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Plumber reviews in Crescent Springs

  • A
    They did a great job. It was a Sunday and they gave me a time of 12noon and 3pm. They showed up at 12:20 and the problem was fixed by 12:45. Really liked the service man Jacob. He did a great job and was very friendly.
    - Dennis S.
  • A
    Great experience with Cody. We needed to repair tile in our shower/bath combo and took the opportunity to make some structural and stylistic improvements along the way including some plumbing/fixture replacement. He was up front and honest from the first conversation about the project including logical and fair feedback about the scope, timelines, and pricing. We discussed areas of the project that were opportunities for cost savings and he helped us make decisions that left us confident each step of the way. His experience provided good insight into best practices and style choices. This included added two shower inserts that improved the look and functionality of the shower for only couple hundred more dollars. The project began with demo on a Monday and wrapped up on Saturday, only deviated from the projected schedule by a few hours. Cody was pleasant, and patient with our protective dog who barked at him daily reminding him who's house it was, haha. Very pleased with the work and believe the pricing was fair.
    - Darrell M.
  • A
    We found the water heater to be leaking, called and was able to get on the schedule right away. Scott came out to do the evaluation and diagnostic, actually arrived prior to the 2 hour window with a call about 20 minutes ahead. Was very professional and provided detailed explanation and great service. Had to have the water heater replaced, they came back out to do that, right on time as scheduled with a call ahead. Very impressed and will definitely use this company for all my needs going forward. Thanks!
    - Brian L.
  • A
    The work went smoothly and quickly. The plumber from Jolly's showed up on time. He was very courteous and installed the line quickly from our basement to our kitchen. We had taken the electric drop in range top out of our granite counter top and put in gas. We needed the gas line installed for the range top.
    - Gregory B.
  • A
    Their office staff was very nice and worked with me to get an appointment that fit my schedule. It would be nice to be able to get a quote over the phone, but they do offer to give free estimates and don't charge a service call. It feels like the prices are already known and could be given over the phone, but either way it also feels a little pressured to have them do the work. It makes it a little difficult to get a couple estimates and schedule the work to be done in a short period of time. The man who came was professional and did a very good job. He took the time to answer any questions I had and ensured I was comfortable with the job completion.
    - Keith H.
  • A
    Saul arrived exactly at the time expected, was very professional, and walked me through the main causes of our plumbing issue. He even offered some great advice on how to lessen the chance that this could happen again. He was an outstanding ambassador for his organization, and my wife and I were very satisfied with the services provided.
    - Timothy E.
  • A
    After bragging on Danny and Aquaproof to an architect we were working with today, I decided to drop by and do a follow-up review on the work that was done 5 years ago in March 2013. We had catastrophic basement issues and Danny and his team did incredible work with a creative solution. Knock on wood (concrete?), not one time since 2013 has a drop of water gotten in and we could not be happier. We have had some very wet springs in our area in recent years and it has held up great. We were given a lifetime warranty (even if we move, it goes to the new owners) which gave us a lot of confidence prior to the job. Two different friends have had their basements "repaired" by some more high profile companies, only to have both of their basements have to be redone due to leaking after the jobs were complete. I really cannot recommend Danny and Aquaproof highly enough! Again, I am writing this 5 years after our job was completed. Excellent communication (if Danny was going to be even 15 minutes late, he would call -- but he was always punctual) and customer service. This actually was the highest bid of all the quotes we got but we've never regretted going with Aquaproof. Most certainly a case of getting what you pay for!
    - Jen R.
  • A
    Project went well; workers were on time every day, and explained any questions. Every day when leaving, the workers cleaned up the area, having also spread a mat over the work area entry way. I was very pleased with the result. The owner was always responsive to questions or any concerns we had. I believe the price was fair for the work done, and I would use and recommend this contractor to anyone and any appropriate project.
    - william s.
  • D
    During the estimate initial appointment there was no mention of not repairing the wall behind the faucet area after the new ones were installed. I don���t think the plumber realized the walls were lath & plaster and the 4 hour estimate to do the work turned out to be 15 minutes less than 5 hours. I was advised of the non repair of the wall that day he started sledge hammering the tiled area. Due to the excessive hammering tiles not in the repair area were knocked loose and fell to the floor later that day. They are scotch taped back on the wall until I contact a contractor to repair the damage. When the company called the next day for their service satisfaction review I explained my disappointment. Later that day a supervisor did call back to apologize but stated it was not their policy to repair walls, the estimator was in error for not advising me of that policy and suggested that I contact a contractor to repair the hole and reattach the fallen tiles that had fallen. See attached photo.
    - David R.
  • A
    It went great. Terry Kennedy the owner came out at 1:00 PM on a Wednesday and we had a Navien 210-A tankless system installed and working by 3:00 PM the next day. Mr. Kennedy was very professional. He explained all of our options and was very helpful. There was no pressure and given the information provided it made our decision very easy. I would recommend Mr. Kennedy and his company and will not hesitate to use him again in the future for all of my plumbing needs.
    - Michael P.
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Plumbers in Crescent Springs

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