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Fence Company reviews in Benton

  • A
    I called AAA Fence to get an estimate for some fence repair to keep my small dogs from getting out of the fence. My call was answered immediately and an appointment was set up within the next few days for someone to come look at my fence and give me an estimate for what I wanted. A very professional looking gentleman arrived at my home as scheduled. We walked the perimeter of the fence as I explained the problem. The gentleman cam up with a solution right away and gave me a general estimate of what the services would cost. He stated that he would call me after the weekend with a specific price. He called me back after the weekend with a price of $264.75 and stated that it may be a little more if his guys add posts to fill the gaps but would still be under $300. I told him that I needed to discuss this with my husband. He stated that he would call back the next day with a price on the posts and schedule a day to begin, should I want the services done. He never called back. I called AAA Fence within the next few days and the gentleman answered the phone. He apologized for not calling. It took him a few minutes to pull my file. He still didn't have a price for me for the posts. As this was late in the afternoon on a Friday, he told me he would call me on Monday morning, give me the price for the posts, and let me know if his guys were coming that morning or Tuesday morning. I never received a phone call. It poured down raining all day Monday so I didn't really expect his guys to come fix the fence on that day. His guys just showed up at 7:30am on Tuesday and went to work on the fence. They never came to the door to verify the address or to warn me they were there. I just peeked outside after they startled me from a nice slumber and assumed that they were the fence guys. I walked outside and checked their work a couple of times because I wasn't sure they would ask me to come outside and check when they were finished. Other than the unprofessional manner in which the job was set up, AAA Fence did a wonderful job adding 3 fence posts to close the gaps and running a strip of rigid metal along the bottom of the fence securing with sturdy metal ties to keep the dogs from pushing out under the fence. The guys never knocked on the door or asked for payment before they left. I received an invoice in the mail for the amount first quoted about a week later. They ended up not even charging me for the posts!
    - Cheri T.
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Fence Companies in Benton

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