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House Cleaning reviews in Gardner

  • A
    La Bella Housecleaning LLC
    It went great. They came out next day to give an estimate, were able to do the work the following afternoon. They went above and beyond. Every surface just gleamed. My mother was absolutely thrilled with the job they did. I would recommend them to anyone. We will definitely use again.
    - Margaret M.
  • A
    Whole Home Cleaners
    Staff arrived on time and went to work right away. They were very neat and considerate about putting booties on their shoes, etc. They did a great job. On the carpet cleaning, they got spots out that I thought would never come out. They did the work at the price negotiated. No hidden charges or ugly surprises. I would definitely recommend them and hire them again!
    - Laura H.
  • F
    Whole Home Cleaners
    The company rep, Named Sheila was very disrespectful and persistent in saying derogatory remarks. I also witnessed how she responds to her personal and their families.  It's a shame for anyone to be able to all down to the people and get to hide behind the rues of it being "company policy" I would strongly recommend than anyone considering using WHOLE HOME CLEANING, to think again about the type of behaviors they are supporting. thank you
    - Hagan R.
  • C
    The Cleaning Authority - Olathe
    I have used this company every other week for a year and gave them every opportunity to provide what they promised, but have finally canceled service. I have tried for months to get the teams to clean my home as outlined in the cleaning task list. I have repeatedly contacted the office with items consistently missed or not done correctly. I have offered to pay more to get the clean I should have been getting at the regular fee. I left tips for the team, hoping to give them an incentive and when nothing else worked, I left notes about areas they needed to pay attention to. I was given advice to leave an envelope of tips in an area they are supposed to clean and kept overlooking. The team never found them. All of these attempts on my end have not resulted in an improved clean, but in fact, have resulted in the last 3 cleanings being worse than ever! Even areas they have done satisfactorily before are now not being done. I have 3 family members looking for a cleaning service, and am always asked for referrals from my real estate clients. I am sad to say, I will not be able to refer The Cleaning Authority
    - Susan H.
  • A
    La Bella Housecleaning LLC
    We had them out to get his house ready to sell. The women that came to clean were friendly and kind. We felt completely comfortable to have them come into my father's home and clean for him. They did a beautiful job. The house was sparkling and smelled wonderful. My father was very pleased with their work also. Do not hesitate to hire this company. Thank you to La Bella for doing a wonderful job!
    - Beth D.
  • B
    Whole Home Cleaners
    I purchased four hours of cleaning, but two people came to clean. That makes each hour on the clock the equivalent of two hours of work. I'm going to talk about clock-hours below, not work-hours.
    My appointment was for 11:00, but the customer ahead of me cancelled, so I was happy to have them come earlier. Both women were incredibly friendly, one was chatty, one was polite but didn't say much. I wanted a deep clean of my kitchen and bathrooms most of all, so that's where they started.
    They finished up with the kitchen and bathrooms in about an hour, and then I asked them to go ahead and clean the living room, loft and bedrooms. I was happy I'd be able to get the whole house cleaned in the time purchased!
    After about 30 more minutes, they had the remaining rooms clean. They asked if there was anything else because they had only used three of the four work-hours I'd purchased. I trusted they had done their jobs (deep clean in the kitchen and bathrooms, regular-level cleaning in the rest of the house), so I told them there wasn't anything left and wished them a Merry Christmas. I have a small house and have never had cleaners there, so I didn't doubt they did what I asked for.
    Unfortunately, over the next couple days, I found a few things that weren't to my satisfaction. The drip pans on the stove hadn't been wiped down, the fridge hadn't been cleaned (the website said that was part of the deep clean), there were still shoe scuffs on the linoleum, bathtub wasn't rinsed out well, and several out-of-the-way places weren't dusted (bathroom shelf, tops of vanity lights, bottom of TV console).
    I did not contact the company to come fix these problems. They were small enough tasks it was going to be more hassle to set up a time (during their Christmas busy season) and come home from work than to just finish up myself. So, the company had no chance to remedy the small mistakes. I should have checked the cleaners' work better while they were there, and I should have contacted the company to give them a second shot. I'm as much at fault as the cleaners. However, I don't think I'd use this company again. I'm looking for a crew that has as high of standards as mine.
    - Amy D.
  • A
    Whole Home Cleaners
    We moved from a rental house to a house we purchased.  The company was quick to get in touch after I contacted them.  Doug came out to give me an estimate.  He's a super friendly guy.  Everyone who I came in contact with was, actually.  I set up a time and they were there just a couple of minutes early.  We walked through and I told the two ladies that showed up to clean what I expected.  Because it was a move out clean, I had a list that the landlord would look at for my deposit return.  They addressed everything on the list!  They worked efficiently and were done in no time.  The place looked great!  
    The only problem was that the linoleum on the kitchen/dining room floor was dull and streaked.  Noticeable when you walked in the front door.  I called them up and they sent someone out to mop again.  I don't know what the problem was, as they were using the same cleaner I'd been using on it.  They didn't hesitate and didn't get upset at all when I still wasn't happy with the floor.  What did they do? They brought over a steam cleaner and it was cleaned to my satisfaction.  
    Seriously great experience.  Thanks to all of you guys! I will definitely use them again and would recommend!  By the way, they don't just do house cleaning.  They clean ducts, and a whole lot more!  I know it sounds like I work for them or something but I don't.  I was just really impressed with the service.
    - Heather B.
  • A
    La Bella Housecleaning LLC
    I was looking forward to service from Sara & Antonia since those were the people mentioned in many positive reviews. I was pleasantly surprised, however, as Allisella and Paula did a really great job. 
    They spent a lot of time on the bathrooms (3 of them), but they probably needed it; Alisella and Paula cleaned in places I did not know could be cleaned. They also cleaned the Master Bedroom, Kitchen, Family Room and were able to dust in the Dining Room.
    Nice job ladies!
    - James M.
  • B
    Whole Home Cleaners
    The carpet cleaning service has been stellar. My service cost around $160 for probably 1000 square feet of carpet. It looks new when they are done. Since I use there house cleaning service I do get a discount and they let themselves in and lock up when they are done. There house cleaning service is kinda hit and miss. We had a group of lady that did a amazing job, they always did extra stuff like the blinds, straighten the shoe piles and light switch plates. They seem to spend more than the alotted time at my house. When I came home I was always amazed at how nice my house looked. The group I have now do a ok job. The really don't do any extras and seem to do the basics and leave. It seems like they don't spend there allotted time at my house or more like they have to many homes to get to. I usually leave a 20% tip for great work. I will continue to use there service for now, but that could change.
    - James S.
  • A
    La Bella Housecleaning LLC
    Sara was in contact with me right away to schedule an appointment. She was able to come to my home at a time I chose. She and her helper showed up early and got started right away. They brought all of their own supplies and did a fantastic job! They cleaned the bathrooms from top to bottom, dusted and vacuumed the entire house (including upholstery), shined the stainless steel, mopped tile and hardwoods, and even wiped down the doors and dusted blinds! They work quickly but efficiently. They were in and out in less than 2.5 hours, and my house is almost 3,000 sq ft. I would recommend La Bella to anyone needing that deep clean every once in a while (or more often). I'll be using La Bella at least monthly to keep my house looking fabulous!
    - Heather B.
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Home Cleaning Services in Gardner

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