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Chimney & Fireplace reviews in Crestview Hills

  • A
    Roger was a true professional. We brought him in based on a recommendation and could not be happier. We brought him in to clean an existing chimney as we had a strong smoke odor permeating our house. Roger came in and found safety issues and recommended the right person to fix the issues. Roger was knowledgeable, professional, and punctual. I would certainly hire him again.
    - David I.
  • D
    We were promised the work to be started "no later than...", but it did not start until a week later. What was said to be a one day job actually took a week and we had to call when some things were skipped. Response to calls was slow.
    - Margaret P.
  • A
    Great, he explained everything to me about the inspection. In the past I went to a discounted sweeper and I was told that I had thousands of dollars worth of work to be done , and I dont need anything. I trust their assessment ,due to his knowledge about chimneys. He explained differant types of wood that are best to use and more.
    - Loretta J.
  • A
    Hearthside did an amazing job repairing tuck points on the house and repairing the chimney.  Work was completed in a day and looks great.  They were even able to match the color of the mortar on a 35 year old house!  
    - Daniel P.
  • A
    I had gotten another estimate from another chimney shop and there was a big difference in the estimate and what my insurance company valued the damage to be. So I called Brian who was recommended by a friend of mine and he came out and looked it over and gave me a quote to replace the liner and repair the chimney. The estimate came in right in line with what my adjuster had come up with. We want to have it repaired before Christmas and Brian worked it out perfectly. His guys know what they are doing and they do it well. The work is very dusty and dirty but they take the time and care that it takes to not make a mess. My wife came home after they left and didn't think they had been there. They left the are around the fireplace spotless.  If you need this work done I highly recommend using Brian and his team.
    - mike h.
  • A
    Very nice and professional. Originally scheduled me a week from when I called to make an appointment  but was able to squeeze me in a day after I called because he got done with a job in the area, which was greatly appreciated. Able to get the job done quickly and without any problems. Explained how to properly open and close the damper so it doesn't go off track again.
    - Angela D.
  • D
    My builder worked with Tate to purchase bricks and supplies for our project. Both had detailed plans from our architect and access to the job site. My builder and Tate estimated the number of brick required to complete the job and requested that I pay for the brick up front as they were special order and non-returnable. I know nothing about how to estimate the number of brick required for a job and trusted both the contractor and Tate so paid as requested (very bad move on my part). 
    As the job  neared completion, the brick layers and others on the job-site began to comment that their seemed to be an unusually high quantity of brick. True-we had approximately 4 full cubes left. On top of the overspent dollars (approx $1,237.66 of an $8,028.15 original order), we had a back yard full of brick stacked as delivered with straps on pallets.  
    In short - Tate blamed the contractor and the contractor blamed Tate and I was stuck with the brick and the overspent dollars.
    Tate was non-responsive to calls, questions, and concerns. After many attempts, I talked to the owner who refused to remove the brick even with no-refund after I  expressed my safety concerns (The brick were stacked on a slope next to my children's play set. Some were leaning so bad that I was concerned the entire stack would fall on the kids. I have pictures). Tate's position remained same; I now owned the brick and the problem.
     
    My builder finally agreed to have one of his sub-contractors who wanted the brick for another project remove them. He has also agreed to reimburse me for overspent dollars (..stay tuned for more on this if the builder does not follow through).
    in my opinion, both Tate and my builder represented themselves as professional providing consultative services before the sale. After the sales, they both put the burden on me and my family for their bad advice and service. I did not like the cozy-friendly relationship between Tate and builder vs. the "tough-luck" attitude toward me and my family.
    This was my first time dealing with Tate and it may be an isolated situation. That said, this is not what I expected from them as we had a family friend work there for many years and he as a man of very high integrity. The culture has apparently changed. I hope this is not a trend. Buyer beware.


    - Dan W.
  • A
    I was thoroughly impressed by Esham's quality and attention to detail. Highly professional, very courteous and able to articulate in laymans terms what was needed and the implications. Would recommend to anyone and certainly use for our yearly chimney servicing.
    - Chris A.
  • A
    Roger Esham and his son Tyler were excellent.  Roger is a professional and knows the business.  He was prompt and explained each step in the process.  Very clean and no mess at all.  I have had numerous Chimney Sweeps over the years and non that I would recommend except Eshams Chimney Sweeps.  Great Job.
    - Robert E.
  • A
    AARCO called back right away and let me know they did not service my area. The company was excellent. They sent a kind email explaining everything and even helped with recommendations for other companies to do the work.
    - JAMES E.
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Chimney And Fireplace Contractors in Crestview Hills

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