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Fireplace Repair reviews in Lenexa

  • A
    Extremely well. Employee came out, was on time, ver neat, made sure there were no leaks, readjusted the gas logs, did some minor touch up work like repaining the inside of the fireplace. I was very pleased.
    - Michael B.
  • A
    They arrived promptly and did not charge me at all. Which was AWESOME! They also counseled me on a flue system replacement and the cost...but and this is important, they did not try a pressure sale or anything. They were just being helpful. The amazing thing is they are in Belton and I am over in Lenexa, yet they came same day, were on time and so very helpful. They are now my go to chimney service.
    - susan b.
  • A
    Our chimney sweep told us our chimney was badly in need of repair and it had to be done before the cold weather set in. Paul was prompt in returning my call and came out the next day to estimate the work. We had 8 rows of bricks replaced at the top of the chimney and the mortar cap replaced. He also regrouted the firebox inside the fireplace. All the work was done promptly and it looks fantastic. Added bonus: Near the end of the job, Paul noticed a few more bricks that needed replacing on the chimney and replaced those at no extra cost (because he hadn't noticed them when he made the initial estimate). He was pleasant and easy to work with. I will definitely call him again.
    - Claire C.
  • A
    AMAZING!! I was so pleased with this company. From start to finish they have been courteous, understanding, and professional! It began when I called to schedule the appointment. I spoke with Scarlette. She was so nice and well informed! After scheduling the appointment she told me that I would get a follow up call from the technician before they would be heading over. A lot of places say that, but don't follow through. Not Flue's Brothers, they follow through! I got a call from Kaleb and an approximate time. He was there in that time! I also got a text and email, VERY thorough! It didn't stop there! He was very thorough in explaining where he would start his inspection and where he would end. After completing the work he went through his report with me as well as recommendations!! I would recommend Flue's Brothers to anyone without batting an eye!! Great company with great people!!
    - Cori O.
  • A
    Seth was excellent! He arrived on time and provided a very thorough examination of both chimneys. He was incredibly knowledgeable and gave me a great recommendation for someone to repair our mortar cap and seal our chimney. I will definitely be reaching out to Seth again in the future!
    - Nell C.
  • A
    The entire process from initial consultation to follow up went perfect.  Terry came out to look at the jobs and not only provided a detail estimate but also helped make some suggestions on doing some things above and beyond the original builder had done.  He was very knowledgable, friendly and answered all the questions we had.  
    Once we decided on moving forward he recommend some tile shops and sales people to help us in the selection and stay engaged thru that entire process, revisiting us once to go thru the details of the tile selection and installation process.
    Terry's crew did an amazing job on the complex installation that required a lot of custom cuts of tile.  The fireplace and entry way looks great, much much better job than the original.  Additionally every day the work area was spotless as the cleanup they did was unbelievable.
    Terry will definitely be my first call the next time I or a friend need tile work done.
    - Edward G.
  • A
    It was fine.  He came out that day and he did a good job so it was fine.  I have nothing really that I disliked about the service.  He came right over.  It was my mother who bought the big deal, he was actually at her house and she sent him to walk over to my house.  I think it was just the $123 big deal.   

    Everything was fine.
    - Danielle P.
  • C
    It was mediocre because when I signed up for the deal, it didn't say that the fireplace had to have a gas log in it. I was having it looked at before I got gas put in to make sure it was okay. He wouldn't even touch it because he said he couldn't turn the gas on to see how it was going to work. That's not what I understood the deal to be, but then he went downstairs and he looked at the furnace. I was disappointed because I thought it was going to be a tune up and everything, but all he did was look at it and set something up inside of it to see if it was cracked or not. He didn't clean it, he didn't pull the filters out to clean them, and that was what I understood part of the tune up would be. I was disappointed on that and I ended actually having to replace the furnace right after Thanksgiving. I had to turn it into my home warranty. I actually had to replace the whole thing. I am just never going to use them again. I had them out another time and it was supposed to be $39 that I bought through Angie's List. They said that they would do any other toilets in the house for the same price and when I asked them to check the one in the basement because I saw one that was rocking a little bit and he wouldn't even touch it. He told me to call the contractor who had worked on the tile on the floor and have them come back and look at it. I thought it was just a matter of tightening the bolts or something, but he wouldn't even touch it, and that was disappointing. He looked at my toilet in the master bedroom and told me that just one part was broken and it would be cheaper to buy a new toilet than it would be to rebuild it, which I thought was kind of silly because I just thought the one part was broken. He ended up talking me into a new toilet which ended up being $359. My $39 deal turned up to be a little more than I anticipated because they charged me then for the next visit and for the installation of the new toilet. I was a little silly to let him talk me into that, but I didn't want to have to pay another plumbing fee to have another plumber come out and look at it. I have a new toilet now and he told me that there were 3 tiers and he sold me the bottom tier and when he went to get it, they were out of that one and they were out of the medium one so I actually got the top of the line for the price of a lower toilet, but how will I know because I am not a plumber. It's working fine so that's the main thing, I guess. It just seems that every time I have somebody out, it turns out to be more money than what the Big Deal is. With regards to their responsiveness, they responded pretty quickly.
    - Mary C R.
  • A
    They have a great attitude. Their professionalism and commitment is outstanding. They left the area very much cleaner than we thought they could. They even cleaned up inside the chimney. They did a classy job with professionalism. They always arrive on time.
    - William S.
  • A
    I have used Seth for years. As always, he promptly called me back even though I know he was super busy. He had a few open times immediately but those did not work for me so we scheduled a date and time far enough out to work for both of us. He showed up right on time. Seth is very fastidious and clean in his approach when you think about what a messy job a chimney would be. He inspects the firebox, the cap, the flue and everything else it takes to make a safe functioning fireplace work properly. Over the years he has advised me on the best types of wood to burn, how to store the wood. Though he has been at this a long time, he has not lost his enthusiasm for what he does. I would not call anyone else and would recommend him in a heartbeat.
    - Jim D.
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Fireplace Contractors in Lenexa

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