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Find Top-Rated Covington Custom Furniture Makers

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Furniture reviews in Covington

  • A
    If you want someone who is honest, trustworthy, and truly cares about his work, Tim DesJardin is the way to go. He worked with us on our budget and was upfront and realistic about costs. He made my kitchen exactly how I wanted it and was able to provide great design input throughout the process. You can expect bumps along the road with any construction project but with Tim you don't have to worry about anything not meeting your expectations. We will definitely be using him again for our next project.
    - Claire C.
  • A
    They did great. I know they made my neighbors wood cabinets. They've done our furniture for my son. Good people. It was convenient, and it was timely. I have no idea how much they cost. It was perfect, everything was returned perfectly. I thought the price was very reasonable. I'm very happy with it. They were great.
    - Brent G.
  • A
    I go to Aaron's and here's my reasoning why. I might be paying a little bit more by renting it, but if something goes out on it they replace it for free.  I've had two washers I had to rent and something went out on them.  I got them real cheap through them, that were used.  Something went out on them and they replaced them for free.  I don't have to pay any big cost.
    - brian e.
  • A
    Great! He gave me suggestions for choosing the fabric. He was on time to pick up the bench and had a great suggestion for improvements. Returned a week later with the finished bench. I'm very pleased with his work.
    - Jody S.
  • A
    He did an amazing job.  The piece was originally purchased for my aunt and mother in the early 50's, so it had some real sentimental value, as well as being a really nice piece of furniture.  My brother and I used it over many years in college and grad school, and amazingly it survived.  Joe restored it to its original glory.  His attention to detail was amazing.  Truth be told, Joe is an artist, and he treated my furniture like a work of art.  It wasn't cheap to have it done, but it was done to perfection and the price was worth it.
    - Patrick H.
  • A
    You can not even see the repair.  They were on time, friendly, professional and clearly very very good at repair.  Just amazing.  Looking around for some other projects they might do for me.  This particular job was a warranty repair.
    - John S.
  • A
    Overall great experience. Michael from Northern Kentucky Upholstery is very knowledgeable, highly skilled and extremely accommodating. He responded quickly to phone calls and emails, mailed leather samples to my house and brought over upholstery books. The chair was picked up from my house and delivered when finished. It was difficult to find an upholsterer in the area with documented experience working with leather. I chose Northern Kentucky Upholstery based on images of Michael's past projects for both furniture and boat upholstery. I couldn't be happier with the outcome. The job was not as simple as slinging fabric over a chair and stapling and Michael's skill level can truly be seen in the detailed, decorative stitching of the leather seams. There is also added comfort in knowing what's in the chair. I appreciate the use of time-period/traditional materials rather than flame-retardant soaked foam. All-in-all, I highly recommend Northern Kentucky Upholstery and intend to use them again in the future.
    - Lauren F.
  • A
    My overall experience with this company was nothing short of fantastic!! Not only were they able to accommodate my crazy timeline and come the next day after calling but they also called early in the morning to ask if they could come early! Of course I was more than okay with that since it would allow my day of unpacking to go smoother. The 3 gentlemen arrived around 10:30 and got straight to work, even moving the truck (my husband was at work and I was not familiar with moving a 26' Uhaul) to help unload. Through the time, they continuously asked where I would like items, placed them properly in the rooms, were polite and very nice and gentle with ALL our furniture, even bringing to my attention some of the scratches the previous movers had caused in the unproper loading of the truck from our departure city. Now I know that they were a piano company as well which is why I had called them in the first place to make sure my grandmother's antique piano was properly unloading and brought into my new house. Let me say that they did an outstanding, respectable job with the piano! Compared to the other company who loaded it recklessly, I was blown away by the care these men took with it! They even asked me throughout if there were any specific boxes that needed moved into the house (I had requested them to place most boxes in the garage in order to help go through them easier) that were especially heavy as well as even tried to hook up my washing machine for me but was unfortunately rusted. At the end, it only took them 2 hours to unload the whole truck and place all furniture in the proper rooms and to top it off they also only charged me for the 2 hours of service that was completed instead of the required 3! One of the gentlemen also informed me that I was not charged the usual piano moving fee (I believe he said usually $125-200?) but at that point, I was so happy with the service I was provided that I would've paid it. However, I was extremely happy to hear that this fantastic company was cutting me a break for their services and fees! I would absolutely recommend them to all friends and family and done so already! Great experience overall!! Thank you for your time and dedication and care in your jobs!
    - Christopher S.
  • A

    The piano had to be lifted up a step.

    We would never have known to remove the pedals in order to keep them from being broken.

    The task was done efficiently and with obvious experience.

    Confidence was very obvious by the providers.

    They were very pleasant.

    - Patricia J.
  • F
    Once I placed my order through Angie's List, I received an order form promptly. The problem began when I tried calling to get color samples sent to me. I left messages, and called several times with no luck. No one ever returned my calls. I finally looked up a different phone # for the company and spoke with someone else. He took my information and said I needed to speak w/ Jackie (the person I had been trying to get in touch with). I left a message again. I hadn't heard anything in over a week, so I called again. A different lady answered and said anyone could send color samples, so she said she would send them. She also said I would have no luck getting in touch with the contact person on the order form (Jackie) because she is so busy. The next day Jackie called. The first thing she said to me was "you keep calling and we already sent the samples out." I was a bit offended by this comment. Mind you, no one had ever returned my phone calls. It has been several weeks, and I have still received no color samples. I left another message for a different manager at the company, Dennis Ford. A week went by with no returned phone call. I called him again, and he answered. He told me he doesn't deal with Angie's List customers, only Jackie. He wasn't willing to listen to my story and wasn't concerned. Therefore, I've had enough and want my money back.
    - Bridget W.
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Custom Furniture Makers in Covington

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