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Professional Work reviews in Bellevue

  • A
    Swinfords had been referred to me by a coworker who has lived in Northern Kentucky for around 30 years.   (I on the other hand haven't even lived in Northern Kentucky for 30 days).  So one afternoon I came in with a nearly 100 year old Seth Thomas mantle clock that I had recently inherited.   I explained to the two gentlemen behind the counter (who have the appearance that they may be brothers) that it hadn't ran in at least a decade, if not two.  But since I had recently inherited it, I would like to get it operational once again.  The one gentleman behind the counter both took a look at it and explained to me that he could immediately tell that it needed a good cleaning and lubrication.  (no surprise there).  He had the other take a closer look, and he saw a couple of parts that were well worn with age that would most likely need to be replaced, but that the clock was in over all great shape for its age.  I was quoted $195.   
    They tagged the clock and provided me a card with the tag number, date I left the clock, and the quoted amount.  They said I could call back in a few weeks to check on it, as they would probably have to order a few parts, but they would call me when they had it completed.   About a month later I hadn't heard anything so I called in, and it was ready. (the reason for the B rating for responsiveness)  When I came in they had sitting on a table in the back, wound, and running like a champ!  Since this is a new heirloom piece for me, one of the men who was there when I dropped it off took the time to show me how to properly transport, handle, wind, and care for the clock in general.  I was very appreciative of this quick lesson.  The total charged was exactly what they quoted me.
    This is certainly a family operation, and they take pride in what they do.   While I was there picking up my clock, I noticed a younger man, probably in his 20s, working behind the counter as well.   I could overhear his conversations with customers that came in with watches and other jewelry needing repaired.   He seemed to be very helpful and polished, like his elders as well.   So it would appear another generation is coming up through the ranks and I'll have a go to jeweler for years to come!
    - Shawn H.
  • A
    Robert Grunn and Eric were very professional and met all of our family's expectations. They catered to all of our wishes even though some of our requests were very non-traditional. We had the 2 day service. My sister and I had interviewed 3 funeral homes. Grunn funeral home was less than half the price of the others and offered the same or better service. We didin't give up anything that we wanted. Our father was picked up less than 2 hours of passing and would have been sooner, but hospice had to release the body. We definitely plan to use them again for our families needs. Our Father had lost so much weight, we were afraid of the cosmetic side, but they did a marvelous job. No inappropriate make-up. We were very pleased.
    - Gloria S.
  • A
    Willis did a good job.  There are a couple of technicians that work especially with the woodwinds.  They are really top notch!  The professionals use their services.  I would give them all A's!
    - Steven W.
  • A
    I HAVE HAD A BAD EXPERIENCE WITH A WIRELESS COMPANY'S PRODUCTS. BUT THE AREA MANAGER FROM CINCINNATI BELL WIRELESS HAD TURNED IT INTO A VERY PLEASURABLE EXPERIENCE. HE HAS TAKEN THE PHONE IN QUESTION AND SENT IT OFF FOR THE SECOND TIME, THEN GAVE A HUGE SAVINGS ON ANOTHER PHONE (SAVING ME NEARLY $90. I HOPE THAT THERE ARE MORE MANAGERS LIKE STEVE OUT THERE.
    - DENISE D.
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Professional Services in Bellevue

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