TEEGARDEN HVAC

A 32 Reviews

Founded 2005 • Angie's List since June 2010

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Hours

Sunday
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM

Company Contact

936 KENTON STATION RD

Alexandria, KY 41001

Description

My name is Randy Teegarden, founder of Teegarden HVAC, LLC. Our history started back in the late 1970’s, when I worked as a helper for a large heating and air conditioning company in Northern Kentucky. It was there that I was trained in installations, and started my training in service work. Not long after that, I obtained a position as a service tech with another company, running calls on my own. Through the years, I worked service for different companies, and advanced to a service manager at a union heating and air conditioning company in Cincinnati, Ohio. While I was there, I started and managed a residential heating and air department for that company. I was also instrumental in initiating a flat rate service for their technicians. Through my 35 years of experience, I am knowledgeable in all areas of service and installation, as well as light commercial, geothermal, and oil-fired equipment. I have licenses in both Kentucky and Ohio; and am ACE and NATE certified. In 2006, after much consideration, I started my own company, Teegarden Heating and Air Conditioning....

Verified Reviews

32 Total Reviews
Reviews by Rating
A Rated
23
B Rated
2
C Rated
3
D Rated
1
F Rated
3
Read reviews by category
hvac repair (32)
Showing 1-10 of 32 reviews
A

RATED

07/10/2020

Everything was done in quick timing and we are ready for summer heat,,,

DESCRIPTION OF WORK
6 months check up and cleaning

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/03/2020

A

RATED

07/08/2020

They came and quoted the price for a client of mine. Estimate was fair. Work was done on time. They are pleased with the system and the process.

DESCRIPTION OF WORK
Hvac replacement

CATEGORY heating & air conditioning/hvac

COST $6,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2020

F

RATED

08/15/2019

I am editing my review, not to retract my claim or change my story, but to be as direct as possible for anyone considering using this company. Please read thru. We hired this business to clean our smaller unit for our upstairs, and to service our unit for our downstairs as it had quit working. After being told a few parts that may need replaced on it, we opted for a new unit all together instead o...

DESCRIPTION OF WORK
HVAC unit replaced.

CATEGORY heating & air conditioning/hvac

COST $7,800

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/15/2019

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Photo for TEEGARDEN HVAC - 936 KENTON STATION RD, Alexandria, KY - 38047927

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SERVICE PROVIDER RESPONSE

This customer seems to have a problem with facts and changing them. The facts are as follows. We completed a service call for the customer originally where they had two equally old and inefficient systems in their home. One had to be replaced, and our technician recommended replacing the other one at the same time because of the change of refrigerant to 410A and the fact that the new system will s...
A

RATED

10/03/2017

Russell arrived 2 hrs earlier than expected (fantastic!), went right to work, found out the issue was a clogged & dirty filter which we replaced; and he advised me on some other points. Very direct, pleasant, and I appreciated that he didn't try to sell me on any additional work or a new HVAC, since mine is about 18 yrs old. Low-key, just fixed the problem, and said, "Call if you need anything els...

DESCRIPTION OF WORK
My heat stopped working. I had never called Teegarden HVAC before, but they had an A rating on Angie's List. So I bought the 79. offer on Angie's List and decided to give them a try. When the receptionist said they couldn't work me in today because of staff being ill, I heard the owner (I assumed) in the background, saying, "We can do it today, but it'll have to be late in the day." I really appreciated him working me in... not just handing me the "sorry, not today" line. That's the kind of customer service our grandparents got, that we hardly see anymore.

CATEGORY heating & air conditioning/hvac

COST $79

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/02/2017

A

RATED

07/03/2017

No issues with unit.. 5 years later

DESCRIPTION OF WORK
They fixed a coil on my ac unit 5 years ago

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

SERVICE PROVIDER RESPONSE

Thank You for your kind comment, it was a pleasure to work with you!
C

RATED

05/19/2017

I bought the $79 coupon and you get to request appointment times. I did and after a few days still had not received a call to confirm anything. I called them and a very pleasant woman answered. She told me they don't confirm times only days. You have to be home the entire day. They can not even give you morning or afternoon. I understand why they do it, but that is certainly not ideal for those th...

DESCRIPTION OF WORK
Bought the A.C. tune up and 1 hour service deal.

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 05/19/2017

SERVICE PROVIDER RESPONSE

I do apologize for any delay and inconvenience you have experienced! We recently had some issues with our e-mail provider and it did cause issues as we only get an e-mail from Angie's List with which to contact you..I fear our communications suffered. Please call the office at 859.635.1658 and we'll get you set up!
A

RATED

04/12/2017

Very well. I was completely satisfied with the job.

DESCRIPTION OF WORK
Replaced seal and other parts on my gas furnace.

CATEGORY heating & air conditioning/hvac

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/22/2017

SERVICE PROVIDER RESPONSE

Thank You for your review!
A

RATED

01/10/2017

The first time, Mr. Teegarden diagnosed the problem and fixed it quickly and efficiently. I could tell the difference between his service and that of one of the bigger shops who send inexperienced techs out and don't really know what they're doing. The second time, my problem was also fixed very quickly and inexpensively to my full satisfaction.

DESCRIPTION OF WORK
The first time, my furnace would not heat. The second time, approximately a month later, my thermostat would not function.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/10/2017

SERVICE PROVIDER RESPONSE

We appreciate your kind review!
A

RATED

09/07/2016

They showed up on Wednesday August 24th just as promised. We weren't really sure what to expect but were surprised that they brought several people and really went at it. They were replacing the air conditioning unit outside and also the heating and cooling unit inside. They also let us know that the venting would be a little different than the first system as it was much more efficient a system a...

DESCRIPTION OF WORK
On August 18th our air conditioning broke to the point where it was non repairable. At least too expensive to repair the existing system. Because it was 15 years old we decided to bite the bullet and get a new HVAC system in whole. We contacted several suppliers and received multiple bids to do the work. Teegarden came out to look at the existing system and gave us a bid also. They were very thorough and also talked to us about the possible options. They were very knowledgeable in regards to this system and what would be a good fit for our house and budget. We decided to have them do the work. They also told us that since we were without air during such a hot period they would get to us as quickly as possible. They were able to actually set us up for an install in just a couple of days.

CATEGORY heating & air conditioning/hvac

COST $8,185

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/24/2016

SERVICE PROVIDER RESPONSE

Thank you for your review! Was a pleasure to work for great folks like yourselves!
C

RATED

12/01/2015

I used Teegarden only because my homeowner's warranty company said I had to.   I had already had another company come out and explain the problem.  I waited 2 days after my first call to Teegarden and paid $65 for them to come and tell me what I already knew.  I had to call back the next day to get a quote to clean the boiler and schedule another trip.  They quoted me $495.  Waited another 3 busin...

DESCRIPTION OF WORK
My boiler vented through the chimney and the chimney became blocked which caused my boiler to fill up with soot and break down.  Teegarden was contracted to clean the soot out of my boiler and get it functioning again.

CATEGORY heating & air conditioning/hvac

COST $765

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/24/2015

SERVICE PROVIDER RESPONSE

Let me begin by stating that, for our customers best interest, we do not take the word of any other company, we run our own diagnostics. Secondly, our Technician advised you that you would need to have someone come out to clean your chimney so that the clogged chimney would not cause you to have a repeat issue. And if you were, in fact, aware that your chimney needed attention ( an issue you were ...

Services Offered

Service all Heating and Air Conditioning needs: Furnances, Heat Pumps, Air Conditioning and Geo Thermal. Let us be your HVAC professional.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes