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Auto Body Repair reviews in Erlanger

  • B
    I am due to go up there and get an oil change in about 3 weeks. I have used them for all kinds of different things. I?ve been with Ernie?s for about 4 or 5 years. It was $700. He?s not the cheapest guy in town, but his work is good. 

    I get along with them all, they?re not the classiest guys in town, but they?re dependable and they do respond to you. They?re available, I mean I can always get in and they take care of me most of the time. The workers for a garage, they are pretty good.
    - Charles S.
  • B
    Have been using them close to 10 years. The guy that is running it, just bought it from another family member. I forget his name. What made me keep using them? I had a couple situations where I had a problem with an exhaust pipe and it was going to cost me a $1,000 to have it repaired. The guy told me to go to another garage, it was Ryan’s Muffler Shop and it cost me less than $200 to get it fixed.
    - Charles S.
  • A
    The company was great to work with. they called me to give me updates on my vehicle. They did install an incorrect part but did inform me of the mistake and they corrected the problem. They also had repaired a spot on my car that was not in the initial job and corrected it the right way. They went above and beyond of what they were supposed to do.
    - Edward R.
  • F
    Turfway Auto & Collision provided me an estimate of $300 to fix a dent in my driver's side door.  When I arrived to pick the truck up, it appeared to be fixed.  The dent was gone, the paint matched, and the driver's mirror was reattached.  However, when I drove away, there was so much outside noise that it sounded like the window was down.  I immediately drove the truck back and pointed out the problem.  I asked Anthony if he test drove the truck.  He said "no", but agreed to fix it if I left the truck with him.  When I went to pick the truck up again, he mentioned they ordered some door stripping in case the sound didn't improve.  I told him I wanted it installed.  So, I again would have to take the truck back to him when the stripping arrived.  During the week before the stripping arrived, I noticed that the door wasn't aligned with the rest of the truck and the door was extremely hard to close and would pop open when unlocked.  I waited until the stripping arrived to point this out to Anthony.  When I pointed it out to Anthony, he said he would fix it.  However, when I went to pick the truck up for the third time, the door was still hard to close and popped open.  In addition, a whistling sound appeared when driving over 40 miles per hour.  At this point, I have given up on having them fix the problem and must live with it.  It is obvious that they are incapable of doing an acceptable job.  If you want to save yourself time and aggravation, do not use Turfway Auto & Collision.  It isn't worth it.
    - Dathan M.
  • A
    These guys are great. I had 3 other estimates for the same repair, and Crone's was the most reasonable. The dealer wanted more than twice as much for the same repair, so Crone's saved me money as their estimate was $100 less than our deductible. They are always very professional on the phone and in person. This is a family run business and you can tell they take pride in their work. The car looks brand new now. I would never have body work done anywhere else, based on this experience, but hopefully, I will never need any more body work :-)
    - Ward R.
  • A
    So after reading a slew of positive reviews and needing to get quotes for insurance purposes, I reached out to Center City via email. Imagine my delight when someone emailed me back withing hours. I was able to get an initial inspection scheduled over email!
    I showed up, they had someone see me right away. We walked out, some photos were taken and then we went back into the shop. WIthin half an hour I had my quote. Since the price was so reasonable, after I got home, I called back to ask about getting on their schedule.
    Since the labor portion of the quote was only about 15 minutes, I asked if we could make the arrangement to have the work done while I waited on my lunch break. They called me back to let me know that it wouldn't be an issue as long as I purchased the part in advance so that they'd have time to prep. Not a problem for me, so I gave them my credit card information over the phone.
    Less than a week later, they let me know the part had arrived and whenever I had time, I could swing by to have it installed.
    This is the point in the review where I'd be happy to say that everything went down just like that. Except it didn't. Once they removed the plastic wrap off the part, we discovered a huge gouge in the exterior surface. The staff was very apologetic and explained that they'd order another part right away.
    They also let me know that while the part that was on my car was originally painted, the new part ships textured and colored to match from the factory. I had the option to continue with the original quote for a painted to match part or they could just do the install and save about $100 in paint labor and supplies.
    I'm happy to say that although the part was damaged and I had to make a second trip, they were quick, courteous and an absolute pleasure to work with. They came in under their original quoted price, did wonderful work and were so friendly! I'm definitely happy to recommend and use them again.
    - Bert N.
  • A
    I have been going to them for a long time.  We recently bought a brand new car, so we're not using them now.  I have used them since 1995.  They're easy to talk to, and they're family owned which is a big deal with me.  It's not a big corporation.  They actually walk out to the car with you.  I understand that they're a little expensive, but actually, I don't know for a fact that they were expensive because I never did use anybody else.  I just heard that they were expensive from other people.  They are good mechanics!  Whenever they have to keep my car and I needed a car, they've always provided one. 
    - David C.
  • A
    This place is great. I was rear ended and then backed up into all in one week and I needed to get two repairs done. I went to Center City Collision and the repair process couldn't have been easier. They handled the insurance companies perfectly and even arranged for a rental car to be there at the time of my drop-off. It was fast, professional service and I couldn't even tell that work had been done. Good as new! They also give the car a wonderful wash and wax when they complete the work which I greatly appreciate. Please give them a try if you need any body work done.
    - Erin L.
  • A
    Crone's did a great job.  They were finished in one day and left the car looking like new.   They even detailed the interior.  They provided a reasonable estimate and stuck to it.
    - Joe B.
  • A
    I've used them four times and I've never had an issue with anything on the body work at all. I'm completely happy with them. I like the fact that the body work is extremely good and the car is cleaner than when I left it there.
    - Richard D.
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Auto Body Shops in Erlanger

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