dried, I remain very pleased with my new driveway, walkway and garage slab. I enjoyed working with Mr. Fugate and his team. I have absolutely no hesitation in recommending him and his crew for your (the reader) concrete project. I sincerely thank Mr. Fugate and his crew for providing me with a finished product that compliments my home and will be appreciated for many years!
    - LINDA C.
  • A
    E.J.M. Concrete
    I am thrilled! Ed Mills and Nathan arrived early every morning, worked all day - with only a short lunch break - until the job was complete. They did an incredible job. My wall is sturdy and better than I imagined it to be. My timber and gravel steps are perfect and just what I needed. They were quiet, professional, friendly and obviously take great pride in their work. I would hire them again in a heartbeat and already have more projects in mind for them when I get my tax refund next Spring!
    - cindy h.
  • B
    Szabo Project Services Inc.
    I gave the above ratings based on the concrete job itself, but they are a bit lower because of the above problem. Payment in full was Sept. 2, 2016. I think I have waited long enough for a resolution to this problem. I am on fixed income and do not think I should have to pay someone else to fix it.
    - Mary Ann H.
  • F
    AquaProof Inc
    I just called the office to see if first the company offered a free estimate. The woman answering the phone asked me what the problem was and I told her that we had a leak in a window well (I think). Of course I really don't know what the problem is other than we have a leak in our basement that's why I was calling a professional. I told her we had 4 window wells and I wasn't really sure what was causing the leak. She then told me that she wasn't sure if we would meet their $2,000.00 minimum - and asked me if I had "water tested" the window wells. I told her no and that I would just call another company. I guess the company doesn't need the business.
    - Diana S.
  • A
    Stan Young Drainage LLC
    Once the weather warmed up a call was received that the crew would be there by 10 AM on 1/27/16. They arrived on time. Again explained everything they were going to do in detail and immediately went to work. A lot of trenching caused a lot of dirt. They kept the entire evacuation under control and even power washed the sidewalks and lower patio to remove any mud from the trenching or the workers needing to step on the walks and/or patio. I would not hesitate to use Stan and his crew again and personally highly recommend them for any of your drainage problems.
    - Timothy G.
  • A
    Creative Concrete LLC
    Todd and his crew started on the day we scheduled, he had a crew of men with him to get the job done, it only took him a week from start to finish and this job turned out fantastic. Todd did an amazing job when people looked at it they thought it was pavers that where installed that is how good the stamp work turned out. He installed a couple retaining walls for us and they are also perfect. We need our driveway replaced and this winter I will be calling him so we can get it this spring. A+++++=Thanks.
    - Virginia D.
  • A
    Concrete Surface and Design
    We found this company at the Cincinnati Home and Garden Show.  We had an appointment with Dan in April and asked if work could be completed by Memorial Day.  The company was involved in an extremely large project in Lexington and could not get the job done by then.  Then the owner had an accident and was out of work for awhile.  Then we had rain to deal with and finally on June 2, 3 and 4 of 2015 the work was done.  Dan was the only worker on this job.  He did an excellent job on our project.  We had him do bricks for part of the job and he did an excellent job especially since it was his first time doing a project like this.  He took his time and asked us constantly along the way if the color was ok and if we liked it so far.  The back patio was done in earth tone with a touch of chocolate added in the Flagstone Carvings design and it also turned out great.  Dan was on time each day and was very nice and professional.  The neighbors have commented how nice the front of our house looks from the street.  The people who have seen the patio work also commented on what an improvement that decorative concrete does to an ordinary patio.  I would have them come back and do future work.  Every 3 years the concrete needs to be re-sealed to  maintain the integrity of the surface.
    - Bill G.
  • A
    Mark Held Concrete
    He was punctual, professional, worked hard, did not make a mess, came when scheduled, finished job quickly and hauled away all debris.  Mark and his crew were a pleasure to deal with.  I would highly recommend him.  We live in KY.  He is from Cincinnati, OH.
    - Kathleen P.
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Concrete Contractors in Erlanger

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