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Auto Repair reviews in Leavenworth

  • A
    Dasher Garage & Tire
    They called back and told me my new battery tested bad and they helped me get it replaced by the third party vendor. They also diagnosed and fixed a long standing problem and covered it with a warranty. My peace of mind followed.
    - Anita M.
  • A
    Dasher Garage & Tire
    We've used them over the last six or seven years consistently. They clearly explain everything that is wrong with the vehicle and they actually show you and explain. They're very prompt in their work and are very thorough.
    - Brian L.
  • F
    TOW RIFIX

    I'm disabled, and rarely leave the house. But I have two vans and two pickups in case I need them.

    One of them, 1987 Dodge quit on me as I was going to the store. I called Towriffic Repair LLC to get the truck moved off the road. Since they had a repair shop there, I let them fix the truck.

    I told them I didn't drive much and it has been a long time since anything had been done to it. If it was going to be in the shop anyway why not get some other things fixed too. I had had three surgeries in six months, and it was going to take a long time to recover. There was no rush to get it done.

    I did get it back in a timely manner, and brought it home and parked it.

    A few months latter I needed to move it, and it wouldn't start.

    I called the company to let them know, and they said they would take care of it. Again I said it would take some time to get it in, and there was no rush.

    It was the first week in June before I was strong enough to drive the truck. It was then I found out what they had done.

     

    I told them about the ignition switch, located on the floorboard. It is activated by a metal rod running along the outside of the steering column when you turn the key.

     

     

    The rod would pop out of the switch, and the motor would not start.

    The shop did nothing about the problem, and charged me $100.70 to replace a perfectly good lock cylinder.

    I want a refund of $100.70, and my old lock put back in. Now I have different keys for the door and the ignition. I want it back the way it was.

    When they took off the steering wheel to replace the lock, it was nor put back on properly. I would like that repaired.

     

    I ask them to fix the power windows. They were slow and the passenger side would stop sometimes half way up.

    This too was ignored. Instead they got into the fuse panel and removing parts of it and installing a fusible link that was not needed. $90.55

    I want that refunded and the fuse panel repaired. The windows were slow, but they worked.

     

    A panel under the steering column was removed. This panel holds the fuse box in place. I found it in the glove box, and the fuse box wire tied up under the dash. I want that fixed. And the panel replaced.

    The truck has been driven 21 miles since they worked on it.




    As we talked about on the phone, I do not trust the same person who did the work, to fix the work he messes up.



    So, please send me a refund for the work that there was no reason to do. Then when I get the key and fuse box fixed, I will send you a bill. I do not trust the work to be done right, and am afraid of other charges.





    - jim l.
  • C
    SPEEDWAY DODGE
    The Service people were indifferent to me being there.  They didn't engage with me in any way other than to take the keys to the car.  When I got the car back, I noticed someone had gone through my center console and rummaged through all of my things there, and they threw everything I had in the back around (I keep the seats down).  When I asked about the check engine light, they said it would cost $65 just to tell me what it was for.  Advanced Auto has done this for me several times for free.  I did not feel like they valued me as a customer and did not appreciate my belongings being thrown around and rummaged through.  If they needed to move things in order to complete the recall work, I wish they would have told me after I got the keys back.
    - Anita M.
  • A
    Dasher Garage & Tire
    They've done quite a bit of work for us. We've been using them for 7 years. They're very good and we felt that they're reliable. They don't over charge. I'm mostly happy but sometimes they don't call you back. You have to wait around but they're good guys.
    - Esther M.
  • D
    Advanced Auto & Truck Repair
    I had dropped off my vehicle early in the day and was told that I would have it back by the end of the day. It was nearly the end of the day when I called back to find out how much longer it would take. They told me that it would be ready by end of day, and that they would leave the keys in the vehicle for me (since I had already prepaid). I was able to pick up my vehicle shortly after they closed and found that my battery was completely dead. The owner told me this was probably due to the fact that they left the battery on to turn the steering wheel and probably drained it. Luckily I was able to jump start it with my wife's vehicle, only to find that there were grease stains throughout the interior of my vehicle. I contacted the owner the following day who said he would clean it if I could bring it back in. Given my prior experience I chose to have my car detailed rather than risk further damage. Shortly after I had my oil changed where it was noted that both cv boots were damaged. Since I have had my vehicle serviced every 5K I found it odd that out of nowhere my cv boots were leaking, on both sides, following service to both sides. Well the joints started clicking and I decided to replace them. During the replacement I found the cv boots nearly sheared in half, which I felt was odd. Then came the extremely frustrating part. My axle nut was welded onto my half-shaft. There was no service to my vehicle since the bearing replacement so no other person to blame. I had to grind off the axle nut in order to complete the job, and needless to say I was more than angry at this point.
    - Chris O.
  • A
    Advanced Auto & Truck Repair
    We were having trouble shifting from park on our vehicle. I contacted Rick at Advanced Automotive and discussed the problem. He told me what he thought the issue was. The part was $25.00 and he replaced it for a minimal fee.
    - William N.
  • A
    Dasher Garage & Tire
    We have had fabulous experience with them. My husband does the car stuff and he is always satisfied with the price, availability and the honesty of the gentleman. They are honest and will tell you right up what needs to be done. They give you options on what you need to do. They are very trustworthy.
    - Regina S H I.
  • A
    CYCLONE'S GARAGE
    They're always been a good mechanic agent. The guy's very honest and open and he's tells me exactly what's wrong with the issue. He doesn't charge more than 15 to 20 dollars per hour and they try to take you for a ride. We continue to go to them and I would recommend them to over anybody. It's a lot cheaper than any other.When you're talking about professionalism, you're talking about respect so I'm telling you the truth that they're doing their best.
    - Robin W.
  • A
    Burnett Automotive #8
    The station examined the car and determined that the problem was the battery. It was good, but not completely charged. My son was told that if he could continue waiting, they would fully charge the battery. When all was said and done, my son was not billed. We were both impressed and thankful. The station did NOT take advantage of him. He was NOT told to come back when it was more convenient for the station. The station's diagnosis was correct, he has NOT had any other problems with the car. He will use them again.
    - Cheri W.
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Auto Repair Shops in Leavenworth

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