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Carpet Cleaning reviews in Erlanger

  • F
    Teasdale Fenton Carpet Cleaning & Restoration
    They have an available deal, $99 for 5 rooms. I did want additional services and he gave me a quote of $300. He then said he would discount the service, but then an environmental fee got added, and then he said no, he would not discount the teflon. It went round and round until I realized he kept discounting things, but then adding fees to stay at the original quote for $300. He'd make it seem like he was giving me a deal, but never actually took money off. I did not have the service done through this company.
    - Tricia S.
  • C
    Original State Restoration
    This is a mixed bag so I will break it down into the 2 phase. Phase 1: water damage clean up. Phase 2: repair and restore. Because I had a mixed bag, grading was tough. Professionalism, punctuality, Quality was all based on phase 1. Responsiveness and Overall was based on Phase 1 and 2 I was connected with them after having a water leak with water damage (My insurance hires company CB who hires Original State). The first phase of the clean up was great. I had a primary connect of Robert for which I had his cell and communicated mostly by texting. He was very prompt to scheduled times, through, communicated well, and was extremely happy with the clean up. Since it was through insurance, I can not speak to cost / value. I could not recommend them higher for this phase of the project. When entering Phase 2: restoration, I read the only other review on them and grew a little concerned. However, since phase 1 went perfectly, I believed they may have been off their game or over burdened and my experience would be different. After given them the job, my experience changed drastically. I advised them I had already been paid by my insurance and I would be paying them to work. The communication drastically decreased. I was not able to obtain a start date for the job despite multiple weeks and texts. The delays were unexplained. After talking to company CB who contracted them, they also told me Original state had also decreased their communications to them and could not get Original State to communicate well with them. Based on the prior reviews and my change in experience, I change my agreement to hire them for phase 2 and will being going with a different company.
    - Kyle D.
  • A
    Shirden's Carpet & Upholstery Cleaning Service
    We have used Shirden's as our only choice for carpet cleaning, upholstery cleaning, tile and grout cleaning and water extraction for over 15 years. We trust them with our residence and rental property. Always fast, reliable and on time service which is completed professionally and done right the first time. Additionally, they offer helpful suggestions to treat stains and keep carpets clean. Most recently, Jeff provided a free consultation on a room of carpet which I was afraid had been damaged beyond cleaning. Based on his professional advice and hard work, the carpet was cleaned and brought back to life- which saved thousands of dollars!
    - David S.
  • A
    Shirden's Carpet & Upholstery Cleaning Service
    We couldn't be happier. Carpets look great and service was top-notch. A family-owned business that offers quality work at a reasonable price. Gentleman showed up on time and was very careful with furniture and baseboards during the two-hour procedure.
    - Terry B.
  • B
    Teasdale Fenton Carpet Cleaning & Restoration
    I used a coupon on Angies List or Groupon (can't remember). I figured there'd be no additional cost, but was upsold on some additional services since I have pets. Wasn't expecting the additional cost, but to be fair, I didn't have to pay it either. They also were a bit quick with the entire process.
    - Christopher H.
  • D
    Stanley Steemer International Inc
    They didn't do a great job. I have used them at my house in the past, and that was just afterwards. My sister was suppose to call but they did not call back. It was not rinsed. The carpet had too much soap in it and it was not soft. It got foamy when you put any water on it. The tech was just new but she didn't call back so I blame that on us. I am going to call them this week. The responsiveness was fine. They came right away. At this moment I am less likely right now to use them again.
    - Michael H.
  • A
    Shirden's Carpet & Upholstery Cleaning Service
    The day of the appointment, he arrived on time. He worked continuously offered more services without charge than was written on the estimate. Finished within an expected timeframe. would recommend and use their service again.
    - susan m.
  • F
    Stanley Steamer
    Whole house was approx 2000 sq ft of carpet. PRICE WAS OVER $1,000!!!!!!!!!!! NEVER AGAIN! Job they did was well done but checked with other vendors who I used later and their prices ranged from $300 to $500. Steamer ripped off a senior citizen because they could. I was not present as the home was vacant.
    - bryan A.
  • A
    Apke Carpet Care
    They did a good job. They are just great. They showed up on time and they did the job and then they left. There was no tell and time or anything. They just came in and did the job and that was it and I like that.
    - Gregory B.
  • A
    Shirden's Carpet & Upholstery Cleaning Service
    I called Shirden's Carpet Cleaning on Saturday, and was able to get my carpets cleaned the following Tuesday! Mike arrived right on time. I showed him the areas to be cleaned, and he started pre treating stains immediately. He was here for about an hour and a half, cleaning the entire time. He left a couple pairs of booties, in case I needed to walk on the carpet. I am thoroughly impressed with the work he did.
    - Darlene G.
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Carpet Cleaners in Erlanger

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