BEAUTY BRANDS

• Angie's List since March 2004

NA Rated | 4 Reviews

Description

No description has been provided for this pro.

Verified Reviews

A few reviews for this pro…

A

RATED

06/11/2015

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DESCRIPTION OF WORK
I just had a good pedicure at Beauty Brands.

CATEGORY nail salons

F

RATED

02/19/2011

I will never return to this Beauty Brands again. However, there are other Beauty Brand Superstores that offer excellent services in the Kansas City area. I highly recommend the Beauty Brands in LEE'S SUMMIT, MO. The Lee's Summit salon is everything the 119th St. Overland Park store is not. I highly encourage Beauty Brands to contact the Lee's Summit store & invite them to provide training for the ...

DESCRIPTION OF WORK
DO NOT GO to the Beauty Brands on 119th St., Overland Park, KS! Rude & unprofessional staff, dirty where hair & nail care services are provided, dirty restrooms. I moved from Lee's Summit, MO, to Overland Park, KS excited that I could find a Beauty Brands so close to my home. I went there 4 times ... each time wanting to give them 1 more chance, each time leaving sadly disappointed. I've waited no less than 15 min. every time I made an appointment for services. When I received nail care, my acrylic nails fell off or cracked within a few days. I went across the street to Mani-Pedi-Me (a nail salon across the street from Beauty Brands) & was surprised to find myself surrounded by 5 women who were former 119th St Beauty Brands customers who experienced the same thing. Does the staff at this Beauty Brands realize that they are sending customers to surrounding businesses through their lack of poor services? I almost fell when I slipped in a puddle of water when I was going to get my hair cut & several of the employees laughed (no one asked if I was okay). I've wanted to purchase makeup or other products on several ocassions & waited at the counter while employees talked among themselves (the last time this happened, one of the girls actually said, "Oh, I'm sorry, we were talking & so involved in our conversation that we didn't notice you were standing there."). What finished me off on this store was in my last visit ... I lost my credit card & needed to return a few products for a refund (this never happened to me before). I explained I've been a loyal customer for 6 years. I waited for 15+ min. because none of the employees seemed to know what to do. A manager came out & told me that she needed to fill out a corporate form to request a refund (although the manager said she'd mark it "ASAP," another employee told me it takes 4-6 weeks). I was extremely worried, but the manager kept insisting, "I understand. Would you like to exchange these products for other products from our excellent lines?" I answered, "Absolutely not. I will never return to this store again." (One of the employees said under her breathe, "And you think that's going to hurt us?") I emailed the corporate office, explained what happened, & she apologized for the manager's behavior. Bettie Auch, Beauty Brands accounting manager explained, "First of all I would like to apologize that the Overland Park store did not refund your money to you when you were there with your return. But we do have the check request that they sent us and we will cut your refund check today."

CATEGORY nail salons, hair salon

A

RATED

10/04/2005

THEY DO AN EXCELLENT JOB OF WORKING ME INTO THEIR SCHEDULE AND THE MASSAGE THERAPIST WAS AWESOME.

DESCRIPTION OF WORK
MASSAGES.

CATEGORY massage therapy

A

RATED

03/25/2004

JODI, THE HAIR STYLIST, IS ONE OF THE BEST, SHE CAN PERFORM ANYTHING YOU ASK AND IS ALWAYS READY TO HELP.

DESCRIPTION OF WORK
ANY KIND OF SALON NEED I COULD WANT, THEY CAN DO.

CATEGORY hair salon

Services Offered

SALON - CUT, COLOR, TREATMENT & STYLING. SPA - FACIAL, MASSAGE & HAIR REMOVAL. NAILS - MANICURE & PEDICURE.

Services Not Offered

Ask for details

General Information
Emergency Service
No
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