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Flooring reviews in Olathe

  • A
    Existing flooring was a non-standard size which required the contractor to locate a mill that could produce a matching grain and size. The new floor was placed on a TREX base which required extensive sanding of the TREX and the finish flooring. The contractor produced an amazing floor that very closely matches the existing floor.
    - Forrest T.
  • A
    Last week was the fourth time I have hired Hardwood Floor Restoring Company to do work in my home over the past 18 years. I foster medically complex kids and dogs, so my floors get a lot of wear. Gary goes the extra mile to know and address my kids and dogs by name. He worked around our schedule to get the work done. The crew was friendly and trustworthy. They even helped me load up my dogs and bags when I left and brought in packages that were delivered while I was gone. Gary is very responsive and reliable. A great company to do business with!
    - Linda L.
  • F
    Express Hardwood Floors
    I was disappointed with the service I got with Express Hardwood Floors while we were refinishing our hardwood floors. I am all about supporting local and small businesses but unfortunately, my next project will be with Home Depot endorsed contractors. However, I figured this will be helpful for the next customer. No customer service skills at all. The owner was not listening to my needs. Communicating with Bruno was very hard. From the get-go he failed to discuss the expectation from both sides. We did not even know when it was OK to get in and out of the house so we had to call and ask. We did not know that he does not prefer credit cards, or that we weren���t supposed to give the workers the garage door opener. I am not sure if it is a cultural barrier but a couple of times he told me that I frustrated him. It was really hard and stressful to work with him, so I had to let my husband deal with him. He was not able to deliver what he promised. I was told if I let them sand/stain the whole house, we were going to be able to match all the floors. After they sand the floors they told me that I need to pick dark colors to have all the floors matching. They were not finished by the planned date but we did not know so I had to request for extra vacation time at the last minute. One morning the workers did not show up at the usual time (8:00 AM) and when I called him to check if they were coming he got mad at me. He mentioned to me that he has other customers to take care of like I am someone he is doing a favor. Another thing I wanted to mention is during a phone conversation, he told me that he���d give me $200.00 break if I get the whole house done but he denied it at the end. Since I didn���t have anything in writing, I went ahead and paid the full price. Overall the work was OK but the experience was so painful that I'd not want to deal with him anymore.
    - Bersabel W.
  • A
    Gary did a wonderful job staining my existing hardwood floors. He explained the process in great detail and did everything he promised. He got rid of ALL the squeaks in my floors on top of making them look beautiful. I would highly recommend him and hire him again in the future!
    - Alicia H.
  • A
    Remodel Masters
    Randy and his team did a full remodel in our master bath in the summer. They did a fantastic job. Randy will spend his time with you picking out tile and materials and communicates with you at all times to ensure you get what you want. We have recently signed on for our next project in the spring. He will be adding a room onto the back of our house. Can���t wait. I met with him and his architect yesterday. He does great work and is very very reliable. A basement remodel will follow this next project.
    - Michael B.
  • A
    Lima's Hardwood Flooring LLC
    Lucas' team was very punctual and professional. His lead guy (Miguel) was well versed in his trade and made sure that we were taken care of as the customer. I will definitely use them again for future projects. The floors turned out amazing, especially for the price.
    - Nick L.
  • A
    Jim Saner's Home Remodeling LLC
    Great! Our master bathroom went from a 24-year old "ugly duckling" to a beautiful "swan" without breaking the bank. We purchased a beautiful vanity from Signature Hardware with a quartz top; they installed beautiful wood-plank ceramic tile, a herringbone shower tile pattern to our exact specifications, re-textured our ceilings and installed new lighting, a ceiling fan and fresh paint. JoAnna Gaines would be delighted!
    - Darcy K.
  • A
    Dusty's Hardwood Floors Service
    Dusty was great to work with. He was very flexible when we were indecisive about a couple choices and tried very hard to make sure we were satisfied. The floor and spindles turned out great and I would not hesitate to use him again. If we can keep the kids and pets from tearing it up we'll be in good shape! Summary of project: *Sanded, stained, and finished approx 400 sq ft of 20+ yr old red oak flooring *Installed, sanded, stained, and finished approx 125 sq ft of new red oak flooring in upstairs hallway *Installed new wrought iron spindles on stair/hallway railing
    - Andrew G.
  • A
    Elite Flooring Solutions LLC
    What initially made me go with Elite Flooring was the detail Eric went into when coming out to check out my project for a quote. He had a lot of good questions about what I wanted to ensure the details were correct. When I got the quote, I was very impressed. Many companies will just shoot you the total price for the project, and you have no idea what your money is going to. Eric's quote broke down every line item, making it super transparent what all my money was being used for, and what the rates were for various products and services. I knew what every stair tread, foot of base molding, square foot of underlayment, etc, was costing me, both in terms of product and labor costs. The work done was of very high quality, and Eric also goes the extra mile to do things like taking squeaks out of your subfloor as he goes. He also has great ideas and techniques for finishing details, some of them I'm not sure other companies offer. Whenever he wasn't 100% sure what I wanted on something, he always consulted me before continuing. If there was any drawback to the project, it was that my project was quite large (1,100 SF of hard surface, another 1,100 SF of carpet, 20 some stairs, and hundreds of feet of base molding), and Eric single-handedly performing the hard surface work took almost 3 weeks. I think I caught him in a growth period for his company, which it sounds like he was taking steps to rectify. For example, he often had to take calls, interrupting his work, but was in the process of hiring an office manager to take this off his plate. I considered this to be a small drawback considering I had the company owner performing the install. I just mention the slowness, as the timeline might be something to ask about if you're considering his services. Overall, I'd have absolutely no hesitation recommending Eric and his company for a flooring job. Top notch work all around!
    - Chad K.
  • A
    Shaun Kreisler
    Shaun Kreisler and his team installed carpet in the upstairs of our home. His team was on time, moved furniture, installed new and bundled the old carpet in 4 hours. It was amazing! Very polite and courteous. Other install companies charged extra for moving furniture, but that was part of Shaun's price. Would highly recommend them to others!
    - Stacey S.
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Flooring Installers in Olathe

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