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Recent Travel Agency Reviews in Belfry

  • A
    It's pretty generic - you book your flight and your hotel. It'd be nice if you could book multiple destinations through there. I had to make 2 separate transactions because I was visiting 3 different cities. I also like that you see competitors prices up front. If something changes, they will send you a notice.
    - Laura S.
  • A
    The motel, activities and food were above and beyond. Our school will definitely be using this company again in the future. He worked with us to make sure everything went as planned and we had a person on site that was on call for anything we needed. This was my first experience as the senior trip lead advisor, and he made it easy and stress free.
    - Dawn K.
  • D
    My Oceanfront, LLC
    I rented a condo for my wife and myself and another condo for my daughters family. The transaction was smooth and easy. Ther was a problem that occured during our stay tha was not resolved to my satisfaction.  My daughter and here family got a condo on the first floor that had a balcony the was on the same level as the stairs leading to the pool.  Someone climbed the stairs and opened the broken balcony sliding door and removed a camera and a cell phone the family was asleep.  There was no provision for reimbursing the family for the stolen merchandise even though it was the owner and agency's fault for not keeping the property in repair.  The sliding door was broken and that is the reason the property was stolen.  Worst of all was the fact that someone entered the condo while my daughter, husband and two children were asleep in the other room.  They did move the family to a different condo but did not offer to compensate them for any part of their loss.
    - Stephen S.
  • F
    Joni's Beach Rentals Inc
    We have used Joni's Beach Rentals for over a decade.  Generally, once a year.  Until this past July, we had never been disappointed.  The condo we rented was in great need of repair, paint, and a good deep cleaning.  There was food on the oven, the lint standing on the laundry room door was about 1/8 of an inch thick, there were pictures missing from the walls (the nails were there...but no pictures), the cleanliness of the bathrooms was questionable, and there have been no updates to the condo in years.  No flat screen TV's, that kind of neglect.  I wrote to them with my concerns when we got back home and asked them to make an adjustment on the bill.  I did not ask to not be charged as we stayed there and used the space.  I included photos of the issues that i have described here, and more.  I just would have like to be charged what the place was worth...which was not the price we paid for the condo.  To date (I am writing this on 9/20/13) we have not heard back and I guess we probably won't.  So, we won't use them again.  It is really too bad that they won't make an adjustment because we like the group and had used them often.  If an adjustment is made in what we paid, I will get back on and let everyone know that.
    - David B.
  • F
    4 months later we still have not received the refund. Each time we call their customer service call center, which is located outside of the United States, one of 3 things happen....put on hold for an extraordinarily long amount of time, hung up on, told a different story and the refund.
    - Tammie O.
  • F
    Comfort Inn & Suites
    In this CASE the STORY IS THE SAME AS ABOVE. For the RECORD: As we CHECKED into the Hampton Suites, we spoke to the management, and actually, I began to mingle with other patrons, and as I did, I learned, that some had actually left the COMFORT INN to come to THE HAMPTON, due to the service, and treatment from the staff. So my closing statement, if you need a hotel in this area, DON'T go to the Comfort Inn and Suites, I LOVE THEM everywhere else and I have stayed in them across this country, but the one in Madisonville, Ky, is the ONE exception...and IT TRULY IS NOT one I would suggest. Best of luck. Take a READ on the Hampton I am writing ;)
    - Sabrina M.
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Travel Agents in Belfry

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