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Dentistry reviews in Mission

Real People ~ Real Reviews ~ Real Results

  • Dr. Burch's staff is always friendly, professional and punctual. My family has been a patient of Dr. Burch for years. When you find a dentist who is painless it's easy to feel confident to recommend his office to friends and professional acquaintances.
    - Cheryl B.
  • The partial fractured my upper teeth and knocked two of them out of my mouth at the gumline. Dr. Shortell said I would be best served with extraction of all my remaining upper teeth and construction of a denture. During subsequent appointments, I experienced very long waiting times. The worst was a scheduled appointment for a three-minute try-in. I heard him greet and treat three patients. After 40 minutes I got up to leave and he came galloping out of a patient room and had me back in the chair, had me bite down on a partly complete denture. I was out of there in less than a minute...He could treat me with benign neglect because he had me where he wanted, I was stuck with him 'til this was done. I was not going to be able to chew food until he got around to finishing my denture and I am a heart patient with dangerously low weight. I also had problems with his office staff. I had dental insurance and received a bill from Shortell's office with a note that said to call them with any concerns about insurance. I did and they said the insurance company had not paid them. I called the insurance company who said they hadn't received a bill. I called the dentist office back and repeated what I was told at which point the staffer exploded and yelled, "That's crap! Crap, crap, crap, crap, crap." I have never been addressed in this manner before when trying to resolve an insurance problem. For reasons I never fathomed, the insurance paid my oral surgeon who removed my teeth but did not pay Dr.Shortell for any work. I paid his bills in full out of pocket.
    - PHILLIP L.
  • Like all my root canals with Ron Wollard over the years:
    He is such an expert. I was in and out in nothing flat with no pain. It just amazes me! Second appointment was even quicker. Very professional, ultra clean office. Those on the front desk are very helpful too. Had two other root canals growing up. Finding Ron Wollard was such a relief!
    - Jeanne F.
  • It was great!  They're friendly, efficient, and very good at what they do.  There's nothing at all bad to say about the interaction; despite the fact that it's a dentist's office, I never dread my appointments there.
    - Randy C.
  • All my life I have struggled with dental appointments - even just cleanings - due to anxiety and extreme gagging reflex. But with Dr. Blair Edgington and the staff at Dr. Mingos & Assoc, I have no worries. My first encounter with Dr. Edgington was for a badly done crown. She was so gentle and thorough that I immediately knew I had found "my dentist". She understood my dental issues from the start; she is gentle; she and the assistants explain what they are doing. I had never used nitrous oxide and they explained the process, how I would feel, etc, then monitored me carefully during the process. What a difference a caring dental staff makes! 
    This appointment was no different - the hygienist was friendly, efficient and knowledgeable. She was very careful to allow me time to relax and swallow throughout the cleaning process. Dr. Edgington came in to check on me and recommend future care.
    I strongly recommend this dentist group, especially to anyone with anxiety about going to the dentist.
    - Renee B.
  • Everything was fine. The staff was very nice and accommodating, and I had a very pleasant experience there. The actual Dentist (unfortunately, I have forgotten his name) was quite cheerful and comforting. I will be going back again. :)
    - Monica K.
  • Very thorough exam. Found all kinds of things to do, none serious. Did teeth cleaning, filled cavity and small and quot;dentsand quot; in teeth.
    Good chairside manner and very sincere. Can not complain about any thing. The only thing was it was quite expensive and we have no dental insurance.
    - jeanne a.
  • I've been going here for years. He is very knowledgeable and I trust him. The only reason I gave a B on Billing and Admin is because they are so far behind the times by not using a computer to do billing. The dr is a little old fashion but that's OK with me. He still does good job.
    - Carrie S.
  • Everything went well from beginning to end.  The front office and billing staff are very nice and professional.  All charges are reviewed prior to service.  The actual procedure was quick and relatively pain free. 

    - Twilah H.
  • Dr. Keith and Dr. Wilson are very nice. They're very up to date on everything. They do very good work and they're very quick. They're super up to date. I had to wait a little while for my appointment, but it didn't really bother me. They give you the television and stuff to watch.
    - Patricia H.
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Dentists in Mission

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