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Home Improvement reviews in Maize

  • A
    My shower drain pipe broke and leaked through the basement ceiling and into the basement. Once I realized what I was dealing with, I contacted Stover's Restoration. They were here within a hour. Their technician came in and access what was going on. The Stover's Restoration team went to work, they ran their test and made their readings. A plan was formulated and put into place. Within in 4 days the basement was dry and the humidity reading back to normal. A service technician came out once a day to check on the equipment and check the readings. Stover's Restoration worked with my insurance company and I had noting to worry about. They made a stressful situation a worry free situation. If needed again for this type of work, Stover's Restoration will be my first call.
    - Randy H.
  • A
    We had a great experience! Not only was the plumber professional but he was very honest and upfront about everything we asked him. He gave us advice on certain things that other plumbers have not. Butler Restoration will be out go to plumber from now on!
    - Micki S.
  • F

    The first day they started breaking up the concrete and shoving it and all the pieces of the pool into the pool cavity. The documents clearly stated that all debris was to be removed, not put in the pool cavity. After bringing this to their attention, they (the Owner and Project Manager) said it was fine, not a problem, and continued to push everything into the pool cavity. When the consultant learned of the situation, he made them stop work and told them that if they continued, they would not be paid.   All the debris needed to be dug up and hauled off per the instructions in the contract. They (the Owner and Project Manager) walked off the job, threatening to pull off the job completely. Several days later, they were back (after intense conversations with the consultant), dug up the debris and placed it in my yard, in front of my detached garage, destroying the yard because they had made no provisions for disposing of the debris.

    During the removal of the debris and hauling in fill dirt, they damaged my fence in several places, damaged a couple of concrete pads, the roof on the house, fascia, and guttering with their excavator and skid steer. They managed to scatter river rock all over the backyard, the side and front yard of the detached garage. After seeing the quality of their work on replacing one of the damaged concrete pads, we required a separate concrete contractor to repair the damage to the concrete section of the fence.

    Their pricing, now looking back, was high. They charged $654 to remove a Pergola from the Pool House. It was in bad shape, so at most, it would have taken them an hour to manually remove it ($654/hr.), but they used the excavator and had it down in about 5 min. Good wages for a short period of time. They charged us $654 to remove and replace a section of fence so they could get the excavator and skid steer in the back yard. They removed the fence, left it down for the entire length of the job (months) and reinstalled it when they were finished.
    The contractor we hired to clean up their mess took the fence down and put up back up each day they were on the job (three days). It took about 10 min. to take down and put it back up. Again good wages for a short period of time.

    They charged us $98/ea. for an Electrical Permit and for a Demolition Permit, which were required for the job. When the Consultant wanted copies of the permit, they (the Owner and Project Manager) argued and fought with him, saying Permits were not required. They did not intend to get permits at all.  They only pulled them after they the consultant requested to see them in order to be paid.  At that time, the job was almost complete.

    When they considered the job finished, they wanted the Final Draw Request Inspection. Neither the Consultant nor we considered the job complete.  The final grade was not correct and needed more fill dirt. They (the Owner and Project Manager) informed us the grade was OK and they REFUSED to bring in any more dirt. They also argued and yelled at the consultant, walked off the job, pulled their company sign and said they were done.

    We fired them, paid them a portion of the original bid and hired new contractors. Their price was so high that, had they completed the work as agreed upon, we would have had a bare back yard. With the money left over, we were able to hire another contractor, who corrected all the grading issues, brought in more fill dirt, laid sod in the backyard and seeded the other areas that were damaged by the equipment and over seeded other areas of the yard. Had we not had to have a Consultant, I am sure this would have ended up in court. Our Consultant was worth every penny we paid him.

    I wasted many days of vacation babysitting this company.  Many of the days they said they would be on site, they would show up around 10:30 if they showed up at all.  This job started mid-November 2015 and we fired them in the end of February 2016.  To be fair there were some weather delays as well.  Had they done the job according to the contract, it should have been completed by the end of 2015.

    They did repair what they tore up, but it usually took two, three or more tries to get it right and many phone calls, some of them heated.  They never did get the river rock cleaned up. 

    My personal recommendation is stay as far away from this company as possible, but if you do use Paramount Construction, get a consultant and have everything spelled out to the smallest detail in a signed document. As the saying goes ���Caveat Emptor���, let the Buyer Beware.

    - Ronald G.
  • A
    The contractor did a great job. The fence rail lines are clean and all the dirt from the post holes was cleaned up (as a bonus he used the dirt to backfill a low spot I needed filled). The work was completed ahead of schedule and at the agreed price. I would recommend this company. 
    - Cory T.
  • A
    Fantastic! Bryan was the service te h and explained the process as he worked. I was very impressed with his professionalism and the finished product. Will call Bybee in the spring for a few more jobs. Very pleased.
    - Jay B.
  • D
    This was a move from DC to Kansas. They bought my stuff from my house to the warehouse and then give it to the long distance guy. I had numbered over 200 boxes. So my instruction to them was to take the boxes with numbers on them. I walk around to them and told them what furniture to take. They kept complaining about the packing but a lot of the things they packed were not supposed to be packed. They took the toilet and put it on the truck and some food that was meant for donation they put on the truck. They pack all kinds of stuff that there not supposed to take. They were boxes here that they didn’t take. I designated somethings for them to pack but they didn’t pack them. They just tuck them in a corner. They had four guys who were Hispanic which one of them seems to speak and understand English. It seemed he didn’t communicate the instructions to the others clearly. I still have 15 boxed I have to ship to Kansas and stuff I have to shipped back here.
    - Cheryl A C.
  • A
    They were super quick to respond to my request and finished the work less than a week after we reached out to them. They explained everything they were doing, gave maintenance tips, and were super fast.
    - Nicole C.
  • F
    This project was a big disaster from the beginning!! First they quoted 10 days to 2 weeks to get this project complete. It took 7 weeks for them to get it finished. They often showed up late or not at all!! They would often schedule someone to be there at 9 am and they would not show up until 10:30 or 11. Sometimes they would schedule the workers to be there at 11 and they would show up at 8:30. You never knew when they were going to be there! There are two separate occasions that I can prove with text messages that they were scheduled to show up and they never did!! I called them when they were 3 hours late and they said one time that " I didn't know he was suppose to be there today" and the other occasion was the carpet guys were suppose to be their on my sons birthday at 2 pm!! I texted Cory at 5:30 and Cory said "oh they didn't call you?? They are not going to be there until tomorrow at 2 pm" so we have wasted so much time on their scheduling issues. Second, they brought out the excavator to dig the hole for the window. Maybe 2 hours into the dig they come tell us that they blew out the hydraulic line so they had to go get parts for the machine. Well okay I understand things happen, no problem!! After they had left I go out to look at it and move some dirt around and I start smelling hydraulic fluid!! So I start digging a little deeper and found all of the hydraulic fluid still in the yard buried under the rest if the dirt from the hole!! They didn't even bother cleaning it up at all?? They just thought it would go away!! I had to spend 5 hours digging it out and disposing if it!! I asked Cory about it and he said "well I don't know why they wouldn't clean it up but we will pay you for your time!!" They never did!! Of coarse!! That is the first problem with the quality if work but not the last. Next problem, they put the window well in the hole and bolt it to the foundation!! Well they forgot to put sealant around the bolt hole so when we got 7 inches of rain water just floods the room!! Their was mold growing and major sheet rock damage! I email Cory about this on Saturday and no response!! Previously he responds within a matter of hours!! So I send a second one on Monday. No response, I send a third one on Wednesday and no response. So I called the office and they said he's in western Kansas so he will have to get back with you tomorrow!! Obviously their wasn't a rush with them!! He calls the next day and says he got all my emails Wednesday?? He has never had a problem with his email before, and I think western Kansas still gets the internet!! Anyway they are blaming the flooded basement on our sprinkler system coming on twice a day for 10 minutes?? This is interesting because for 3 years now the sprinklers have been doing this and we have never had water in the basement before they came out and did this work. To fix the issue they ripped out al the sheet rock that was damaged and used a $10 roll of sealant and sealed around the bolt hole!! Why didn't they do this the first time?? When they were ripping out the sheet rock do you think they covered anything in the room?? No!! They flung sheet rock dust, mold and other things all over the bed, dressers, stuffed animals, etc. why would you not cover things up before you did that?? He just said "sorry I should have covered it up before I did that!!" So we got to spend hours cleaning all that stuff up!! Poor quality if work for sure!! Next the cover for the window well!! When they installed it the first time, yes it took them twice, they left a two inch gap from the top of the window well and the cover!! This looked really bad and let water into the window well!! Also with the window well cover they left a 2-3 inch gap between the cover and the house wall, so water would hit the wall and run down into the window well and window. This is very poor quality work. To fix it, they came out and lowered it to the top of the window well and put some flashing on top of the 3 inch gap above the cover! Why would they not do this I'm the first place! Why would we have to say something to get them to do it right?? I asked Cory about this and he says " we must have just missed it." Again this is the quality of work I have to pay for?? Next in the poor quality of work is the bedroom closet doors. They brought out the new closet doors that have been stained to match the rest if the basement, hung them up and went on to the next project!! Well we go down after they leave and see a hand print in the stain of the closet door!! Right on the front edge covered in clear coat so it was a finished door! This is very poor quality workmanship!! Cory came out and took the doors to have them replaced!! Again he "didn't know why they didn't catch that??" Finally is the ceiling guy spraying the textured ceiling. He comes and spays the ceiling in the new bedroom and bathroom downstairs with a medium sized grain. The previous texture was a large grain. The next day in the bathroom, it kind of smelled funny so we turn on the vent fan and it doesn't turn on?? It worked the day before they came out?? So we start looking at the fan and it has medium grain texture all over it!! He didn't cover the fan up before he sprayed it!! I had to replace it so I ask Cory about it and he says "I'm sorry about that!! How much did it cost and I will get you your money back for that?" Well we didn't see any money!! So I asked Cory about it and he said "my guy says he covered that fan up." But earlier in the week he sent Freddy out to clean up the vent fan." So he knows he didn't cover it up!! I didn't take a picture of it so I can't prove it but it worked the day before he got here and didn't after he sprayed the ceiling!! It was only $45 so I'm not concerned about the money it's about the quality of work we received!! Very poor!! So to sum up my experience with this company would have to be a very bad experience!! They don't care about your time or your belongings!! Cory quoted 10 days to 2 weeks to get his project done and it took from July 7 until August 29 to get it done!! I paid all the money before we discovered the leak so we paid for it all!! I feel we deserve a refund of some money so YES I have written the BBB in hopes they can help me with this company's poor quality of work!! I feel all customers should know how they are and the quality of work they have done!! I asked them about my issues that they have caused with their poor quality and forgetfulness and they sent me an email saying that they feel they have done everything they need to do to resolve our issues!! Well I think not!! I work hard for my money and should not have to pay for this poor quality work!! They should have to pay for my time I had to spend fixing their issues with quality and scheduling!! I don't understand how they could have a good rating with Angie's list!! This is unacceptable!! I would find someone else even if it cost more!!
    - Daric K.
  • A
    George was prompt and took care to explain the process of washing my windows with distilled water that leaves the glass spotless.  The windows look fantastic.
    He did forget to move the patio furniture back into place by the windows but otherwise everything was great!!
    - Kay G.
  • A
    Excellent service - showed up exactley on time for the free estimate. Performed the work great and it was even better with the Angies list discount/coupon. If I ever need this type of service again they are who I will call!!
    - William L.
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Home Improvement Services in Maize

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