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Blinds And Curtain reviews in Wichita

  • F
    Radical Bubbles LLC
    Shutters look great. However, when the weather changed and I wanted to open the windows behind the shutters I discovered that the installers had removed the cranks to open the windows and the shutters were installed in such a fashion that the cranks cannot be reinstalled and now the windows cannot be opened. The company's owners are aware of the problem but have failed to correct the problem. I certainly would have expected the owners to be more concerned particularly since they are trying to sell me more shutters.
    - Rhonda W.
  • A
    Kirtz Shutters - The Shutter Mill
    We bought a twenty year old home in Wichita, KS two months ago and ordered shutters (made in Stillwater, OK) and Hunter Douglas shades from Kirtz based on Angie"s List reviews. The plantation shutters were definitely a splurge but well worth it. They are also worth the two month wait which is customary for custom made shutters. The salesman and installer were great, everything looks high quality and will add value to the house for years to come.
    - Susan W.
  • A
    JACKIE & BILL'S DRAPERY & INTERIORS
    They came to my home on time and brought many samples. They were very helpful in looking at the room and the lighting to come up with ideas and options for what could bring out certain elements in the room. They accurately and quickly measured and placed the order. The order arrived two weeks before expected. They were prompt for the installation appointment and had all items installed remarkably quickly. The noticed a manufacturing flaw in one item, called it to my attention, contacted the manufacturer and had a replacement installed in less than two weeks. Additionally, they filled out the paperwork for me to get the manufacturer rebate for the current sale. They were friendly, attentive, professional and courteous. If only all business were so well managed!
    - Cheryl S.
  • F
    Budget Blinds
    Let me sum it up in a nutshell.  Budget Blinds has some of the worst customer service I have ever experienced, their timeline to install is completely off and they have no concept of how to manage a customer's expectations.  Here are the details of our experience.  
    We had someone come out to do final measurements on 5/30 and were told that wood blinds would take anywhere from 3-4 weeks and plantation shutters 6-8 weeks.  
    I contacted them on June 6th (via email) about an estimated install date.  This was her response below -
    We are expecting everything to be completed in the first or second week of July. Also, how are you planning on paying for the order? We do require at least 75% up front or you can pay in full.
    Now even though she stated that they expected everything to be completed the first or second week of July, I understood that the plantation shutters would take longer than that.  So, with that in mind, I then asked if it was possible to get the wood blinds installed by July 4th.  She said "Yes, that shouldn't be a problem."  She took down my credit card information in that same conversation and told me she would be in touch the next week about the wood blinds install.  And that was the very last time I ever received a phone call from them with any sort of update.  In fact, the only reason she called me was to take down my payment information, which incidentally, they charged my card the full amount (BEFORE any service was even provided).  
    I emailed and called the week before as well as the week I was expecting the blinds to be installed and I couldn't even get them to call me back.  At that point I assumed it wasn't going to happen, but the least they could have done is call me back and let me know that. When I finally got a hold of them she told me that she expected to receive the shipment the next week.  I expressed frustration and inquired as to why she didn't call me back to let me know this.  She just apologized and said she was busy - "overwhelmed and understaffed" was how she worded it.  AGAIN, she told me she would be in touch that next week to schedule an install date.  Well, guess what?  The next week came and went and no phone call.  After yet another phone call to them, I finally got an install scheduled.  The wood blinds were installed on 7/17, 7 weeks after final measurements!  I also put a phone call into the manager/owner and left her a message.  Now here is where they easily could have made things right by a simple apology and acknowledgement of poor communication/customer service.  Instead I got a long drawn out message about how long wood blinds and plantation shutters typically take as well as an "I'm sorry you're frustrated" and "We simply can't call every customer with regular updates."  Well, she completely missed the point.  Call your customers back, people!    
    Anyhow, now he we are on 8/16 and now they're telling me that the shutters are scheduled to ship out on the 17th or 20th. What?!? That puts us at 12 weeks from final measurements!  Who knows when they'll actually arrive and be ready to install.  These people should not be in business, period!  
    - Leslie R.
  • A
    American Home Service Co Inc
    From the beginning contact to get an estimate through the completion of the job, everything went very well. This is a family owned business and they do a terrific job of overseeing the work performed by their craftsmen. The installers were friendly and professional. The work was top-notch. The completion time of the project was good.
    - Cynthia D.
  • A
    Budget Blinds
    Excellent. Their sales person brought samples to our home so we could put these samples up against our paint colors. It can be a bit overwhelming and I would have liked to be able to have the samples overnight and looked at more closely. Maybe then I would have chosen a different color for my blinds. The blinds took about 3 weeks to come in - their delivery man did a great job of installing the blinds. But we decided we did not like the color. Tish at Budget Blinds was so nice to work with us and arrange an exchange with the manufacturer. They ordered and installed the second choice of blinds at no further cost and did it with a great attitude - never once did I feel like they were aggrevated or upset with having to do this replacement. We got the faux wood blinds and are very satisfied with the quality and especially the service of this company. Definitely we would recommend them to anyone needing window treatments. They have a good variety and quality of products.
    - Debbie W.
  • A
    JACKIE & BILL'S DRAPERY & INTERIORS
    We had a tremendous experience with Jackie and Bill's Interiors. Our consultant (Zana) was extremely open with her availability and prompt when we met. (I have a crazy schedule.) She gave me lots of time to choose fabrics and gave me great ideas. She met me more than once at the home (It is a model home in Wichita) and suggested ideas based on my paint colors and style of home. She and her staff were "Johnny on The Spot" when it came to schedules, and completing the job on time! This was my second time using Jackie and Bill's, and each time it was a fabulous experience!
    - Missy W.
  • A
    The Louver Shop of Wichita
    unknown
    - LaDonna R.
  • A
    SelectBlinds.com
    unknown
    - mary p.
  • A
    Blindsgalore
    unknown
    - Elizabeth H.
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Window Treatment Experts in Wichita

Companies below are listed in alphabetical order.

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