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• DO NOT Hire this company.  Service Master is owned by the same owsner as  Provider name locked. .  They  and work  as one company (in essence) to restore and rebuild.  They  do demo  and dry out, with no regard for protecting personal property but are NOT PROFESSIONAL  construction contractors RUN RUN RUN.
   A two  guy crew of untrained and unskilled  workers( just the opposite of their web site claims) with no regard to personal property, unsupervised, not reliable and make more of a mess than they repair.    The structural work of the floor  and floor insulation  was done without permits as required in Chelan County. They work was a sloppy mess. code violations at 3 levels.   The tile  grout was also a mess.  High and low grooves with  TWO different colors  of grout were used without checking the product they received at the pro  desk at Lowes.  The wood trim reinstall on door casings and floor transition were not replaced like original with wide gaps and improper placement.
   Improper cleaning of  tile floor(GROUT) and   no one inspected their work since they did not obtain required permits.  Project manager never inspected  of their 2 man crew  any work during the 5 week job,( which should have been done  in two weeks).   They showed  up  without a hard schedule  never worked any regular days or schedule. and  would leave some days after  one or two hours to go to  another job.   
   They did not have proper equipment  or tools AT TIMES  to do the  work, left 30 bags of demo trash and loose  trash piled up in my drive way/sidewalk for 4 weeks, their truck(s) dripped oil stains   total of 15 on the driveway in front of the garage.  They mixed tile mortar ON the entry exposed aggregate sidewalk and  spilled and stained the sidewalk permanently.   Put up a dust Provider name locked. with 250 staples into a newly refinished ceiling. Put their power tool batteries to cool in our brand new refreidgerator, used kitchen micro wave to make their lunch, silverware is missing.  They did not cover our new wood and leather furniture and dust was all over it.  They were told not to try to clean it  for fear of destroying it.  The lead guy the last day had a jug of MOP and GLO to put on the porcilin  glazed tile, to cover the grout residue that was never cleaned . They filed a Provider name locked. on my home because I will not pay until the work that has to be done correctly is completed with contractors that I will hire . They are not allowed back in my house.  They are a disaster and a lame excuse for a contractor.  Be Ware, the laws do not protect the owners,
  
  - Duane B.
• Contractor came to my house to bid job. We spent about an hour going over the job and contractor was suppose to send bid with in a week. Contractor didn't return bid didn't call haven't heard from company since the day they were at my home.
  
  - ray F.
• Multiple problems with project.
  Took longer than expected
  Poor quality workmanship. Shelves in bathroom were uneven, when asked about this, reply was, "I noticed that too", but didn't make changes until specifically asked to.
  Gutters on side of house were not installed properly, no flashing placed, separated from house within 3 months of completion of project.  Improper placement of downspouts, now with constant drip in one corner where water accumulates.
  Asphalt shingles coming off roof 3 months later.
  WORST OF ALL: Gas dryer vent to no where!!  Went into crawl space under house and directly abutted against insulation. High risk for fire, building code violation, not discovered until dryer was no found to be working properly due to extended drying times.
  
  - David P.