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Dumpster Rental reviews in Prairie Village

  • A
    These guys are great not only do they have the best prices they allowed me to keep the dumpster over the weekend when they were due to pick it up on Thursday. I highly recommend them and having used others I can say they are the best in the KC metro area.
    - Matthew P.
  • A
    The overall experience was great! I called the day before and they had an opening for the very next day. They came on time, were friendly and removed the items quickly. I would recommend them to anyone!
    - Megan R.
  • A
    They protected the driveway, drop off dumpster on time, picked it up on time. They were very respectful and careful of the yard and the driveway. The dumpster was clean when it got here. The owner is great. We have been extremely satisfied with them.
    - Tim V.
  • F
    If you need a roll off dumpster DO NOT USE TED'S. I ordered one, they delievered it and placed it on my driveway. They put it to close to my retaining wall and was unable to open it. When I called and asked if they could come move it a foot so it would function they would, but wanted to charge me for THEIR mistake. When I told them I am not paying for the mistake they made they got very hostile and I told them I did not want to use there service anymore and asked them to pick up the dumpster. I asked for a full refund and they refused. They then told me I would have to call my credit card company to dispute it since they were unwilling to help. Their prices are fair, but customer service gets an F. DO NOT USE THIS COMPANY.
    - Colin R.
  • A
    Well, there's not much to dumpster service except reservation, delivery, and pickup. However, all phases went great, which is as much as you can ask! In addition, we had poured a new driveway a few months ago, and I was a little nervous about the dumpster doing damage. Without having to ask, they placed a wood sheet under the wheels to keep it from causing a problem. Go team!

    - Andrew M.
  • B
    Provider did a fine job.  Cleaned up after.  The guys were professional and courteous.  I did have difficulty understanding their pricing structure but still feel like I got my money's worth.
    - Robert F.
  • A
    It was an Angie's List Big Deal that we purchased. We used less than half a truckload so it all worked out fine. They also had a coupon for 15% off if we had needed more. We had about 200 cubic feet. Their normally price was $258 so it was a big savings. It worked out very well. They did a fine job. They called a couple of times because there was a problem and they did not get here until 2 hours after they were originally supposed to be here. Their truck got stuck in the mud at the dump. They called a total of 3 times to explain what was going on. They did a fine job. We had 4 major appliances and a large television set that were removed. According to their website,they try to recycle and help other charities. The televisions set worked and they were going to give it away. They are a green organization which is nice that not everything is going in the dump.
    - Rozanne/Robert K.
  • C
    I was re-shingling my three-bedroom ranch house and needed a dumpster for the old shingles.  After price-checking several companies, I selected J&D Rolloff Container Service because:

    Reason 1: They had the best rate. 
    Reason 2: Anthony said I could keep the container for 10 days instead of the other companies' 7 day rental period.  Because of how the days worked out, that 10 day window would allow us to have it through the following July 4th weekend.  When the dumpster was delivered, Anthony noted on the order/ticket that the dumpster was supposed to be retrieved the Tuesday after the July 4th weekend.
    Reason 3: Anthony said I could throw a little bit of concrete in the dumpster (I needed to remove and dispose of a 3' wide by two steps concrete step).

    Strike 1: The dumpster didn't show up on time by several hours.  We started ripping off shingles before 8:00am and had enough shingles ripped off before the dumpster arrived that I was worried it might collapse the garage roof and had to start leaving the pile of shingles on the house roof.  In the meantime, through several phone calls, Anthony continued to assure me he was on his way.  Needless to say, if I was told the dumpster was going to be there at 9:00, I expected it to be there.  I might have given him an hour (or two) of leeway, but it was after 2:00 before he arrived with the dumpster.  He said he had been having truck problems and I believe him because his truck died at least twice when he was backing up to drop the dumpster.
    Strike 2: The dumpster was taken away the following Thursday or Friday which means I didn't yet have the concrete step removed (since that was the project for that Saturday).
    Strike 3: There had been some random pieces of concrete blocks we removed from the back yard (less than 20) that we threw in the dumpster (since I expected it to not be an issue).  When I arrived home to discover the dumpster was gone, I also discovered that all those pieces of concrete had been thrown onto my lawn.  I was not happy.

    I repeatedly called Anthony and left several voicemails.  He did call me back a couple hours later.  He apologized for the mix-up and said he was not working that day and somebody else had been driving his truck and retrieving the dumpsters.  I asked him how he was going to fix this problem (of the dumpster being taken away earlier than promised and the apparent refusal to accept concrete).  He said he would bring a dumpster the following Wednesday and I could throw whatever I needed to in that one.  So, on Saturday, I jackhammered out the concrete step and piled it on the driveway.  The following Wednesday I took a morning off work to load it into the dumpster that he brought.  So, I had to load and unload the concrete twice.  After I was done loading the concrete, I called him back and he retrieved the dumpster the same day.

    In conclusion:

    The price was good.  The promises were good.  The punctuality and professionalism was bad.  Perhaps it really was a combination of unfortunate circumstances (truck engine trouble, contractors keeping dumpsters longer than they had expected, somebody else not following directions (or poor communication)), but the initial experience with this company was not particularly satisfying.  The poor communication or lack of following directions (on two counts) really dinged their professionalism score but it didn't score any lower because Anthony did what he could to correct the problems.

    I should say that I might consider them again, but I hope this scenario isn't an example of "You get what you pay for..."
    - Mark O.
  • A
    The proprieter is very responsive and polite. He was quick to tell us that if he doesn't need the dumpster back on the due date, we'll be able to keep it a couple of extra days without charge. Great service!
    - SHEILAH P.
  • A
    They called at exactly the time the phone rep said they would to notify us of the arrival time. They arrived at the arrival time. The young men were very professional, efficient, trustworthy, exceedingly polite, and tidy. Very happy, definitely recommend! Will use again! They cleaned up the area and it looked better than when they arrived. Our budget is really small, so we went with the smallest price which was one full bed load. It got rid of all of the concrete and some of the rock. Bear in mind that we had the equivalent of six fridges in concrete and rock! These guys worked really hard without complaining or trying to argue me into having them take more of the stuff than I could afford.
    - Kristi M.
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Dumpster Rentals in Prairie Village

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