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Office Equipment Repair reviews in Shawnee Mission

  • A
    I called Mr. Tinder with questions regarding my HP2600n printer.  He was
    very helpful over the phone and actually indicated he did not think
    there was a problem with my printer but that I just needed a new toner
    cartridge.  There was so much toner that had leaked into the printer I
    felt more comfortable asking him to come and clean it up to ensure it
    was functioning properly.  He was very patient with me as I asked questions and he did a great job of explaining the answers.
    Mr. Tinder was very professional, knowledgable, and punctual.  I would call him again if I need assistance.  And I think he would be honest with me if he felt it was time to retire my printer instead of trying to fix it.  He did not seem like the kind of "professional" that would scam you!
    - Melissa C.
  • A
    Mr. Tinder is honest, communicates well and is personable. I called for
    the free estimate and after giving Mr. Tinder the product info and
    describing the problem, he clearly articulated why it's not in our best
    interests to try and repair it and unfortunately we need to purchase a
    new printer. Afterwards, I did a bit of internet searching and verified
    he was correct, that parts, time and fees would be more than purchasing a
    new printer. I appreciate Mr. Tinder's honesty, instead of charging
    $75 to come here and tell me the news. So many times we've experienced
    the opposite with various product issues.
    - Anthony L.
  • A
    They sent a subcontractor out to do the work. He did a nice job and was able to fix the copier. I was very happy with the work.  They were responsive to my calls. The subcontractor was good and worked until he found the issue. He was very determined to find the source of the problem rather than talk me into buying a new copier.
    - Raj S.
  • D
    He was unable to fix the copier, so we had to purchase a new one. He did not know much about the copier. He said it had electronic boards he did not know much about. He was not able to diagnose the problem since he did not know much about the boards. He said the only thing he could really do is replace all the electric boards. We decided to purchase a new copier instead.
    - Julia G.
  • A
    When I first called Mr. Tinder he was out of town so I called back the next week. He came out the next day to look at our printer. (I called another repair company that charged more per hour AND I had to take in the printer so I used this company.) He worked with it quite a while as he had to take it apart to get to where the sheet of labels was stuck. Since one of the labels fused permanently to it, he needed to replace the fuser. I suggested he take the printer with him so he wouldn't have to spend much time here and it would be more convenient for him so he did. It took longer for the company from which he purchased the fuser to ship it than he thought it would. Since the printer hadn't work for a number of months before I decided to see if it could be fixed, I wasn't concerned. It took about a week to get it back I think.
    He came out the day he got the part and hooked it back up. It works again.
    Mr. Tinder was neatly dressed, informative and familiar with the printer as evidenced from our first phone call. I would use him again.
    - Janelle F.
  • A
    The HP printer in my office was printing a line on any copies when the document feeder was used. Bob came out 2 days after I called him and fixed that problem. He also found several other problems with the printer, ordered parts and then returned to replace them a week later. He was prompt, courteous, and professional and did the work promised. I will definitely use him again.
    - Carrie L.
  • A
    They were able to get it fixed. The price was reasonable. Everything went fine. They had to order parts but they got it working.
    - Paul H.
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Copy Machine Repair Services in Shawnee Mission

Companies below are listed in alphabetical order.

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  • DocInk

    8680 W. 96th St
    Overland Park, Kansas