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Chimney & Fireplace reviews in Berea

  • A
    After our chimney leaked tremendously last winter when it rained, even after flashing was replaced, we were told by a repair guy that the bricks were so old that the brick chimney from the roof up needed replacing. We received one estimate that seemed a bit high, so we looked for another company and found Stone Age Masonry in the phone book. According to the ad in the phone book, the company provided free estimates. I called the phone number listed and Eddie answered. He said he could come by to look at the chimney and offer an estimate the next day. This he did, and because I was not home when he came, he called late that day to give his quote. He was very polite and said that most likely his quote was lower than any other we'd get and he hoped to hear from me. Although we did receive a slightly different quote and went with the company that provided it, I definitely appreciated Eddie's willingness to take a look at our chimney, and I was grateful that he was willing to do this in a location 35 miles from his home.
    - gretchen b.
  • A
    We had had problems since purchasing the house with rain coming into the house via the chimney. Initially, we had had a repairman replace the flashing, but he had warned us that the repair might not work, and it did not--after the chimney kept leaking, he checked it again and said that the bricks were so old that they were absorbing the rain and allowing it to run into the house. We thus needed the chimney rebuilt from the roof up. We were referred to Renner from a commercial brick provider in the Yellow Pages. Mr. Renner was very polite and offered to provide a free estimate for the repair. We scheduled a day for him to come, but he had to cancel due to an emergency, and we rescheduled, and he was prompt in arriving for that appointment. He climbed up on the roof and carefully checked the chimney, and he even went into the attic to make sure repairs didn't extend that far. When finished, he said he would send a proposal. Probably a couple of weeks later, his secretary called and asked if she could fax or e-mail the proposal. She e-mailed it, and we then got a couple more estimates. Renner's estimate was substantially higher than the others (possibly because Renner Stoneworks is more for commercial purposes, from what I understand, than for residential), so we ended up going with someone else. However, Mr. Renner was very courteous and helpful, and I was impressed.
    - gretchen b.
  • B
    I would give them a B across the board.
    - Gary B.
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Chimney And Fireplace Contractors in Berea

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