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Concrete Repair reviews in Elsmere

  • A
    I contacted Mr. Fugate to request an estimate for replacing the walkway, driveway and garage slab at my home. He arrived promptly for our appointment. After our discussion and his review & measurements of the area, he offered a price estimate followed-up with a written, detailed statement of work. He provided timely responses to all my questions. Mr. Fugate exhibited a very customer-focused attitude and provided a fair, reasonable estimate. He did not attempt to over-estimate the amount of concrete needed for the project and did not attempt to sell me a “thicker” slab of concrete that would have been needed for a private residential property. I found him to be a business person with integrity. These traits enabled him to stand above several other providers who also offered estimates but disappointed me by exhibiting one or more of these customer-unfriendly behaviors: • not responding to my questions in a timely manner, • not providing a written estimate in a timely manner, • over-estimating the square-footage or cubic-footage of the area being replaced, • over-pricing the job without reason or justification, • providing a vague statement of work, which allows opportunity for “nickel-and-diming” the customer after work begins. Since I had not experienced any of the above concerns while working with Mr. Fugate, I was very comfortable in my decision to hire him for my project. Once the work dates had been established, Mr. Fugate honored the scheduled work dates and arrived early on each work day. We were blessed with warm, sunny, dry work days. Mr. Fugate and his team worked steadily each day in order to complete all required work for each day and to keep the project on schedule. The job started on-time and it finished on-time. From start to finish, Mr. Fugate and his team were hard-working, skilled and respectful toward me and my property. I was extremely happy with the results. The work team did not depart my home until after I had performed my review of the finished work and after any questions/issues had been addressed. Many of my neighbors have offered compliments regarding the results of their fine work. A few neighbors wanted to know who did the work as they also require concrete replacement on their properties. Now that weeks have passed and the new concrete has dried, I remain very pleased with my new driveway, walkway and garage slab. I enjoyed working with Mr. Fugate and his team. I have absolutely no hesitation in recommending him and his crew for your (the reader) concrete project. I sincerely thank Mr. Fugate and his crew for providing me with a finished product that compliments my home and will be appreciated for many years!
    - LINDA C.
  • A
    I am thrilled! Ed Mills and Nathan arrived early every morning, worked all day - with only a short lunch break - until the job was complete. They did an incredible job. My wall is sturdy and better than I imagined it to be. My timber and gravel steps are perfect and just what I needed. They were quiet, professional, friendly and obviously take great pride in their work. I would hire them again in a heartbeat and already have more projects in mind for them when I get my tax refund next Spring!
    - cindy h.
  • F
    I just called the office to see if first the company offered a free estimate. The woman answering the phone asked me what the problem was and I told her that we had a leak in a window well (I think). Of course I really don't know what the problem is other than we have a leak in our basement that's why I was calling a professional. I told her we had 4 window wells and I wasn't really sure what was causing the leak. She then told me that she wasn't sure if we would meet their $2,000.00 minimum - and asked me if I had "water tested" the window wells. I told her no and that I would just call another company. I guess the company doesn't need the business.
    - Diana S.
  • A
    Todd and his crew started on the day we scheduled, he had a crew of men with him to get the job done, it only took him a week from start to finish and this job turned out fantastic. Todd did an amazing job when people looked at it they thought it was pavers that where installed that is how good the stamp work turned out. He installed a couple retaining walls for us and they are also perfect. We need our driveway replaced and this winter I will be calling him so we can get it this spring. A+++++=Thanks.
    - Virginia D.
  • A
    We found this company at the Cincinnati Home and Garden Show.  We had an appointment with Dan in April and asked if work could be completed by Memorial Day.  The company was involved in an extremely large project in Lexington and could not get the job done by then.  Then the owner had an accident and was out of work for awhile.  Then we had rain to deal with and finally on June 2, 3 and 4 of 2015 the work was done.  Dan was the only worker on this job.  He did an excellent job on our project.  We had him do bricks for part of the job and he did an excellent job especially since it was his first time doing a project like this.  He took his time and asked us constantly along the way if the color was ok and if we liked it so far.  The back patio was done in earth tone with a touch of chocolate added in the Flagstone Carvings design and it also turned out great.  Dan was on time each day and was very nice and professional.  The neighbors have commented how nice the front of our house looks from the street.  The people who have seen the patio work also commented on what an improvement that decorative concrete does to an ordinary patio.  I would have them come back and do future work.  Every 3 years the concrete needs to be re-sealed to  maintain the integrity of the surface.
    - Bill G.
  • A
    We have used them for many years. Their services have always gone very well. Three technicians came out and completed the job in a morning. They have great pricing and quality of service. The staff does good work. They are punctual and I have had no problem scheduling a service.
    - jay n.
  • A
    Parker Concrete did everything that they said they would. The driveway turned out great and we are very pleased. It was nice dealing with Amy Parker in the office and Dennis who actually came out and did the estimate and job site management. The team was on time when they said they would be and the process couldn't have been smoother.
    - Aaron S.
  • A
    His knowledge and focus is just in what he does. I had priced on and off for this service and found his price to be spot on. He was the first contractor to give me a written quote. They make sure everything is done the way you want it and they clean up after themselves everyday.  They hauled everything that was left behind away for you. They didn't ask for any money until after the work was done and I was happy. They are very detail oriented.
    - Ruth K.
  • A
    I mainly called him because I know the name is a well known name here.  When we had the driveway put down, we had some pitting in the concrete after it dried up.  We are kind of still waiting for him to come over and kind of patch or repair the holes because there are quite a few in the concrete.  Other than that he was great to deal with.  So we’re just trying to wait for him to come over and do that.  I’m not sure but it seems to be kind of an issue with concrete from what I understand.  I think that the pitting problem with the concrete seems to be an issue.  He was very accommodating and the only problem is, him getting back over to take care of the problem.  As far as dealing with him and doing a great job, he did fine.  I kind of did three bids with two other companies and he was right in the average price range.  I cannot say that the quality of the concrete is his fault because he contracts that out.  That’s kind of hard to differentiate.  The quality of his work was not bad but it’s the concrete company and the concrete that was bad.  We’ve been waiting for him for a few months to come out and that would be the only problem there.  He was punctual and came on time for his appointments.  We will use his services again in the future.
    - Phyllis W.
  • A
    Charles Ohmer came and gave us the estimate himself, including a thorough discussion of how to improve our lawn's soil, drainage and grass growth.  He also gave an estimate separately (as we asked) for replacing our concrete porch slab and part of the sidewalk that had sunk slightly allowing standing water near the porch.We chose his bid over another estimate that was also very thorough, but included more than we felt needed doing.  
    He was able to do the job within a week or two after we spoke (after some bad weather subsided), and did most of the work himself with one other worker.In addition to pouring the porch slab and replaing the sidewalk portion, they added a large amount of topsoil to level out thefront yard, seeded approx. 1/3 of the yard and spread straw.   Also they filled in an open area under our side porch steps where chipmunks had established a home, or at least a few tunnels!
        Our front yard had been very bare and uneven for several years after having a sewer pipe replacement and foundation repair. We'd tried several times ourselves to improve the grass growth and had also tried a professional landscaper 3 years prior.  Chuck Ohmer and his associates did a wonderful, thorough job, and now several weeks later we have a much greener, fuller yard that we're not ashamed of  :-)
    - TERESA B.
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Concrete Contractors in Elsmere

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