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Carpet Installation reviews in Crestwood

  • A
    Carpet Mart Inc
    We've used carpetmart 5 times now management sales people and especially the installers have given us personal attention that exceeds our expectations we checked a home improvement store for a quote because they were offering free installation long story short you will be dealing with people who are not on the same page The people at caprpetmart all seem to have one goal and have always given us lots and lots of personal attention. Very good prices and and items in store are displayed with simple prices easy to understand we have other family members that have had same experience
    - Richard D.
  • A
    Carpet Mart Inc
    This is our second purchase from Carpet Mart this year. Kimberly and Bruce were very easy to work with and made the carpet buying process easy. I had no idea where to start the process and they quickly helped me find which carpet would meet our needs. We were able to get the carpet installed quickly and hassle free. The installation team of Trevor, Clayton, Jason, and Luke were professional, friendly, and efficient. The transformation of our house with our new carpet is amazing. I also appreciate the low sales pressure so I didn't feel obligated to buy something I couldn't afford. In summary, if you are looking for great customer service and good prices, look no further than Carpet Mart!
    - Sarah G.
  • A
    Carpet Mart Inc
    From Teresa my sales person who kept me within my budget with nicer carpet to the installers who were prompt, friendly and worked very efficiently this was a great experience. They even vacuumed after the install and it looked picture perfect!�� Carpet Mart will be getting ALL my future business.
    - D H.
  • A
    Sutton's
    I didn't know buying carpet could be this easy! Skip arrived on time, bringing carpet and wood flooring samples.  He helped me choose wood flooring to blend beautifully with the carpet I chose.  The carpet installers arrived on time and did an excellent job.  All people involved with this were polite, helpful and professional. I would recommend Floor Coverings International to anyone looking to purchase new flooring.
    - Ann C.
  • A
    Sutton's

    I called Floor Coverings International to set up an appointment to meet with customer. I told them what needed to be done, They were on time, and very professional as stated by customer. I have used Floor Coverings International many times. I am a contractor and need a high quality, extremely reliable flooring company. Not only does FCI do all of my carpet and vinyl work, but the also do my hardwood, tile, laminate, and pre-finished hardwood jobs. I have used other flooring companies in the past, and received many complaints. Since I started using FCI, I have had nothing but happy homeowners. Whether you are a homeowner or contractor, I highly recommend using Floor Coverings International.


    - John T.
  • A
    Fabulous Floors Inc
    Highly recommend. Wonderful customer service and overall excellent experience. Jill worked with us and was so helpful with our carpet choices. They worked to keep us within budget and were very professional. Installer was prompt and did a great job. There was a manufacturers defect in one of the carpets. They quickly removed and replaced the carpet at no cost. Will definitely use again.
    - Melinda M.
  • C
    The Flooring Gallery
    Items were stolen from our home during the week of the installation. Two companies were at the house and I called both to alert them of the theft. Company 1 took the information and called me back within 2 hours to report on their investigation and offered to cooperate in any way that would be helpful. Company 2 was Flooring Gallery - I called my salesman 3 times and have followed with an email. I have never heard back from store management. During my conversations with the salesman, he seemed concerned and said he would report the theft to management. I told him that I do not expect to see the items again but thought the company should investigate to keep this from happening to someone else. I asked to be contacted regarding the issue. This was 2 weeks ago and management of the store has never contacted me. The only information I heard through the sales rep was that he reported the theft to mgmt and they said they've never had a problem. To me, this is inexcusable. Bottom line - the product, sales team, and installation are OK. If you do choose to work with them, have someone at home the entire time the installer is present and if there is a problem, you are on your own.
    - Karla D.
  • A
    Fabulous Floors Inc
    Jill worked with us for several weeks in preparation for this project. Once we made our decision, they ordered the supplies promptly and established a start date to work around our vacation schedule. We were told upfront that installation would take about 2 weeks due to the amount of work to be done which we thought was a little long but we agreed. Crews arrived as scheduled and did a good job. They cleaned up after themselves and were very responsive to our questions and concerns. Crews checked with us before they left to make sure that all the loose ends were handled. Job came in on budget and within agreed upon time. The floors look great! We are very satisfied with the product and the overall experience.
    - Michael O.
  • A
    Fabulous Floors Inc
    We highly recommend them. They were excellent. They were very helpful in helping us decide what to lay down first of all and they helped us to make the selection. Their installers were very polite, very knowledgeable and did an excellent job. There were no problems with the floor.
    - Barbara S.
  • A
    Home Depot
    They picked the installer. They did a good job. I had to delay the carpeting because of the work not getting done with the closet and the floor. They were really good about that waiting around. I thought it would be ready and I put the order on but the installers had to hold the carpeting for me. They were very understanding about that. They came when they were supposed to come. They put it down like they were supposed to. Whoever Home Depot sent out to install the carpeting was good. They did a good job. Somebody mixed something up at the store with it. The first thing didn't come through on time but once they figured that out, it went through. There was one little bump and then the rest of it went right on through. They had whoever was not normally doing it do it and then the guy that normally does it took over and it was good. The price was reasonable. I would use them again in the future.
    - Patricia M.
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Carpet Installers in Crestwood

Companies below are listed in alphabetical order.

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    D
  • Dry Effect

    1045 Hopkins Street
    Cincinnati, Ohio