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Carpet Cleaning reviews in Wichita

  • A
    Stover's Restoration
    Our dishwasher leaked into our basement and within the hour, stovers was there to clean everything up and walked us through thoroughly on how the process would go. They were very professional and made the process very easy.
    - Chris M.
  • A
    Stover's Restoration
    Our sump pump went out and the basement flooded within a couple of hours. They were here within in 2 hours and began pumping water out. We were able to save most of our furniture and the carpet. The padding had to be replaced, but Stovers replaced and installed it.
    - Jesse H.
  • A
    Stover's Restoration
    Stover's Restoration did a fantastic job for us. The leak was discovered about 9:30 PM on a Sunday, I called Stover's and explained the problem to the young lady who answered the phone. She was very professional and understanding and said a technician would be out shortly. Zack arrived in less than an hour and took control. He and another assistant, whose name I don't remember began hauling in eleven fans and two dehumidifiers and placing them throughout the affected areas. He used some sort of device that the operator stands on and ran it over the carpet effectively squeegeeing much of the water from the carpet and pad. In the days that followed other technicians came to the house at the appointed time and checked the drying process every other day. When all was determined to be dry the equipment was removed and an appointment made to have part of the pad replaced that I had removed (un-necessary as I later learned) and to re-stretch the carpet. The work was completed by very skilled technicians, who presented themselves very well, accomplished everything in a professional workman like manner, and were always neatly dressed I recommend Stover's Restoration to all who are unfortunate enough to have such an emergency.
    - Craig L.
  • D
    Stover's Restoration
    Initial response was great, but they did not replace the carpet pads, as they said they could get them clean without mold. It wasn't drying well, so they came and took off all the baseboards in the room. Days later the rooms smelled terrible. It took days to get a call back so that they would come out and look at it. Then, it took THREE WEEKS (and 6 phone calls over several weeks because no one was in) for them to come change the carpet pad. When they showed up, they then told us it didn't smell, even though their technician three weeks earlier immediately smelled it. They kept telling us that insurance hadn't approved anything yet. Insurance told us that they were never contacted even. They also billed us for work that wasn't done and wasn't scheduled. It took the three weeks to get them to schedule to come finish their job. On the final visit when we asked them to put the baseboards back on, they told us they don't do reconstruction. Who knew putting things back where you found them was "reconstruction" and if I had known that, I would have taken them all off and labeled them so I knew the order they went back on. No forethought there on the companies end (and they took the baseboards off when I wasn't home). Also, every visit was by a different technician. We never had the same person come back. Overall, not satisfied with the experience and would not recommend.
    - Leann W.
  • A
    Mel's Carpet Cleaning
    Amazing!!! Will never go anywhere else for carpet cleaning! Even came back out to redo some 11 year old spots and the carpet looks brand new! Mel is very response and very nice. Definitely knows his stuff!! Highly recommend!!
    - Teresa C.
  • A
    Stover's Restoration
    If you are in need of a top notch restoration company, Stovers are what you���re looking for. I was in a state of shock when I realized how serious our problems were. I called Phil Stover of Stovers Restoration. He came right away. As bad as our problem was, he smiled and gave me hope. He assured me everything would be alright. He checked my house from top to bottom. Not only did he tell us what Stovers could do, he made helpful suggestions for other minor repairs we needed. The day of the restoration came and some of the three kindest men I���ve ever met showed up at our door. Bronson, Nick and Loren knew exactly what they were doing. They went to work immediately and didn���t stop until our problem was a memory. They cleaned up the site, and with a smile and a ���thank you for using Stovers���, they were gone. I���ll never forget how they eased my fears and solved our problems. If you are looking for a stellar, state of art company, give them a call. You���ll be so glad you did.
    - Kelly H.
  • A
    OdorXit Products
    I ordered the OrdorXit products to help with our small pets in the house. It works wonderfully, cuts the odor immediately. I even had questions about my order before it was sent, contacted them & Deb McMillan Meyer responded back to me very quickly. I would recommend to anyone. Love it!
    - Debbie B.
  • A
    Stover's Restoration
    They were out within 30 minutes of us calling (on a Sunday), They were professionals, courteous and explained everything they were doing. They needed to come back for 3 consecutive days to check on the drying and they were prompt. I would highly recommend them in the future. They used anti microbial cleaner to ensure no bacteria grew, and were able to salvage mutliple items that had gotten wet as a result of the water.
    - Keith J.
  • B
    They didn't do a bad job. Everything was okay, it was just that I don't how they are on price. I would tell a friend to shop around. I would tell them that I had a decent experience with Servicemaster. I don't know if I would use them again, it just comes down to price. The quality and all that wasn't anything that would separate them from anyone else.
    - Brian E.
  • A
    Stover's Restoration
    The crew came immediately and set up fans and dehumidifiers. They were very professional. Informed me of what they were going to do and how. They returned on time to recheck and remove equipment. Completed job as fast as possible. Carpeting looked fantastic when they were done. No musty smell.
    - John C.
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Carpet Cleaners in Wichita

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