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Home Builder reviews in Leawood

  • A
    I could not be more happy with how this project was performed and how well it came out.  Skip his guys are extremely easy to deal with.  They do excellent work.  This was a fairly major renovation that changed the whole roof line on the back of our house.  The finished product is beautiful and it has really changed how I feel about the entire house.
    - Chris N.
  • F
    Custom Basements LLC
    Their quality of work is terrible. They have no respect for people's property. They did not clean up their mess for weeks.  He does not know how to trim. The plumbing was run incorrectly. The tile work is acceptable, however when the thresholds meets two doors they did not run the concrete board or under the marble tile for about two inches. There is no support under the edge of the concrete and the threshold. He does not return calls. I had to call the electrical contractor who referred him. The electrical contractor called me the next day, and said he was texting the tile man. Never heard from Nate Zehr or the tile. I would not use him in the future or recommend him to anyone.  I informed them we would be remodeling the basement so the plumbing needs to be rerouted and not put under the joist. When I went to look, it had been ran under the joist. He informed me that it would cost more, I said no this was his responsibility because it was his mistake. Photos were taken of the imperfections of this project and also the mess.

    I just realized that thinset was poured in the grass and they also left truck tracks from driving into my yard. I hope no one uses this provider.

    Now it has been noted that the pocket doors before being installed should have been primed and painted. They will not close. To correct the issues, the doors will need to be removed and started over. The new sheet rock will also need to be torn out and the wrong kind of studs were used.

    Hopefully Angie's List will contact this company and have him rectify it otherwise it will involve a lawsuit against him.

    Update: 2/24/16 She said they were given the opportunity to fix this and the never responded.  They are owing money because she overpaid.  They were given money and was told it was not enough to get the problem corrected.  TMurray
    - Diane K.
  • D
    This work was ordered due to a catastrophic loss that occurred in August 2011; a supply line on a toilet on the second story failed while we were at work sending about 6,000 gallons of water through the structure. The damage was bad enough that we had to move out of the home during the repairs.
    Initially we met with Duane and Keith from the Lenexa, KS Haren-Laughlin office and were assured that HL (Haren-Laughlin) could easily handle the job. During this meeting I emphasized that I was extremely picky about the quality of work to be performed - - and that I would visit the job site daily to inspect the work and review progress.
    The company was very slow to actually begin the work (the house sat vacant for at least two weeks after Service Master, a different company), completed the drying of the premises.
    The quality of the work was quite variable - - HL uses a variety of subcontractors to complete various phases of the work. The sheet rock work was generally OK, with the exception of a very large gap left around a light switch in the entry hall. The carpentry and wood work were fair - - whoever was doing it really struggled to get the wood stained and matched consistently, and left a few nails and pockmarks behind that had to be corrected. HL argued with us quite forcefully about the staining of the woodwork, stating that the color variations were "natural" and not possible for them to correct, but they would try. They did eventually correct this.
    The contractor used a peel-and-stick flooring tile in the finished basement (we chose the style and asked beforehand if it was a suitable material for use on a concrete floor, HL did not advise against it). The flooring did not stick at all to the concrete surface and peeled in many areas as soon as it had been applied; HL claimed that a proper sealant was applied to the floor beforehand, and said that they flooring sub-contractor would come back to try to fix it in a few days. They did have the flooring subcontractor back out, and were unable to correct the peeling, so I asked them to remove all material used for the basement floor and credit my account, which they did - - but only after I escalated the issue to higher-level management.
    HL did not listen to us well during the work. As an example, the sheetrock was stripped from the stairway newel post on the first story. The newel post was very loose, so I noted to Keith several times that this would be a great time to reinforce it while the structure was open. Nothing was attempted to fix the newel post until the sheetrock had been replaced - - and then it was too late to do a correct repair. They did improve it, but it required more labor than would have been necessary had it been completed at the right time.
    HL used a combination of subcontractors (and cleaners such as Rhyno Wrecking) and obviously untrained, minimum-wage labor to complete a great deal of the finish work, which turned out to be very substandard. For example, A/C vent covers were installed in the basement with the retaining screws protruding more than 1/2" from the covers at odd angles - - very strange. One of the subcontractors decided to use our kitchen sink to clean blinds and dropped screws down the disposal, which wrecked it when we turned it on. (HL replaced the kitchen disposal, but only when we again escalated the issue.)
    As this job progressed it became very evident that Keith was very new to project management. He struggled with scheduling work on time, interfacing with contractors, and managing the customer relationship. Near the end of the work we could tell that he was just overwhelmed and way out of his element, especially when it came to professionalism in his e-mail communications with us, where he eventually got quite argumentative and rude.
    In summary, this was a fairly complicated job with a lot of details. HL got some of the big items OK (such as sheetrock), but really did poorly when it came to getting the work completed on time (they ran about a month late) and in a quality manner. I easily spent more than 100 hours over the next six months cleaning up the work - - knowing that it was easier for me to do this than argue with them further, or worse, have one of their untrained folks come back and actually try to work on anything in our home.

    - Tom W.
  • A
    Allure Luxury Homes and Remodeling
    We had an excellent experience from start to finish. Allure Luxury Homes was able to make recommendations for best use of the space at the best price. They turned a basement we dreaded using into one that we look forward to spending time in.
    We felt comfortable with Allure's process. The initial meeting to discuss goals and budget, plus drawings and a thorough scope of work helped solidify our decision. We were provided a construction schedule and updates by emails, texts and voicemails.They were also great about supplying references and provided us a list of their subcontractors and contact information.
    We did get several bids but felt like Allure's years of experience plus excellent referrals justified their estimate.
    We were so pleased with the results that we have requested bids to update our kitchen and powder room. We look forward to working with Allure Luxury Homes in the future!
    Allure Luxury Homes, LLC

    - Doug R.
  • D
    KCMS Contracting

    While price, promises and progress were all fine in the beginning, add-on costs were being added to the bill without merit, outright lies were told, the subcontractors had no respect for my property (left beer bottles in the yard and floor joists), warranty issues were not addressed in a timely manner (or at all).  The owner stalled or would not return calls, and after a year tried to indicate that issues were out of warranty even though the items in question were brought up several times within the warranty period.  Pressured me constantly for additional payments (subs were not being paid).  Do NOT select a contractor solely on price.

    The company has changed legal names a few times, and has moved to different locations so it was nearly impossible to sue or collect on a judgement.
    I recommend you run as far and fast away from this company.
    - Brian S.
  • A
    Paul Varns Construction
    The job was completed about 3 weeks ago and we have some touch up work to be done. They built a complete new home for us which is may be a 2200 square foot house. Paul is by far the best builder I have ever come across. He expects a lot from his workers and when he builds something, he builds it to high standards of what he would want for himself. He is very particular about everything that he does. If it doesn?t look right then he will redo it repeatedly until it looks right. He does that not because you have asked him, but just because he thinks it needs to be done. He is very meticulous and good at what he does. You definitely will get quality out of his work. I hope people go to him if they want any construction work to be done, as he is an hour away. He is wonderful. If we need him, then we can still call him and have him go meet somebody. He is very nice and good. He is a very honest man. I will hire him again in the future, if required.
    - Jackie C.
  • A
    Lighthouse Renovation & Repair
    It went great. They were right on time, communicated well, great cleanup and gave us great pricing to do extra work the popped up last minute.
    - Jeffrey K.
  • D
    Never heard from Chad or Cand M again.
    - Patricia M.
  • A
    Allure Luxury Homes and Remodeling
    They were enthusiastic and creative and creative and always did what they said they were going to do. some times lagged between stages of project.
    - Lisa H.
  • A
    - DONNA T.
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Home Builders in Leawood

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