Patriot Heating & AC

A162 REVIEWS

Founded 2012 • Angie's List since January 2012

Angie's List certified badge

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

6446 Vista Dr

Shawnee, KS 66218

Description

Patriot Heating & A/C & Plumbing has been serving the KC Metro area for 10 years strong! Our company is based on the belief that our customers' needs are of the utmost importance. We would welcome the opportunity to earn your trust and deliver you the best service in the industry....

Verified Reviews

162 Total Reviews
Read reviews by category
Heating and Air Conditioning (159)Plumbing (13)Water Heaters (9)Appliance Repair - Small (2)Drain Pipe Installation (1)Water Filtration and Softening (1)
Showing 1-10 of 162 reviews
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RATED

07/19/2019

I don’t normally take the time to leave reviews on products/services but I knew after our appointment with Patriot that I had too. Our A/C went out on Monday and of all weeks it of course was scheduled to be about 100 degrees for 5 days straight. My wife and I were panicking wondering how we were going to get through the next couple of days because we believed that we would not be able to get some...

DESCRIPTION OF WORK
Air Conditioner Replacement

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2019

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RATED

06/20/2019

Technique arrived on time, even a little early which was great for me. Very pleasant young, took care to use shoes cover in my home which I really appreciated. Service did not take too long, technician reported that only problem with AC was that the motor was nearing it's end and needed to be replaced, but not an emergency. Technician ended up changing the filter for unit, which I thought was a li...

DESCRIPTION OF WORK
hired to perform ac check-up and tune up

CATEGORY heating & air conditioning/hvac

COST $130

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/14/2019

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RATED

05/21/2019

All went wonderfully!!!!! Fast, professional. Price reasonable. Selected Patriot over others mostly because THEY LISTENED. They gave me what I wanted/needed without trying to push me into more. Worked with me to make the installation happen as soon as possible. I HIGHLY recommend them!!! I have already bragged to the neighbors about their service & quality of work.

DESCRIPTION OF WORK
Install A/C

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/20/2019

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RATED

04/25/2019

Jake and his team have been servicing our house for 4 years and I couldn’t be more impressed. He doesn’t try to push you for replacements/upgrades and try’s to work within your means. As a fellow vet I know the importance of doing it right the first time and Jake and his team know this as well and provide excellent and honest consultation/work. This year alone we have had to replace our HVAC, wate...

DESCRIPTION OF WORK
HVAC and Water Heater

CATEGORY heating & air conditioning/hvac, water heater repair, water softeners

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/25/2019

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RATED

09/25/2018

Problem was solved. The issue was identified as a failed motor startup assist capacitor. That made sense to me based on the symptoms. However I was very surprised at the price for a replacement capacitor: $295 for what he called an "imported part" and $100 more for a "made-in-the-usa" capacitor. I work in the electronics industry, and both prices seemed way off target to me. Nonetheless I went ahe...

DESCRIPTION OF WORK
A/C compressor in external unit would not start and I called them to come out and diagnose/repair. Good reviews on Angie's List and service areas were the main criteria for me.

CATEGORY heating & air conditioning/hvac

COST $374

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/25/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for the opportunity for Patriot to assist you in your time of need. In regards to pricing, we are an upfront flat rate pricing structured company. I do understand your concern. However, everything we purchase is from local distributors, and they cannot come close to online pricing. The motors however we offer are made in the USA and you cannot buy those online. We ...
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RATED

07/31/2018

Called Jake early in the morning today. He came out a few hours later and fixed the problem within an hour. Patriot is the best Heat & AC company I have used during the past 40 years of home ownership. I highly recommend Jake!

DESCRIPTION OF WORK
Air condition problem

CATEGORY heating & air conditioning/hvac

COST $175

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2018

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RATED

07/23/2018

Everything went extremely well. Jacob (owner) said that he would show up promptly at 7am and should be finished by 1. Him and his master technician Mike showed up right at 7 and was finished around noon. They cleaned up after they where done. Plus the house cooled off pretty quickly afterwards.

DESCRIPTION OF WORK
Our 17 year old AC went out a week before. Jacob told us that if we wanted to replace the unit he would credit us the cost of parts from our service call. After thinking about it we didn't want the chance of a further failure on such an old system. So we replaced both ac and furnace. We got a new 5 ton 16 seer ac unit and a 95% furnace.

CATEGORY heating & air conditioning/hvac

COST $10,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/20/2018

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RATED

07/20/2018

Our A/C unit went out late on a Saturday night. I called late that evening, and they sent out Mike first thing the next morning - which happened to be Father’s Day. Unfortunately, our unit was a complete loss and we had to buy a new one. Mike explained our options and left us alone for a moment to discuss which direction we wanted to pursue. After making the decision to purchase a new unit Mike wa...

DESCRIPTION OF WORK
A/C Unit replaced

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/17/2018

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RATED

02/07/2018

Not sure if it was the machine or the repairs, but would break nearly every month. Felt like I was getting strung along for repeated repairs.

DESCRIPTION OF WORK
A/C and heating repair

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/07/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for sharing your experience with us. In regards to your situation, we have responded to 3 calls in 2016 within 2hrs. Unfortunately, we cannot predict longevity of Electromechanical equipment. The system was installed from an unknown contractor, and not previously maintained from previous owner. The last service call was 11/10/2016. Although we are not happy with th...
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12/16/2017

Great. Since exchanger had a lifetime warranty, he checked for me about replacement but warranty only good for original owners For that brand. He gave a great price and guaranteed the warranty for new furnace will transfer to new owners if we sell house. Made some suggestions about how to install humidifier. Also great options with financing through Arvest bank and his relationship. Saved us money...

DESCRIPTION OF WORK
Furnace had rusted heat exchanger and leaking CO. Replaced furnace

CATEGORY heating & air conditioning/hvac

COST $5,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/14/2017

Services Offered

Residential & Commercial Heating A/C, Maintenance, Repair, Installation, Indoor Air Quality & Plumbing

Services Not Offered

Drain Cleaning

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.