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Basement Waterproofing reviews in Erlanger

  • A
    AquaProof Inc
    After bragging on Danny and Aquaproof to an architect we were working with today, I decided to drop by and do a follow-up review on the work that was done 5 years ago in March 2013. We had catastrophic basement issues and Danny and his team did incredible work with a creative solution. Knock on wood (concrete?), not one time since 2013 has a drop of water gotten in and we could not be happier. We have had some very wet springs in our area in recent years and it has held up great. We were given a lifetime warranty (even if we move, it goes to the new owners) which gave us a lot of confidence prior to the job. Two different friends have had their basements "repaired" by some more high profile companies, only to have both of their basements have to be redone due to leaking after the jobs were complete. I really cannot recommend Danny and Aquaproof highly enough! Again, I am writing this 5 years after our job was completed. Excellent communication (if Danny was going to be even 15 minutes late, he would call -- but he was always punctual) and customer service. This actually was the highest bid of all the quotes we got but we've never regretted going with Aquaproof. Most certainly a case of getting what you pay for!
    - Jen R.
  • A
    The Foundation Specialists, LLC
    Fadi was awesome! He met with me very quickly to figure out what the problem was. I had met with one other company that could not tell me in detail what the problem was and Fadi was able to pinpoint the problem right away with his many years of experience and knowledge. He gave me a very reasonable price and was there when he said he was going to be there to get the work done. It was a big project, yet they still had everything completed in a couple days. I was very happy with the service that Fadi provided and have already recommended him to several other people and will continue to do so in the future!
    - Rob F.
  • A
    Stan Young Drainage LLC
    As a rule of thumb, I usually find that people who put their own name in the company name do the best work and this is no exception! Stan correctly assessed that our basement water leak was due to a crack in our foundation and quoted $400 to fix it. So he and his team came out after we remove the drywall and sealed it up. We left the drywall open for about two months and we had some heavy rains during that time. So far, so good and we reinstalled the drywall. He's going to be installing a french drain in our back yard soon too.
    - SCOTT C.
  • A
    Foundation & Structure Repair Group
    Excellent. Everything they cleaned up it was really good. They were always here when they said they would be and the prices were really good too. I've used them 4 times and have recommended them numerous times.
    - Bonnie D.
  • A
    Jack Boiman Sons & Daughters Inc
    I called Jack Boiman Sons and Daughters because of past jobs they had done for me on another foundation. I was very impressed by their past work and knew that I could depend on the same quality of workmanship. An estimator, Douge, came out and gave me a quote. I had a crack in my foundation from the top of where the earth meets the foundation to half way down the wall. The rep explained that the insulation board would have to be removed; the crack chiseled out; a membrane installed to direct the water from the crack down to a spot below the foundation where the water would then flow, and the floor resealed. It sounded like a lot of work to me, but the rep said it would have been better to have two leaks because it was such a small job that for the minimum he had to charge me he could have done two cracks that size. I was impressed! The only bad part of the whole affair was that my work was such a small job I was told that Jack Boiman Sons and Daughters couldn't give me a definite day to complete the job and it was a half days work that they would do on a slow day between major jobs, and they had work scheduled months out. True to their word they did call a month or so later, came out and did the job. The guys were very courteous and didn't mind me watching what was going on. They also did a great clean up of the job site.
    - Gregory B.
  • A
    Basement Restoration Technologies
    Bid was much less than two other companies, and their repair recommendation was not nearly extensive as the others, as well. Since their work was warrantied, we went with them. It has been over 6 months and we have not had a single problem or drop of water in the basement. Our basement humidity level has dropped drastically and our "portable dehumidifier" which we keep in the basement hardly ever kicks on anymore.
    - Jeaneen M.
  • F
    AquaProof Inc
    I just called the office to see if first the company offered a free estimate. The woman answering the phone asked me what the problem was and I told her that we had a leak in a window well (I think). Of course I really don't know what the problem is other than we have a leak in our basement that's why I was calling a professional. I told her we had 4 window wells and I wasn't really sure what was causing the leak. She then told me that she wasn't sure if we would meet their $2,000.00 minimum - and asked me if I had "water tested" the window wells. I told her no and that I would just call another company. I guess the company doesn't need the business.
    - Diana S.
  • F
    AquaProof Inc
    I called as Aqua Proof was recommended and I looked at reviews here. I was going to get several other estimates so was stretching over a week or so. I was told someone named Dan would call me back - but no call 3 days later. So, I call end back and was told that Dan either just kept forgetting or was too backed up to call me. I then asked how long until I could get someone out to give me an estimate - was told 2 weeks at best & then I said how long to work could start - mid-NOVEMBER! Sure would have been nice to hear that first! No apology for the no-call back. Not a way I would run a business!
    - Liz P.
  • F
    Stealth Foundation
    I had an appointment for someone from STEALTH FOUNDATION to come out to my home to give me estimate of my basement for my foundation/waterproofing my walls on May 10th, 2016 at 12 noon and no one showed up nor did they give me a call to say they were not coming. I worked my schedule around this appointment by the way. Customer service is at an all-time low these days. Extremely disappointed���������.
    - Nicole C.
  • A
    Stan Young Drainage LLC
    Once the weather warmed up a call was received that the crew would be there by 10 AM on 1/27/16. They arrived on time. Again explained everything they were going to do in detail and immediately went to work. A lot of trenching caused a lot of dirt. They kept the entire evacuation under control and even power washed the sidewalks and lower patio to remove any mud from the trenching or the workers needing to step on the walks and/or patio. I would not hesitate to use Stan and his crew again and personally highly recommend them for any of your drainage problems.
    - Timothy G.
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Waterproofing Contractors in Erlanger

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