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Optometrists to Avoid

14

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16

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Over 123 reviews for
Lawrence Optometrists from people just like you.

F
"I was in and out of the office within 20 minutes. I completed the initial paperwork and waited just a few minutes to see the doctor. I explained to him that my" last two pairs of glasses were progressive lenses and that I did not adjust to them and wanted glasses with physical lines. I felt I needed traditional multi-focal lenses. At no time did he ask what I do for a living or how I used the readers that I had with me. I was using over the counter readers to read and use the computer, since I was unable to adjust to the previous progressive glasses. He completed the exam and I chose a pair of frames. The prescription was made for bifocals, so I thought that maybe the previous two exams (glasses) were wrong and since I was getting along with the readers, I didn't question his prescription. When I picked up the glasses, they were adjusted and I asked how I was to see the computer. I was told I should be able to see the screen using the top portion of the lenses. I was able to see distance through the top and read small print using the bottom portion, but when I tried to view the computer screen, I was unable to see it properly. I had to continually switch between the old readers and the new bifocals which was causing eye strain and headaches. I called and let them know I was having problems with the glasses. They said they would resubmit to the insurance company and call me back. The insurance company denied making new lenses and the office stated that since I did not tell them I needed trifocals, this was my problem. I feel that letting the doctor know that I previously had progressive lenses and I wanted traditional multi-focal lenses he would know, or at least inquire about my needs. I was told this was my fault and if I wanted trifocals, I would have to pay for new lenses. Since the bifocals were not going to work, I paid to have proper lenses made. I can see with no problem with the trifocal lenses. It seems to me that since he is the "expert", he should have either asked more questions to determine my needs or at least inquired as to why I had progressive lenses in the past. Since I am not the "expert" in the eye care field, I felt that I could trust his findings during my exam. If he had done his job properly, my insurance would have covered the proper lenses, but since they had just paid for bifocals, they would not pay for another pair of lenses to be made unless the entire transaction was reversed and started over. The office staff was not willing to do this. While I now have glasses that allow me to see properly, I do not feel that I should have had to pay for the trifocal lenses. This was the doctor's error. If he had done his job, I would have had the proper lenses the first time.

-Jodi D.

A
"Explained the situation to the doctor (that I had laser surgery) and needed her to complete MD MVA form. She was more than helpful, very efficient. The staff was" excellent in scheduling the appointment, calling my insurance to determine what/how much was covered for services/eye glasses, and went the extra mile to help me choose glasses to my preference. They did not waste my time.

-Jeanette H.

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Local Articles in Lawrence

Optometry

Optometry relates to eye and vision defects. You should receive regular eye exams from a licensed eye doctor so he or she can treat problems quickly.

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Eye Care - Optometry

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Eye Care - Optometry

Electronic devices such as smartphones, tablets and even high-tech watches can take a toll on your eyes.

Optometrist vs. opthamologist? Know the difference between these two professionals and choose the best professional when it comes to eye care.
Eye Care - LASIK, Eye Care - Ophthalmology, Eye Care - Optometry

Optometrist vs. ophthalmologist? Know the difference between these two medical professionals and choose the best professional when it comes to eye care.

doctor conducting eye exam
Eye Care - Optometry

Cost for eye exams vary, depending on everything from who performs the exam to where it takes place.

Angie's Answers

?
Absolutely you have rights to your own medical records. You may have to put it in writing and go through the offices records department. Call and ask to speak with the records department and ask their protocol.
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Hi,

This is Kyle K from Member Care. I'm happy to help!

I apologize, but eyeglasses fall under our Eye Care - Optometry which is included in the Health list. Currently, you're enrolled in our Basic membership which only includes access to our Home list.
 
If you'd like to upgrade your membership to the Plus or Premium plan, we'll be happy to assist you with this search. If interested, give us a call at 1.888.944.5478 and we'll take care of this adjustment. Again, I do apologize for any misunderstanding.
?
Hi,

This is Kyle K from Member Care. I'm happy to help!

I apologize, but optometrists fall under our Eye Care category which is included in the Health list. Currently, you're enrolled in our Basic membership which only includes access to our Home list.

If you'd like to upgrade your membership to the Plus or Premium plan, we'll be happy to assist you with this search. If interested, give us a call at 1.888.944.5478 and we'll take care of this adjustment. Again, I do apologize for any misunderstanding.
?
Hello Gary,

This is Sarah B. in Member Care. I'm happy to help!

We would be happy to take your feedback for Dr. Les Grosinger! I've sent an email to you with the review form and additional directions.

Thank you again, Gary! Don't hesitate to reach out to us with any additional questions or concerns. We're happy to help!
?

Hi this is Garrett K., community moderator with Angie's List. We have recently written a guide covering this topic. You can view that guide by following this link. If you need help finding a provider, give us a call at 1-888-944-5478. Thanks!

?
Hi Marlene,
 
This is Sarah B. in Member Care. I'm happy to help!
 
I apologize, but Ophthalmologists fall under our Eye Care - Ophthalmology category which is included in the Health list. Currently, you're enrolled in our Basic membership which only includes access to our Home list. 
 
If you'd like to upgrade your membership to the Plus or Premium plan, we'll be happy to assist you with this search. If interested, give us a call at 1.888.944.5478 and we'll take care of this adjustment. Again, I do apologize for any misunderstanding. 
 
If you would like to see more search results in the Classic List for your area in this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Marlene!

Optometry reviews in Lawrence

A

Rating
I would highly recommend this office because every employee I encountered was very professional and even more than that, very caring people. No matter what the need, they tried to accommodate. I have very small eyes, and had tried another Dr. for contact lens, but just gave up. Then someone told me about Dr.
Lawrence Optometrists Provider Name Locked
, so I tried him. After 4 different types of contact lens and numerous trips to his office, Dr.
Lawrence Optometrists Provider Name Locked
was successful in finding a pair that I could tolerate. I am so thankful for his patience, persistence, and knowledge because I love my contacts! As a matter of fact, it is time to go back and have an eye exam and I look forward to seeing Dr.
Lawrence Optometrists Provider Name Locked
and his staff again!
- Gloria M.
A

Rating
we've used this provider for over 10 years and are extremely satisfied. The staff is fantastic, the doctor is very professional and we could not be happier with the service they have provided to our family.
- jaime B.
A

Rating
Superb experience. Very pleasant and welcoming office environment. Not rushed. The doctor took plenty of time to explain everything clearly. Excellent office staff--helpful and friendly. The exam was thorough. I was very pleased with my new prescription for eyeglasses. I got one new pair of eyeglasses there as well as a couple additional sets of new lenses for glasses I already owned. They notified me promptly when everything arrived. Truly the best optometry practice I have ever visited. I plan to go there every year from now on. Really nice, competent, and dedicated people to work with.
- Mitzi L C.
A

Rating
I went in for a new prescription for reading and everyday progressive lenses. I was able to get an appointment the same day. The exam was thorough and she took her time during the exam and with me to be sure I got the best results.
I was impressed and would recommend her to others.
- Pamela P.
D

Rating
We won't be going back - I have been to him for probably 6-7 years. I've seen this particular doctor (who I think owns the practice), I think 3 times. The other optometrist has left, I liked him a lot better. I can't say anything good, and neither can my husband (who I persuaded to go with me).

My husband even made a call to our insurance company to complain about how bad they were. He used to work in insurance, and they repeatedly told us things weren't covered, and I'm positive they are.

We spend more time as repeat patients filling out forms and signing things than we did actually having our eye exams. We both have good eyesight, but we're wondering if we really got a decent eye exam, so I'm contemplating paying out of pocket to go somewhere else. It was very clear that once he realized we didn't want to buy prescription 1.5 reading glasses and instead get them from the drug store, it was like he wouldn't give me the time of day.

It seemed like he was just out to sell his product, and once he saw we were educated and questioned him, he had no use for us, which is fine. Very dissatisfied.
- Beth E.
A

Rating
Dr.
Lawrence Optometrists Provider Name Locked
was very helpful when I had an unusual eye problem arise. They squeezed me into a busy schedule for the problem. She sent me for the proper tests, told me what to expect, gave me referrals to other doctors. The staff is friendly and the exams are thorough and I couldn't be more satisfied with the care received from Dr.
Lawrence Optometrists Provider Name Locked
.
- Jo Ann R.
C

Rating
I went to him because he was close. I got glasses and contacts. I wanted an adjustment in my glasses and them my lens got crack. They should have given me a better customer.
- Karen O.
A

Rating
Everyone took plenty of time and I received a detailed eye exam and received a new prescription for eyeglasses. I'm very happy with the results and the person who helped me select a flattering frame did a wonderful job. Lots of compliments on my new glasses!
- JANE & KEVIN C.

Optometrists in Lawrence, KS

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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140 E 28 th St

Anderson, Dr. Curtis R.

932 Massachusetts St
Lawrence

Atteberry Eye Center

3201 S Iowa Street
Lawrence

Beier, Dr. Charles G.

2400 SW 29th St
Topeka

Claussen, Dr. Verne

525 W Bertrand Ave
Saint Marys

Crandon, Dr.Brent T.

1019 Massachusetts
Lawrence

Diana Carriger, O.D.

105 W Pottawatomie St
Rossville

Dotson, Dr. Kyle

2211 SE 29th St
Topeka

Dr. Daniel smith OD

930 Iowa St
Lawrence

Drs. Dobbins & Letourneau

831 Vermont St.
Lawrence

Durst, Dr. Lora L.

1801 SW Wanamaker
Topeka

Family Eye Care of Topeka

1107 SW Gage Blvd
Topeka

Fitch, Dr. Stacy K.

2144 SW 36th St
Topeka

Flory Optometry

3300 Bob Billings Pkwy
Lawrence

Garde, Dr. Trent V.

619 SW Corporate View
Topeka

Great Eye Glasses

524 San Anselmo

Green, Dr. Sharon

3111 W 6th St
Lawrence

Hamilton, Dr. Erin E.

2600 Iowa St
Lawrence

Harvat, Dr. John P.

2600 Iowa St
Lawrence

Heartland Eye Care

619 SW Corporate View
Topeka

Hoss, Dr. Dennis C.

3111 W 6th St
Lawrence

Lawrence Family Vision Clinic

3111 W 6th Street
Lawrence

Lawrence Optometric Center

930 Iowa St
Lawrence

Marsh, Dr. John C.

619 SW Corporate View
Topeka

Nelson, Dr. David A.

4123 SW Gage Center Dr
Topeka

ReplaceALens

7800 E Iliff Ave

Rollenhagen, Dr. Susan

1107 SW Gage Blvd
Topeka

The Eye Doctors Optometrists

2800 S W Wanamaker
Topeka

Vision Source - Wamego

1405 W Hwy 24
Wamego

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