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Tree Service reviews in Elizabethtown

  • F
    TruGreen Lawn Care - 947
    I initially contacted Scott's online requesting the free lawn analysis
    in order to determine which services I needed to improve my landscape
    condition(s).  I received a phone call from a non-local representative
    (Chicago) VERY promptly and was immediately provided an estimate
    although no-one had ever visited my property to survey the conditions or
    measure the property (it is my understanding that they charge by square
    foot for lawn treatment).  The representative was VERY eager to have me
    agree to contract for service and immediate payment but consistently
    dodged my request to have the free lawn analysis fulfilled.
    Ultimately, I was advised that someone would visit my property the
    following week but no specific day or time.  No one called, no one
    showed - I was home EVERY day ALL day.  I called the local Scott's in
    Louisville that week to inquire as to when I may expect someone and was
    told someone would visit the NEXT week although they had a service
    person in my area THAT day which I requested to have visit THAT day -
    they agreed.  Disappointment in the lack of knowledge and ability by the
    technician (although he was very nice and I do not fault him at all for
    following orders) is putting it kindly.  Even the technician did not
    understand why he was sent to my home by his company.  He was clearly
    ill-informed and ill-equipped to perform a lawn analysis due to his
    inexperience with the company. I guess he was sent simply so they could
    say SOMEONE showed up.  The technician admittedly could not even
    identify crabgrass, poison ivy or poison sumac, all of which were major
    concerns on my property.  I was also interested in the tree and shrub
    service - he had NO knowledge of that service or treatment.  I was
    advised that my interest in service would be reported to a manager and
    that a "seasoned" technician would be visiting my home NEXT week.
    After no additional contact from Scott's by the next week, I again
    contacted them to inquire as to what day I could expect them - I was not
    on the schedule for THIS week as I had expected to be after the first
    technician visited.  This day, I was told it would be yet ANOTHER WEEK
    LATER.  After complaining of delay after delay with no results, I was
    assured that a "seasoned" technician would visit my property later THIS
    day.  No one EVER showed up although I made arrangements to be home again ALL day with no phone call, no nothing to follow-up.
    It is a real shame that a ready, willing and able consumer is practically
    begging for services and getting nothing but empty promises and poor
    business practices.  Apparently, customer-service is not even an afterthought for this "business".  I really like Scott's products, but unless and until this company attempts to EARN my business by following-up and following through, I have no interest in pursuing their service(s) any further.
    - Angie S.
  • A
    Ray's Tree Service
    I love them. They are great. I was impressed. They did just like what they said they are going to and cleaned everything up. They did a good job and it was very difficult place to get into. They were here at the time they said they're going to be, gave me a time limit and they finished up within that amount of time. I could have gone lower with the price but I trusted them more than the other one.
    - Linda R.
  • A
    Ray's Tree Service
    They were great and wonderful.  They went right to work and worked all day long.  they cleaned up after they left and they were very nice.  I was not afraid to have them here and trusted them.
    - Linda R.
  • A
    Rick Allen Tree & Stump Removal
    Unfortunately he was too far away and to get the equipments down would have been too expensive. He went out of his way to come down and give us the estimate and I really appreciate that. He is really professional, extremely honest. I’m sure if I had done the work, it would have been excellent work just by the way he carried him and his company. Im sure if I was in his area, then the price would be within what I was looking at.
    - Bob B.
  • C
    TruGreen Lawn Care - 5150
    I did not renew my contract for this year. I did not like their product. The technician was fine. But it looks worse now than when he got here. They blamed it on the weather. I feel like this is their business and they should do what it takes to make it look good. That is what I am paying them for. I guess they are as good as anyone else. I thought they were expensive for what they did. They had good responsiveness and punctuality. The guy that came out to do the work was very professional. The people in the office were less.
    - Jim D.
  • A
    Macs Mowing & Tree Service
    unknown
    - Myrna K.
  • A
    Macs Mowing & Tree Service
    unknown
    - Melynda S.
  • A
    Greer's Tree Svc
    unknown
    - JEFF h.
  • A
    Greer's Tree Svc
    Great job!
    - Geraldine S.
  • A
    Greer's Tree Svc
    They were on time. Stayed until the work was done. Very satisfied. This is the second time I have used them and will use them again.
    - michael b.
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Tree Services in Elizabethtown

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