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House Cleaning reviews in Kansas City

• A

  LAURA'S CLEANING SERVICES

  Laura���s team has cleaned my house for many years. They are pleasant and friendly and do a great job. They are reliable and efficient, cleaning the house well and in a timely manner. I highly recommend them!
  - Stephanie J.
• A

  Spotless KC

  Scheduled outside their normal business hours to accommodate our schedule. Did an excellent job cleaning our home and we would use again. Received a B for punctuality because they were about 20-25 minutes late in arriving due to traffic.
  - Stephanie & Kevin M.
• F

  Whole Home Cleaners

  Requested information via the office phone number (left voicemail) and then contacted them via text on the alternate number shown on website. The individual returned the text and stated that they don't have an office phone number Quoting their text message, "Im sorry did you get my info through care.com i dont have an office so im not sure who you left a voicemail for". The information was gained from the Angie's List link to their website where we went to review more information. We sent a screen shot to the individual to let them know they did have an office number (cell phone number matched). At no time did the individual who we were texting with (short texts) answer any questions about a "Move-Out Cleaning". I don't know if they sold the company or cell phone number to someone else - but won't recommend based on first encounter with the person via text. Received a call back from the office number where I initially left the voicemail, stating they did not provide service on Saturday. Not sure what it going on with the numbers shown on the website.
  - Stephanie & Kevin M.
• A

  La Bella Housecleaning LLC

  Wow!  Thought I would give myself a gift and have my kitchen and bathroom cleaned by someone else.  I was so impressed by Owner Sara and her employee who scrubbed and polished their hearts out.  My kitchen and bathroom looked great.  Sara gave me some cleaning tips to use in the future.  I have a rather clean home however, as we all know, over time stuff builds up!  I appreciate Sara and her crew so much!  Thanks to them!!!
  
  - Laura L.
• A

  Whole Home Cleaners

  Please see my response within what did the provider do?
  They really cared about my home and were very helpful with making sure the dryer duct was intact and made improvements to it to ensure that it will perform in a better way than what was originally installed.
  
  - Laura L.
• A

  Daisy Maids of Kansas City LLC

  They were punctual. Worked very fast and had the house done in 3 hours. I look forward to having them back on a regular basis.

  They were pleasant  and very professional.  Thanks for the impeccable service.

  Adolph & Iris Irene Weber

  
  

  
  
  - Iris W.
• D

  We Organize!

  I travel for business and it was difficult to set a date with this vendor for 2 months; so we spent several months attempting to schedule the service and I take responsibility for this.  All communication was via e-mail. On the date that was finally agreed upon, she called and said the weather was bad and asked to cancel the time.  I agreed because I didn't want her to get stuck in a storm or the snow.  
  I have sent several e-mails in the interim to try to reschedule with no response.  The last (9/6) was a request for a refund and still no response.
  - Jacques & Linda B.
• B

  LAURA'S CLEANING SERVICES

  Cleaning crew showed up on time.  They were professional and worked quickly but cleaned very well.  I especially liked that they really dusted and did not rely entirely on the little swiffer dusters.  I have my house cleaned at least once a month so it is not really dirty since there is only my husband & me and it took them about 3 hrs. which is what I expected.  I was pleased with the service and I will be using them again.
  
  - Joyce D.
• C

  LAURA'S CLEANING SERVICES

  Our first interaction was over the phone and Laura was very nice a fairly quick to respond to my request for an estimate.  I asked for her pricing and if she needed to look at the house before giving me a price. She asked what my estimates had been so far and then asked how many bathrooms/bedrooms I had. She quoted me a price that was less than my highest estimate and higher than my lowest estimate. 
  The day they showed up, my husband was at home and Leo (part of her crew) said the house was too big for the estimate agreed upon.  My husband called me at work to have me call Laura to see what we were going to do.  Laura said they would clean the house for the estimate she gave me but asked that I give more money if I was pleased with their work.  They completed the deep clean in approximately 2.5 hours and we did not give them any additional money.  The house was clean, however, she had made it seem to me that I was going to be blown away with their work and I was not.  I'm not sure if they did a less thorough clean considering they thought the house was too big for the money.  It's not my fault she did not come look at the house prior to giving me an estimate.
  Beware! I had read a comment or two about the crew showing up and asking for extra money but I was hoping they were isolated incidents but, it happened to me as well.  They did an ok job cleaning but I didn't think it was anything special...the house just looked like my husband and I leave it when we do our whole house clean.
  
  - Rocio L.
• C

  Maid 2 Order

  The voucher was for "Interior and/or Exterior Window Cleaning".  When the woman first contacted me, I said I wanted both interior and exterior window cleaning.  and we scheduled an appointment for a Saturday morning.  About 2 days before my appointment, the woman called again and asked if I wanted interior or exterior cleaning.  I said, again, that I wanted both.  She said that we would need to reschedule because the person who does the exterior windows doesn't work on Saturday and wanted to know who I talked to when the first appointment was scheduled.  When I said "you," she just said "oh."  We settled on a new appointment, and the gentleman showed up at the appointed time...with an order to do exterior windows only.  By this time I gave up, let him do the exterior windows (he did a good job...not terrific, but I was satisfied), and let it go.  If the voucher was only good for one or the other, but not both, they should have made the wording on the voucher/offer more specific or at least told me over the phone rather than just ignore what I wanted.  Probably won't use them again.
  
  - Patricia F.