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Recent Satellite Tv Reviews in Bloomfield

  • A
    DIRECTV
    I tried another service provider, no way, I would never go back to them. I bundled it with my phone and it was the most horrible experience. I ended the contract early just to get out of it and get back to Directv. When we lived in Michigan, we were with them probably 10 years there and when we moved here in '01 we got Directv, and then I got the brainiac idea of switching for 2 years and then switching back, so a total of 12 years. I like them because I can call and get really excellent customer service. You can call anytime. You actually have people that speak English so you can understand them and they tell you where they are based. As long a we have our generator going, we can get our Directv, they don't blank out. The other thing that would stand out for my husband would be their channel lineup. For the price that you pay with another provider and what you get with Directv, it is a much better package. I switched trying to save some money and  was trying to control prices little did I know.
    - Mimi M.
  • A
    DIRECTV
    I had another provider turned off, the same day Directv was putting it in.  It is a $145 a month. When we started back up I think it was like $79 a month. Last year our dish got hit by lightening, it came in, fried 2 boxes, two TVs and an HDMI port. They were wonderful with getting us new equipment. It has just been a real joy. There were a few times when we have had issues with a box. Our Genie box just went out about a month ago and I had to call them and get a new one on the way. They were wonderful. I had taken one receiver out of one room and put it in the living room because our genie was messed up. They were wonderful for helping me get it hooked up and running until our new one arrived. When our new one arrived, I had to call them back again to help me get everything set up the way I wanted it to. I think they could do better on pricing. The qaulity is excellent. The difference between one service provider and Directv, when the other service provider installed the dish, they only found it to be like 80%, whereas Directv, they won't stop until they get 92% or 95%. So your resolution and the quality of the picture is so much better. We found that out after we switched back. We couldn't understand why the picture on the other provider was so much worse than Directv. We found out after talking to the technician. Every time I call I say, 'I love your company'.
    - Mimi M.
  • A
    All Pro Satellite & Security
    My appointment was for the morning and I received a courtesy call from the tech letting me know he was on his way. He showed up on time and was very polite and professional. He walked through the house and explained fully to me what was going to take place. He gave me choices and options on where to put the satellite dish and where to put the computer modem. The technician completed the work in a timely manner but also took the extra time to make sure I knew how to work my tv remotes and also how to use my new internet provider. I was very please with the work provided and the extra time he took to explain how things worked.
    - Krista B.
  • A
    Directv Fort Lauderdale
    Their customer service is excellent. I have only had occasion to call them a couple of times, but they are really good as far as their customer goes. When their service tech had to come out, we had some upgrades done, he was good too, he was very knowledgeable about what he was doing, put a new satellite disk in, had to run a couple of wires, and things like that. The price is based on the package we pick, the number of channels get, but they are really good about giving you discounts too.
    - CLARENCE M.
  • D
    Dish Network
    The quality of the signal was poor. When you would call them up the customer service was horrible. My husband couldn't find the shows that he wanted to see. If it wasn't in that package then you would have to upgrade. It just was a nightmare. What I saved was just not worth it. We still get invitations to switch back over and it had been probably 10 years now that we switched back to our current provider. I had a 2 year contract with them and I got out after a year and a half. I kept calling them, when is my contract up? The price was not too bad. I don't remember them being late. I think they were pretty professional.
    - Mimi M.
  • F
    HughesNet
    installation was competent and professional. following that, rebate info was difficult to obtain and their website is awful. customer service in India. They changed plans after the first year, allowing me less download capacity. AWFUL to deal with.
    - leslie b.
  • F
    DIRECTV
    As it stands, we have made over 40 CALLS to DIRECTV, to get our contract, that THEY promised, each time, a different lie, is told. Each time, a different price, but NEVER the price we were promised. They have in fact now, taken money out of our account, saying it was for EQUIPMENT SHIPPING ! I said WHAT ? YOU never shipped any thing! They said we know, its just a charge we do. However before they came up with that little lie, it was a charge for the FREE INSTALLATION, then the FREE HD, but after much review of our now called "CASE" they came up with ....EQUIPMENT? The man had to carry it from the VAN to the house, I suppose it was SHIPPED from the VAN to his hands? In closing, I will tell you, DIRECTV, has had over 44000 complaints against them, and no matter how many times you call, you cannot and WILL NOT get your issue RESOLVED. Their own rep actually said to me, we tell ppl ANY PRICE, JUST TO GET BUISNESS. COME ON PEOPLE, A business like this, sounds like a pure scam, and has NO PLACE in a country that is as beautiful as America! Good Luck to you all and Please, AVOID this COMPANY at ALL COST.
    - Sabrina M.
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Satellite Tv Providers in Bloomfield

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