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There are 4 highly-rated local appliance repair services.

Recent Appliance Repair Reviews in Ashland

  • D
    Ohio Furnace A&E
    We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed.
    - Katie O.
  • A
    Sears Appliance Repair
    They didn't do any work as far as replacement or anything like that. They came in to fix my refrigerator and they tried to fix it. My refrigerator, I forget how old it was, but I don't think it was over 10 years old, but they replaced my refrigerator because they couldn't find the part that they were putting on my refrigerator. They couldn't find it. So, under the warranty, they replaced my refrigerator completely because they did not have the part, they don't make it any more. My refrigerator was totally fine, all it was, was the ice maker panel, the guys broke it when they came to repair it. When they were fixing the clips back in there and it broke. My refrigerator was stainless steel and all they could get in was white and that would have looked stupid because I had black doors and black everything. So, they replaced it. It wasn't really Sears Home Services, it was just Sears Home Warranty, is what I have. I have an extended warranty, I think for two years. I feel like it was totally worth it. They came several times to fix it. They didn't give up. There was no money out of my pocket, other than what we paid for the warranty. Even though they couldn't fix it, they didn't just leave me hanging. They did as good as they could do, with what we had.
    - Chelisa K.
  • A
    the servicer came the day I called and quickly diagnosed and fixed the problem.  Very pleased with the prompt and excellent service.
    - Janet H.
  • A
    I found Literal Appliance Repair on this website. I called Thursday morning and Mr. Literal said he would be in town that day and met me that afternoon. He had the part needed for the repair, and was able to fix the freezer that day! Great service and a fair price. I will call him again for any appliance repairs without hesitation.
    - michael r.
  • A
    He was very quick to return my call. He came out the same day, assessed the problem and returned the following day with the part. He was very professional, prompt, and fair-priced.
    - Andrea W.
  • A
    The repairman came to our house to check out our refrigerator door. He found that the door was illfitting and found that the kitchen floor was dropping and was the actual cause of the door problem. As usual he was courteous, quick, and efficient. He didn't hemhaw around the possibilities of what it could be dragging out the time there or try to make it sound like it was more than it really was so he could overcharge us either. We were again satisfied with our service.
    - Norma W.
  • A
    They were on time and kept right at the job until they had it completed.  I intended to use them again. 
    - Kay P.
  • A
    M & K Washer Sales & Serv Inc
    Prompt response to my phone call; repair person prompt in arriving at my home to inspect dishwasher and order parts. Received phone call to schedule repair - repair person arrived within agreed upon time frame. Repair was quick and efficient.
    - brenda n.
  • A
    Technician Jarred arrived promptly, correctly diagnosed the problem and told us he would have to order the new cartridge for our Jenn-Aire cooktop. One week later, the parts had come in and he came back to install. I was particularly impressed with Jarred's professionalism and care. He was careful to clean up after himself and did all work to an exceptional degree of professionalism. His actual employer is Pro-TV in Elkins, WV and was referred to us by Lowe's. All work was done in a superior way, and the tech was most polite. I was most favorably impressed! Full marks, all around.
    - J S.
  • A
    M & K Washer Sales & Serv Inc
    They were professional. They were very good and efficient. The overall experience was excellent. The service was excellent. They were on time. They provided good service with plumbing as well.
    - Kay W.
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Appliance Repair Services in Ashland

Companies below are listed in alphabetical order.

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    8375 GALLIA PIKE
    Franklin Furnace, Ohio
  • LOWE'S

    South Point, Ohio