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Auto Service reviews in Lenexa

  • A
    Auto Shipper's Express Inc
    Due to my wife's recent illness, she could not travel by car and we needed to fly back to San Diego from Kansas City. I had never transported a car on a hauler before. Used Angie's List (AL) to select several providers and then got quotes from them via AL website. Chose Auto Shipper's Express (ASE) based on quote and initial information provided. I needed to have the vehicle picked up a few days before I flew to SD, which not all providers could do. Mike from ASE explained to me how the auto shipping business worked and how ASE could meet my need for short notice of pickup and delivery within a week or less to SD. ASE served as the broker and OSSO was the car hauler company. Overall the process worked as he described to me. The truck driver was on time and very thorough in his inspection of the car and completing the bill of lading. I had never seen a car loaded and secured to a hauler trailer before and the process was interesting and well done by the driver. That truck went to Los Angeles and then my car was loaded onto another hauler by the same company for the San Diego leg of the trip. Upon arrival in San Diego the car was in good shape, same mileage and no new scratches, just needed as car wash. The personal items that were shipped inside the car were all intact.
    - Kim M.
  • A
    Auto Shipper's Express Inc
    I purchased a car from out of state and needed it shipped. After submitting a request for numerous quotes I was bombarded with emails, calls, and texts from these companies. Then I decided to do some research on how the auto transport industry works and learned that they are brokers that work on your behalf on securing a driver. Reading through the negative reviews I realized that there are a lot of instances that can go wrong such as surprise fees, up charges, and unpredictable delivery/pickup times. I found Auto Shippers Express through Angie's List and saw that they did not have any negative reviews. I called and talked with Mike Price. He was very transparent and honest with the complete process and provided me a quote. He was able to secure a driver for me in just a few days. During the entire process, he would call and keep me up to date. The car was delivered ahead of schedule. I am very pleased with this company and would highly recommend them!
    - Eric L.
  • A
    Christian Brothers Automotive
    I was happy with the work all the way across. I thought I was treated very fair and they're knowledgeable. They took me out there showed me what they were doing and why something needed to be replaced. I was very happy with the whole thing.
    - BILL P.
  • B
    I have used NTB. If you stay, they do it fast. They just are not very far from us; location convenience. They're nice and I know most the guys that work there; not the guys that do most of the actual work, but the guys you talk to when you get there. They recognize us when we come in and they know our name, and I like that part. They don't vacuum it out, but they don't leave it dirty either. They don't leave a mess in the car. I feel like because I'm usually the one taking the car in and talking to them, I have more of a personal relationship with them and that makes it so I trust them better. My husband just doesn't trust any of them, which is not a bad way to go - not any car place.
    - Kathy B.
  • A
    They are fantastic. Once reason we don't take our Toyota there is because of warranties of the Toyota's. We keep the work at the dealership, and they will keep warranty on it, other than that they would do everything that runs.
    - Katrina A.
  • B
    I had bought the car in August so they gave me a free oil change.  My first one was a free oil change.  I would probably just say I had to wait a long time because basically, I think they forgot me.  Their waiting area is fine. 
    - Jeanne H.
  • B
    They do really well. We don't have any car problems. The only reason we use Valvoline is because we took our daughters car to a service station near us and had the oil changed, and they didn't put any oil back in it. She glued the engine on the way home and then they wouldn't take responsibility for it. With Valvoline you can sit there and watch them put the oil in the car. It was such a horrible experience. Their insurance wouldn't cover it and they wouldn't talk about it. All we got was that they would take us to court. Even going through the state insurance commissioner was worthless. We had a state insurance commissioner that was getting money from insurance companies for her campaign at the time. From then on we started going someplace where we could watch them put oil in the car. At least it was one of the kids' car and we hadn't spent a lot of money on it, but to her it was really valuable. I don't have real high expectations when I get my oil changed. I just want to see them put the oil in it. It seemed like they had all kinds of stuff that they wanted to do to my car that I don't really know if it was necessary or not. They were nice enough. We got in and out real quick, and that was good. I would say they were average price. You drive up and wait in line so I always try to hit when there's nobody there.
    - Donna M.
  • A
    MacArthur 66 Auto Repair Service
    It was very reasonable. They let me know about what they had found. When they would be getting the parts in and when the car would be ready. I plan on having them fix any other problems while she is away at college, without reservation.
    - Janene B.
  • A
    NTB - National Tire & Battery
    We've been going to them for years. We do like them. We go to this one, but there is one closer to us. We get good service from this one and we like the manager. It's almost like he owns our car. They do a good job and they do it quickly. We just like them, their personality, the manager, we always get good service. They're nice people and if we have a concern, they take special time to really check it out well for us. Whenever we are going on a trip for any distance, they check our car very thoroughly for us. We've never had a bad experience with anyone of them there.
    - Jeannine B.
  • A
    Hendrick Lexus Kansas City
    They are excellent. They are professional, fair pricing, concerned about your ongoing relationship and your account with them and they were very educational. She set up a time for coming out but she spent two hours with me on my new car. Again, she put her personal phone number into my car so that if I can't figure something that I would call.
    - Genelle P.
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Auto Services in Lenexa

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