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Moving reviews in Shawnee Mission

  • A
    Happy Hour Moving was a great choice for our move. The price was fair and the service excellent. The men are very nice, and we���re on time and efficient. Great commitment to get the job done to our satisfaction.
    - Courtney M.
  • A
    We loved working with happy hour moving company. They were fast and efficient and moved all of our items Without any issues. I really feel like they went above and beyond on customer service and really made a huge effort to get things done as quickly as possible to keep the price lower. We will definitely use them again! Highly recommend them!
    - Donna C.
  • A
    Everything went really well. The guys worked really hard and did a great job. They had a good attitude and were willing to do whatever it took to get the job done and get it done right. Would definitely use this company again!
    - Chris S.
  • F
    NOTE: This is long but informative. I hope everyone takes the time to read this because this company showed the lowest of quality and professionalism of any company I've ever dealt with. We are military and have moved countless times, so know that this comes from an experienced mover all over the country. For starters, Matt, the owner, called, got the size of my unit, told me 3 guys x 3 hours should cover it. This was consistent with my last move not 18 months earlier. Told me 10% off for military. No mention of a minimum. Scheduled me for 8am, approximately one week out. Confirmed the night before, 8am start. Next morning, 7:45, get a call. "We haven't had a truck for weeks, and got one in time, but it needs a part. Place opens at 9:00am, should only be 1/2 hour". I tell him I'm under a tight deadline as I had planned around his time table. No worries he says. 9:15 I contact him, "We are estimating 10:30am arrival" he says. 10:15am, text him and he states "Let me do my job and get this job completed for you, we'll have you moved in by 2:30pm, no worries". ( I have all text transcripts, as you'll see I needed them). Shows up slightly after NOON. Over 4 hours late, with a Uhaul. They don't own a working truck apparently. Then, shows up with 5 guys to "Help me out", states that this is bigger than he thought (even though I gave him square footage), and they'll have to take two trips. Two guys are COMPLETELY new at this, they bring 2 blankets to wrap all furniture, throw my things around like they're not glass or fragile, even though EVERY SINGLE BOX was marked with contents. Charges me his time for stopping off at two gas stations because he has "major tooth pain". To cut to the chase, tells me I owe him over $1,000 when they're loading the last load, so has my things "hostage" at this point. They'll be done by 4:30. Tells me to run to the ATM to get as much cash as my ATM limit will allow. Or I can pay Venmo, doesn't accept normal credit card payments as advertised on his site. Venmo charges me $30 to use my credit card. Offers to knock 5% off if I "don't review him", after he asks me to review him while he's standing there. Under duress, I pay him the total. When they get to my new home, one guy tells another "You know we're off the clock, right", because it's now after 4:30. They literally THROW the rest of my things in my garage and take off, never even confirming their departure. Later I text him about a missing bed piece. Denies they have it. At 10pm, I find out that medication has been STOLEN. Remaining narcotics from a recent surgery. I report to him. He goes back and forth all weekend telling me he's determined who stole them, fired him, will not under any circumstances cooperate with the police. Continues to text me, mentioning my 4 yo daughter he's never met (CREEPY!!!), telling me that this is all my fault for moving my medicines myself, by the way, and not putting them somewhere no one could find them. Monday morning I file a police report and turn over all texts to the police who are now investigating him and his employees. PLEASE PLEASE do not hire this guy. You will regret it to the highest degree. He is corrupt, unprofessional, unethical, and I believe slightly unbalanced to say the least.
    - Dalena M.
  • A
    We called Trenton on Monday and he came out Tuesday morning to size the job. They worked with us starting on Wednesday afternoon before Thanksgiving and finished the job on Thanksgiving day! Nothing seriously damaged, just the miscellaneous drywall or door dings that sometimes happen when you are moving larger furniture through tight door frames. Would recommend them without hesitation. Professional and trustworthy.
    - Stanley S.
  • A
    You can't go wrong with You Move Me. Seriously. This company was amazing. From scheduling my move appointment to look at what I was moving, to confirmation calls to the five man team lead by Sam and Sam, it was amazing. Moving is stressful enough but having You Move Me help us out on this move was a HUGE HELP! Highly recommend!
    - Eric C.
  • A
    Team did a good job. They dropped a few boxes in a minor slip up, but I'll credit that to a more junior member of the crew not having the stamina quite yet. I let the supervisor know, and they'll work with him. Nothing was broken, and the team was very professional. Overall would recommend.
    - Patrick R.
  • D
    I have moved many times and this was by far the worst experience I���ve had with a moving company. I would not recommend PakPros and will not use them in the future. The entire experience was stressful. After being told multiple times that they would arrive in about an hour, they finally showed up 4 hours late and the truck took another 30 minutes before it arrived. A total of 6 guys were sent to our location - many of whom had worked a job all morning prior to ours. Since we were paying per man per hour with a minimum of 3 hours we were a bit concerned that 6 guys was a bit much. I can���t say definitively that the job would have been any better or worse with 3, 4 or 5 guys instead of 6, but I do know that the team did their best to move us quickly despite being tired and hungry upon their arrival at the apartment. I don���t fault the team for being late - that���s an issue with the owner over booking. And we were not informed that cash payment is preferred and results in a discount until after the move had started. At 7pm on a Saturday it is nearly impossible to get large amounts of cash. I will accept some of the blame for not specifically asking when booking, but a follow up email or phone call explaining acceptable payment methods, confirming the terms of service, and generally providing a frazzled client who���s trying to pack up their life���s possessions would have been nice and could have avoided additional stress trying to gather cash at the last minute. Since the team started over 4 hours late, our move was not finished until after 10pm. My husband and I were tired and didn���t even realize the damage to our furniture until the next day. Many of our solid wood pieces have dents or chips where previously there were none. Labels on boxes were ignored and packed in the truck upside down or dropped in the requested rooms upside down - even fragile pieces labeled as such and clearly marked with a proper top. We still haven���t found all the hardware for disassembled furniture. PakPros is not worth the money. We hired a mover to eliminate stress but all this mover did was ruin my weekend.
    - Sarah M.
  • B
    I had a pretty big move--a large house with a fair amount of heavy, expensive stuff. First the good. They were honest and polite, and they successfully moved 98% of our stuff without damage. The bad is that when I originally talked to them on the phone, they were overally optimistic about how fast it would be and made a quote based upon what I verbally told them and some photos from the home listing. They promised that as an Agie's List customer they would give me their most attentive service. They would put protectors on my doors, would wrap all of my furniture with blankets and plastic wrap, and would be utterly professional. In the end, they needed 75 blankets. They showed up with a bundle of about 15. They also showed up with only two dollies, one of which didn't have rubber tires on the plastic wheels and scratched up the hard-wood floor of my house. They didn't realize they were damaging the house until I pointed it out to them. They tried to put some blankets on the floor to protect it, but they didn't have any tape to hold the blankets in place. Rather than getting the equipment they needed to properly move my things, they decided to make due with what they had. The result is some of my furniture got damaged. For example, we have several wall hangings and paintings, and they stacked them all next to each other in the truck like library books. Some of the metal hangings damaged some of the paintings and wood frames. The worst, probably, is that they were completely out of blankets when they loaded my expensive wood dining room table, and they put it on its end on the bare metal of the moving truck, with the bare surface of the table scratching against the wall of the truck. See photo. How could a professional laod an expensive dining room table like this without KNOWING it would be damaged? The individuals responsible felt terrible for what happened, and they discussed how to make sure it wouldn't happen again. And, they gave me a big discount that should be enough to fix the damage. But still, the overall experience was frustrating. Having said all that, I think they'd do better next time. But in general I'd trust these guys more with a moderate sized move than a big move with lots of expensive things.
    - Roger L.
  • A
    Aaron, Dillon and Brian were punctual, helpful, funny and made moving (which we all know is hard/a pain) an easier process. Kept me up to date on everything they were doing/approx times (also had a storage unit with items to get from there as well) Jesse made it easy to book, kept me well informed of prices beforehand (didn���t change day of move like it does with some companies) and gave me peace of mind working with his company. No damage to any of my items or apartments. DEFINITELY will use them again(hopefully NOT moving again anytime soon, but when we do..) & will use them to move my boyfriend���s Dad in a couple of months!!
    - Kyra F.
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Moving Companies in Shawnee Mission

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  • 1981

    8115 NE 103rd St
    Kansas City, MO