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Sewer Cleaning reviews in Shawnee

  • A
    Mike was great - very professional, discussed possible causes, etc. I think he felt worse about the "bad news" than I did. Video inspector (Paul?) spent time with me on the phone explaining everything. I haven't seen the report yet, but I have seen the marks for the break he made. Both of them obviously knew what they were doing and communicated the issues clearly to me.
    - Barbara C.
  • A
    I have always had nothing but the best because they settle for nothing but the best back up ever thing they do I wouldn't have any one else we have two property's so have use them allot. nothing but a 10 every time.
    - Phyllis T.
  • A
    On my 2nd visit they technicians found a clog and cleared it. They applied my initial service charge from a recent visit to the 2nd visit which I was very happy about since on the first visit the tech could not locate the issue. I was 100% satisfied with everything including the quick turnaround time and 7 days a week appointment availability.
    - Angela G.
  • A
    When I called the tech was there within 30 minutes. He was very knowledgeable and professional and had the work done in under an hour. He left no mess behind. It's also nice that if the work requires longer than an hour, A-1 will break the extra time into 15 minute increments rather than just saddle you with an extra hour. Strongly recommend if you have plumbing issues!
    - Christina U.
  • B
    Okay. The main plumber showed up on time and ready to work each day, his "helper" wasn't quite as reliable (and this was a two man job, so the job went slower than anticipated). The job was done and the yard was left as clean as possible (they dug a trench, and yes there's mud and a mound....they warned me about this ahead of time). I haven't received any of the requested paperwork, which was why I rated the responsiveness so low. We decided to wait on replacement of my sidewalk until the ground had time to settle and the temperatures were more steady. I will update on that when that part of the job is done.
    - Becca J.
  • A
    There were a few reschedules that needed to occur due to unforeseen circumstances, but as this was preventative and not a "oh my basement is full of water" job, I didn't mind. When someone has an emergency with their plumbing, I know how time critical it can be. The office staff let me know as soon as they knew of the delays and we were able to get the visit rescheduled very easily.
    The company sent an email with the technician's cell phone number and picture attached prior to the visit, which I appreciate as I'm a security professional and I think all companies should do this (looking at you, cable providers).
    Drew (the technician) called to let me know he was on the way and walked me through the process as he got set up. He described what we were seeing on the camera setup and everything looked like it is in great shape. There was a small lump of roots at the far end of the pipe so I asked him to run the auger through it. Between the rodding/inspection (Angie's List deal) and auger run I spent about 215$. It was well worth it for the peace of mind to ensure when I send something down the drain it goes where it is supposed to, and most likely will for some time.
    I would definitely recommend R-Mech for this type of work.
    - Richard L.
  • A
    I had a very slow main drain from the kitchen/laundry area and thought it might be a problem where it tied into the main sewer drain. R-Mech was running a promotion for cleaning the main sewer line. The day before the service, they sent me a confirmation with a picture of the tech ,Drew - nice touch to ally any  fears of who would show up at the door. Drew was very personable and got right to work. He found that because of the age of the plumbing, the drain pipe size was too small for his camera to go down, but he had the right machine to run down that size of pipe. Because of the way the clean-out plug was located, he struggled to get the snake into the system, but didn't give up until he finally got it into the pipe. He found the area of the clog, and not only cleaned that section, but did the remaining pipe all the way to the main line just to be sure. He explained to me exactly what caused the drain to run slow, and how to maintain and fix it in the future. He put everything back the way it was and left the area cleaner than it was to start with. Overall, great guy - knowledgeable, efficient and personable. Great guy to work with.
    NOTE: From my conversation with Drew, he said that R-Mech started as a heating/cooling company and they expanded into the plumbing area. I can say that when I need to replace my current 28 year old furnace and A/C, they will be the first company I will call. Thanks to Drew and everybody in the office for a great experience!
    - Dan D.
  • A
    Drew arrived on time.  He set up quickly and did one of the cleanest jobs I've seen.  He was professional and very and knowledgeable.
    The next time I need a plumber I will definitely call R-Mech Heating and Cooling.
    - John B.
  • A
    Their technician showed up within the specified time frame - this was after a friendly reminder call last week noting that it was time to perform AC maintenance.  The Technician was friendly, courteous and went right to work.  Everything was in great shape and it all took about 45 minutes.
    - Fritz K.
  • A
    Excellent!  I received a call letting me know that the Technician was on his way, and he got here at the scheduled time--very prompt.  The technician knew what he was doing.  There were three or four places that he could have augured out, but he walked around the house to make sure he augured out the correct sewer line.  Richard augured out my main sewer line, 90 feet out and cleared up my "clogged sewer drain" problem.  He was neat and cleaned up after himself and very courteous the whole time he was here.  He told me what he was doing as he was doing it and this helped me to understand more about my sewer system.  He also offered and suggested to send out another technician who puts a camera down the drain, to see exactly what might have caused the sewer stoppage, and offered to have this done at no extra charge. 
    Jimmy, a Roto-Rooter camera technician came out later that week, right on time and put his camera down my sewer and showed the sewer line of my 90 year old house.  He found that around 10 to 15 feet out further that the initial auguring was done, that there were some roots and the entry to the city sewer line.  He then called Richard to set up for him to come back and to put 2 of the auguring lines together to take care of this root growth.  Richard could not have known about this without the use of the camera.  I used Roto-Rooter one time before in 2009, and was so pleased that when my sewer line stopped up, I knew that I would call Roto-Rooter and no one else.  I would use them again and I highly recommend them to anyone who has any type of plumbing problems.  They do an excellent job and stand behind their work.  If something else needs to be done, they will do it.  I am a retired school principal, and would give Roto-Rooter along with Richard and Jimmy an A+.
    Jerry Daskoski
    Eastern Shawnee, KS
    - Jerry D.
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Sewer Cleaning Companies in Shawnee

Companies below are listed in alphabetical order.

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  • Icscom LLC

    8808 W 119th St
    Overland Park, Kansas