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Well & Water Pump Repair reviews in Merriam

  • C
    At this moment I do not know if it is a success. I will know more as the rains come. I can address the issues that I found while dealing with the company. ..Once the contract is signed to do the work, additional work to prepare the basement for installation begin to come to light. For me it was the removal of my bathroom, addition of two electrical outlets. Added about $5,000 to final cost (done by companies I had to hire) ..Work date was about 2.5 months from signing of contract. No follow through except the week before to double check date of install. ..Initial crew showed up to do install and refused to the install because they did not have enough room to work. The Sales Rep. assured me I would not have to move all basement items out. (not true). Plus this crew stated that mud would be all over the place once they began to work..(not true). Second crew showed up for install after I removed and stored basement contents in the garage. Issues ...Crew members being asked to leave and left in order to work on in house projects in the middle of mine. ...Crew complaining about dealing with rock basement and plumbing and gas lines that were attached to wall. ...Basement floor was painted and in relatively good shape, after install it is chipped, scarred and will need to be cleaned and repainted.... and there is concrete stuck to the floor and dust on the plastic walls and odor that permeates the house of wet concrete, and plastic even a week later. ...Removed utility sink, did not reinstall and tried to leave it in the yard...and now it is broken...and I have no access to water in order to clean. Not the quality I was expecting but I want others to know what to ask about before getting involved in the basement waterproofing work done by this company. Like I said , I do not know if this waterproofing job was done correctly or will work, I only know the facts that I have listed above. (not true)
    - Cynthia S.
  • D
    The service person provide me with two options and was very courteous. ��It wasn't until after he left that I noticed he carried the dripping old sump pump up our carpeted basement stairs and through the first floor. ��(There is an external basement door 3 feet from the sump pump.) �� I ended up having to have my carpets cleaned unexpectedly. ��I gave the company feedback via email and never got a response.
    - Gina M.
  • C
    I had a new air conditioner and furnace installed last fall by AB May. The salesman I worked with was great and very knowledgeable. Install went well and there were a few issues after completion that were promptly addressed. Overall I was very happy with the experience, However, now that summer has truly hit the A/C unit is not working. It's mid June and I've been without air conditioning for over two days now and I am being told they will not know the status of the part required until Monday. It's Saturday morning. Unacceptable that this company does not keep repair parts in stock for the products they install or offer another option when one of their units goes down in the heat of summer. As it is I cannot allow my two month old to sleep in temperatures nearing 80 degrees in her room. So disappointed at this point in a purchase and service I was initially very satisfied with.
    - Kelly T.
  • A
    Very responsive. I called RotoRooter first and they couldn't come out until tomorrow, but Andy's Pipe Dream focused today on emergency calls because of all the rain. They were out within roughly an hour of my call.
    - David W.
  • A
    In early-April I called Grant Renne & Sons for an estimate to repair my sinking front steps and leaking sump pump pipe. Ross Renne came out on April 9th and listened to all my questions and looked at each problem area. Within a couple of days I received an easy-to-read estimate by email and USPS. I called with a question and Ross promptly returned my call and answered my question. In addition, Nancy was very helpful when I called another to accept the estimate and schedule the work. She gave me some good pointers and told me what she could do for me about my scheduling concerns ? getting the work done before two upcoming events at the house that would take many people up and down those steps.
    The work got scheduled within my time-frame, and it was done on May 12 and 13. The mud-jacking was done by a thorough and courteous man, Stephen, who knew what he was doing but who also was not afraid to ask me questions to make sure I was satisfied. He was easy to talk to and kept me apprised of his schedule while keeping the work going forward.
    Ross Renne returned the next day to complete the pipe repair and perform tuck pointing on the concrete work. The sump pump no longer leaks. Not only that but it runs much more quietly now because of how he installed the section of pipe! I am well-pleased with all this company's work.
    - Ben T.
  • A
    Rainbow Plumbing's representative took care of all of my problems and charged a very reasonable amount for their time and parts.  I showed the plumber each area that needed attention, explaining the problems for each.  He quietly and efficiently took care of all problems in short order while I returned to work.
    As a comparison, I had called Bob Hamilton Plumbing to come over for the same problems.  They not only did not fix any of the issues, they charged me a significant sum for a LARGE estimate (over $1100) for replacing my toilets, not repairing them as the Rainbow rep was easily able to do. Plus, Bob Hamilton was primarily interested in selling their yearly maintenance plan.
    I highly recommend Rainbow Plumbing and will certainly use them for all my plumbing needs in the future.
    - Phyllis M.
  • A
    Waylan, who is the professional plumber arrived at my home, introduced himself to my wife and provided her with his business card.  He then proceded to the basement to the assessment and repair.  He we thorough, efficient and interestingly personable.  He was just a good guy to have working in your house. 
    There were a couple occasions in which he started up the new sump and water shot all over him.  He never once uttered a profane word.  He is just an all around good guy.
    Benjamin Franklin needs to make sure they keep him.
    - Gregory A.
  • A
    They did a really good job. The team was quick and efficient. The project was reasonably priced. It only took 3 days to complete and that included full clean up as well.
    - Dan A.
  • A
    great - good job as always
    - Linda M.
  • A
    Roto Rooter did a great job as usual. They are always quick & efficient, professional and and informative.
    - Melody M.
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Well Pump Repair Services in Merriam

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