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Cope Complete Floor Care

Founded 2007 • Angie's List since January 2015

Not Rated| 13 Reviews

Description

We are a fully licensed and insured company with the goal to provide our customers with astonishing service and the best investment in cleaning carpets and restoring hard surfaces. We strive to ensure 100% satisfaction by providing professional, affordable high quality service. Our certified technicians are committed to continuing-education, and we provide them with the most advanced equipment in the industry. With Cope Complete Floor Care there are no surprises & no hidden charges. We'll clean your carpets or hard surface like it has never been cleaned before!...

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

A

RATED

02/18/2016

I am extraordinarily happy with the cleaning that he performed!  The smell is gone, the carpet looks fabulous.  Since, I have two big dogs, I plan to hire his services every three months to do a thorough cleaning.  I HIGHLY recommend his services.  He and Charlie are congenial and very professional.  On a scale of 1-10...he and Charlie would definitely get a 10 for their excellent service.

DESCRIPTION OF WORK
James Cope and Charlie came to my home to thoroughly clean a mess made by my adult German Shepherd dog.  My dog had two episodes of severe diarrhea on my carpeting.  The smell and mess was terrible and I was unable to get the carpet completely cleaned with a "do it yourself" carpet cleaner.  James made time for me within just a few days.  He verified the time and date before his arrival and on the date he was to arrive, he called to verify his arrival, twice.

CATEGORY carpet cleaners

A

RATED

01/28/2016

I was impressed by Cope Floor Care just from reading the reviews, but after using James Cope to clean all the floors in our large home, I can really see why he's earned such high marks.  He did a thorough and professional job.  Our carpets look WONDERFUL and he got out some old pet stains that I wasn't sure would come out.  He also found some other faint stains that we hadn't noticed and treated t...

DESCRIPTION OF WORK
Cleaned all carpets in our two-story home (including stairs), plus treated/removed old pet stains

CATEGORY carpet cleaners, ceramic tile, floor cleaning

SERVICE PROVIDER RESPONSE

[Member Name Removed[, Thank you so much for such a wonderful review. I ask the Lord to not only direct my path each day but also the path of (Cope Complete Floor Care) and he has Blessed me far more than I deserve. He has put so many good Godly people in my path and after speaking with you I realize he just did it again. Thank you for allowing me to work for you and I look forward to working for ...
A

RATED

12/20/2015

James was professional, punctual, and was very concerned with our needs. He was the only person that we contacted that would actually clean baseboards and other areas soiled by two small dogs that occupy the office daily. One of them started marking is territory on almost everything - trash cans, door facings, conference room chair legs - you name it. We suddenly started noticing the smell of urin...

DESCRIPTION OF WORK
Cleaned office carpets, baseboards, chair legs, and trash cans that two office dogs had soiled with urine markings.

CATEGORY carpet cleaners, upholstery cleaning

SERVICE PROVIDER RESPONSE

Thank you so much for the kind words. It is our job to take ownership of a task given us and to be attention to detail. It is a pleasure to work for such good people and I look forward to working for you in the future. God Bless you and your family.
A

RATED

11/19/2015

James and Charlie went over the house again to locate all the stains. He pretreated all the spots with special chemical for dark spots and another chemical for urine spots. Then he sprayed the remaining carpet with another chemical. I've had my carpet cleaned numerous times but I have never had anyone take care in pretreating spots like they did. He uses a powerful vacuum hoses to the truck which ...

DESCRIPTION OF WORK
Anyone needing carpet cleaned, I would highly recommend you call James Cope. I called to inquire about carpet cleaning for my house. I had stains in my den and cat urine in my hallway so James came to give me an estimate. He used a light to locate stains on the floor and told me about his services. I've used other large companies but they never Inspected my house like he did. I was impressed with his knowledge and the time he spent looking over my carpets.

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

Thank you so much for the kind words and allowing Cope Complete Floor Care to clean your carpets. It was a pleasure to work for you.
A

RATED

10/09/2015

The work was performed meticulously, and he and his helper were a joy to have in the house. Very personable and professional at the same time. James delivered on his word to thoroughly clean the systems in the house we recently purchased. It was evident that the duct work had probably not been cleaned in the 20 - year life of the house. It is all now squeaky clean, and we have total peace of mind ...

DESCRIPTION OF WORK
Everything and more than promised! I am overwhelmed by the outstanding service we received from James Cope today. We hired him to clean our heating and a/c ducts, and he promised to do it right.

CATEGORY carpet cleaners, air duct cleaning

SERVICE PROVIDER RESPONSE

Thank you so much [Member Name Removed] for allowing us to clean your air duct system. It is a Blessing to work for such good people and may God truly Bless your new home. James Cope

Services Offered

Residential & Commercial Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Pet Stains, Odor Removal, Air Duct Cleaning, Pressure Washing, Concrete Staining, Hardwood Refinishing, & Countertops.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Financing Available
Senior Discount
15%
Emergency Service
Yes
Warranties
Satisfaction