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Pediatric Dentistry reviews in Crestview Hills

  • D
    I have been a patient at CDS in Edgewood since I moved to Northern Kentucky in 2010.  The frist 3 years there were wonderful. The office is close to my work, so it was convenient.  I was never there more than an hour.  It was easy in and out.  
    However, sometime in 2013 or 2014, they implemented an electronic dental record.  And the nightmare began.  My last 3 cleanings were awful.  I was often there for 2 hours or more each time.  The hygenist would examine me, then take 30-45 minutes to input it all into the computer....BEFORE getting down to the cleaning.  
    The straw that broke the camel's back was my last cleaning there in approximately September.  It took her much longer to enter the data into the computer than normal.  At the 2 hour mark, I finally spoke up and asked if she couldn't clean my teeth and finish her documentation after I left.  I was told no, that she she had to get it all down right then.  After 2 hours and 15 minutes, the dentist came in for the exam, but I STILL did not have my teeth cleaned.  After the dentist left, the hygenist handed me my paperwork and took off the bib.  I asked what was happening.  She said, "Well, I know you are in hurry, so we'll just skip the cleaning today."  WHAT?????  I waited 2 hours and 15 minutes and was leaving without getting my teeth cleaned???  I was too angry to talk to a manager at that moment.  So I left and promptly made an appointment with another dentist on my insurance plan.  
    As much as I liked Dr. Robinson as a dentist, I'll never go back there.
    - Jody S.
  • B
    The overall visit was adequate, however I was uncomfortable with the dental assistant who was working with my child and myself. She was easily irritated by my daughter's apprehension with the dental tools, and openly vocalized this frustration. I can say that my daughter's opposition was very controlled and did not in any way create a scene. When the actual Dentist arrived it was clear that he himself had worked with children before (They advertise themselves as pediatric dentists), and very quickly allayed her fears (less than a minute). I was disturbed by the assistants behavior, and would be apprehensive about recommending other children to their office.
    - Greg E.
  • A
    - Teresa Dadosky F.
  • A
    Good to deal with, nice office, things run on time when I have gone to the appointment.
    - Darren B.
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Pediatric Dentists in Crestview Hills

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