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Car Dealership reviews in Elsmere

  • F
    TIME AUTO SALES
    The car was sold "as-is" no warranty. The car interior was good condition, new tires and mechanically the car appeared to be in good condition...everything checked out.
    I test drove the car and it ran smoothly and handled well. Confirmed the price of the car and what was needed to complete the purchase of the car.
    Frustration #1 - I was told that I had to pay for the car in cash, this was not an easy task to withdrawal $3,000.00 in cash from the bank. When I went back to purchase the car I found out that I could have used money order/bank check OR cash.
    Frustration #2 - I was told that I would receive a phone call when the license plate came in. I never received a phone call and when it got to be 1 day left before the temp tag expired I called and was told "we never call anyone to tell anyone when the plates come in".
    Frustration #3 - The car was most certainly "as-is", they did a good job of covering up the fact that it needed a new engine! After having the car for 1 week it was discovered that it had rod knock and I had to replace the engine adding an additional cost of $2,000.00 to purchase of the car.
    The service was not great or professional, the cars are NOT in good shape and they are just swindlers looking to take money from people.
    BUY at YOUR RISK!!!
    - Lisa T.
  • A
    Regal Automotive Group
    Had one issue with the attitude of an individual. I spoke with the service manager and the individual immediately called to apologize. Other than that, they have been very good and have a nice waiting area with coffee, snacks, WIFI, and a large television. Overall, I?ve been very pleased.
    - Lori S.
  • A
    Mungenast St. Louis Acura
    unknown
    - Steven B.
  • A
    KERRY TOYOTA
    They are very good. They do the oil change, but if I ask them to do something else they will. I can call them at the last minute and they will accommodate me as soon as they can.
    - L N.
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Car Dealerships in Elsmere

Companies below are listed in alphabetical order.

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