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Transportation reviews in Overland Park

  • A
    Brunners Quality Decks
    Excellent! The carpenters arrived on time, every day, and work steadily throughout the day. The quality of the work is wonderful. The entire team is very efficient. Bruners was great to work from estimate, as we arranged to get permission from our HOA for a polyboard deck, to staying in contact during the process, to work completerion. They even built me a box to store my propane tanks on the deck. Some touch up work is needed after the weather turns warm in 2019.
    - TIM B.
  • F
    VIP Limos of Kansas City
    Do NOT use VIP Limo service. My husband booked a limo for his parent���s 50th wedding anniversary. The ���limo��� showed up over an 1 1/2 hours late. The car that finally showed up was a dirty, old, Suburban with no air conditioning and a faulty heater that blasted hot air. The 6 of us rode cramped in the hot Suburban in mid February with the windows down because it was so hot in the car. We had to tell the driver how to get to the Plaza from Leawood. Once we finally got to the Plaza, we placed multiple calls to be sure that we would have a limo pick us up for the ride home. Scott did not answer nor return our calls. After waiting at the restaurant for over an hour for him to call us back, we finally called an Uber. At approximately 4:00am in the middle of the night, we received a call from the VIP Limo number. The phone rang once, and the caller hung up before we were able to answer. We have tried to call multiple times since, but haven���t heard a word. VIP charged us the full amount, $129 each way and our credit card was charged the full amount the day the limo was booked- 9 days before the date requested. We never even got a ride home! Horrible customer service. We will be contacting the Better Business Bureau and also spreading the word about our experiences through social media. Too bad we aren���t able to rate 0 stars!
    - Wendy L.
  • A
    Brunners Quality Decks
    To put it simply, the Brunner's crew knocked it out of the park. From the beginning, my contact Lawrence (foreman/GC) was a trusted expert. He helped guide the process through the planning phase; he wisely talked me out of enclosing our existing deck and into building a new screened porch from the ground up. He was a great resource to have in the mix as an architect and civil engineers drew up plans. Lawrence made sure the space wasn't overbuilt which preserved aesthetics and reduced building costs. He also added great suggestions to elevate the look of our deck from how the piers attach to the concrete, to wrapping otherwise-exposed pine in cedar for a consistent look. Once plans were approved, Lawrence went the extra mile, literally, going to the architect's office to pick them up and taking them to the City of Leawood for our permit. After the permit was issued, the Brunner's crew was all over it. They demolished our old deck in an afternoon. Then, after the new patio was poured and set (separate provider) they were off and running. While the weather was decent when they first started the project, it quickly turned bitterly cold. I told them we weren't in a hurry and they could wait out the weather, but they were out there every December morning before 8am working full days even as temps dropped into single digits. The workmen were fast and professional, left no mess, and they did an outstanding job. Brunner's also contracted a roofer (Jacob) for this project whose work was on the same incredible high level as their own crew. Now that the construction is complete I couldn't be happier. As soon as it warms up, we'll be living out there!
    - Josh L.
  • F
    She was apologetic but didn't seem to understand that when a customer has a flight but what was quickly becoming apparent no ride to the airport, time spent on making sure I know that she's sorry is time a wasting. Also zTrip had my email, knew what happened, never contacted me afterward to apologize, explain how this happened, offer to make it up to me, whatever. Nothing. How such a business survives is incomprehensible to me.
    - Jim D.
  • F
    5 Guys Transportation
    I made a reservation with Five Guys to pick me up from the airport (MCI), as I was arriving late (around midnight) and traveling alone. Received a call from the driver as I was arriving to the gate to get off the plane. Five Guys would not be coming. The driver said there were two options; I could just grab a taxi outside the airport, or he "could" come get me, but it would be about 45 minutes. Not helpful. As a result, I was forced to take a taxi of course -- and this cost me $34 MORE than the price that 5 Guys Transportation had quoted me on my reservation. I would never trust this company to do what they say they are going to do. Stay away. The driver said the "general manager" would call me and refund the difference. He assured me of this. Did not happen of course.
    - SUZANNE C.
  • A
    Crown Limo Kansas
    We are so grateful for the services of Crown Limo Kansas. We have called on them to do pick ups at odd hours for houseguests and used them for our own trips. They really saved us this time though. We came back exhausted after traveling almost 24 hours with our grandson from Europe. We had been delayed getting to our next flight after going through customs so were three hours late. I called and left a message as soon as we got off the plane in the US. When I was able to get internet I saw that we had gotten a message from our driver, Jim, saying he was at the airport. I called him directly and told him our new flight. The company quickly responded, rescheduling other pickups, etc., and Jim was waiting for us when we got in. He took our carry-ons to the car while we waited for our luggage, whisked the luggage out as soon as it came, gave us some cold water and off we went. We were home within an hour of landing. Such great service!
    - Ruth E.
  • B
    Roundabout Transportation LLC
    Company was great in providing a quote within a few hours, and all follow-up questions were answered promptly. Car service was on time, vehicle was clean, and driver was good. Would definitely recommend to use again.
    - Kristin G.
  • D
    5 Guys Transportation
    This service used to be good. Great price, always on time and stand with a sign when picking up at airport. They must be having problems hiring the right staff. The last few times, some of the the drivers have been unprofessional making our company reconsider hiring them. My last driver actually had road rage! He actually honked, gestured and cut off a vehicle the believed had cut him off.. The staff taking the requests are also frequently making mistakes. Passenger beware.
    - Deb H.
  • A
    Prestige Transportation
    I used Prestige Transportation for a roundtrip airport transfer. My driver arrived early for my trip up to the airport. They waited patiently until I was ready to leave and then helped get my bags in vehicle. The vehicle was spotless and stocked with water and mints. It was a smooth trip up to the airport where I was dropped off at the ticketing gate for my flight. The driver unloaded my bag and extended the handle for me which was a nice touch.

    Coming home, my flight was delayed by several hours. I called the office number and was assured the driver would greet me at my gate. Sure enough when I came off the plane my driver was there to greet me with my name on an ipad which I thought was very professional compared to another driver I saw there who had written their client's name on a sheet of paper. The driver took my carry-on bag for me and we were off. Again, the vehicle was very clean and stocked with water and mints. This is a very professional operation and I was impressed with their service, I will be using them again.
    - Jason T.
  • A
    5 Guys Transportation
    FANTASTIC!   I couldn't be happier.  Right on time (even a little early the morning I was going to the airport)  Waiting for me upon arrival at MCI.  Personable drivers, both ways.  Well worth the $60 for a trip from southern Johnson County to MCI.  I highly recommend Five Guys!
    - Diane D.
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Transportation Services in Overland Park

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