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Appliance Repair reviews in Ashland

  • C
    The work was simply excellent. We were particularly impressed with the tech, Jarred. His handling of the problem and respect for our property was beyond expectations. All work was performed in an expert manner.

    The company, not so much. Our first contact with them told us there would be a $132 charge to diagnose the problem. We agreed. Jarred said the needed parts would be about $180. We agreed. When we got the bill, though, they had added an additional $75 service charge to install the parts. That means we paid $207 service charges to install a $180 part. That seems too high to me. I called the company. They would not do anything about it.
    - J S.
  • A
    Technician Jarred arrived promptly, correctly diagnosed the problem and told us he would have to order the new cartridge for our Jenn-Aire cooktop. One week later, the parts had come in and he came back to install. I was particularly impressed with Jarred's professionalism and care. He was careful to clean up after himself and did all work to an exceptional degree of professionalism. His actual employer is Pro-TV in Elkins, WV and was referred to us by Lowe's. All work was done in a superior way, and the tech was most polite. I was most favorably impressed! Full marks, all around.
    - J S.
  • B
    Refrigerator needed freon. Mr. Peterson said he would call back to check on freezer temp, but did not. He said he was giving it a few days to see if that's all the appliance needed. Dishwasher needed a simple drain part. Part was ordered and installed. Dishwasher working properly. I was out of town when appliances broke, so appreciated his honesty and service. He did not "over service" because I was not there.
    - Mildred G.
  • A
    unknown
    - J S.
  • A
    the servicer came the day I called and quickly diagnosed and fixed the problem.  Very pleased with the prompt and excellent service.
    - Janet H.
  • A
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    - J S.
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    - J S.
  • D
    They did not do much for the refrigerator; it got back the same problem.  They did show up when they said they would.
    - Donna B.
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Appliance Repair Services in Ashland

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