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Hauling reviews in Fairway

  • A
    Eric is a fantastic communicator, and his crew is chill and polite. I am extremely satisfied with their work and have already recommended them to friends. In addition to Eric's professional and easy-going comportment, every one of his crew greeted me, looked me in the eyes, were friendly and easy to work with. Having your entire house gutted - practically- is just hard. They made it go so fast, I was stunned that it wasn't painful at all. Eric takes care of his people as well. They are safe and efficient. Wish there were more business owners and bosses like Eric out there!
    - R GINA R.
  • A
    I contacted CHHJ via their website, but was concerned that I would not hear back in enough time as we were working just a few days out from the move. I called the 1-800 number in hopes of speeding up the process. I shouldn't have worried.
    Shortly after wrapping up a 15-minute conversation with a very pleasant call center agent, I received a callback from my email inquiry. The agent confirmed that my reservation was indeed set up and ready to go. All my questions about fees and charges were answered.
    Within 24 hours I heard from Justin, the owner of the franchise. He was thorough and informative, even suggesting that based on our conversation we may only need two people, not the estimated three, saving us money. He also sent a confirmation text.
    The crew called ahead of time on the morning of the move to confirm arrival time, then were actually a little early (so was I). The movers, Josh and Derek, were professional, efficient, and careful. I liked that they were dressed professionally, as well. Having had a less than satisfactory experience last fall with another moving company, I was very impressed. (We had planned to use CHHJ at that time, but they were not available on the date we needed to move.)
    The crew was able to load the truck and deliver our items well within the estimated timeframe, which is even more impressive as I underestimated the amount of stuff we had which required TWO trips to the unit and house instead of one.
    I would highly recommend Justin's CHMJ franchise location. Excellent experience all around. The estimate was accurate, and the movers professional and polite. More importantly, my mother was pleased with the care with which they handled her belongings.
    - Suzie M.
  • B
    The end product is nice BUT I have some disappointments as follow.  Before the work was done I had pointed out to Chad some bricks where the patio would meet a side wall of our garage because the bricks in the wall were disintegrating and I asked if they should be replaced before the work was done.  He said "No, they will be covered by concrete anyway" which in fact did not occur and now those bricks continue their flaking apart and will be difficult to replace.  Also, Chad added a step at the top of the driveway where it meets the sidewalk.  If he had asked me I would have told him that I did not want a step so we would be able to accommodate wheeled devices when necessary.  Two small areas of the decorative concrete have flaked off and I fear it will continue to worsen over time damaging the pretty surface.
    - Sherry D.
  • A
    The backyard was out of control and they cleared all the brush and hauled it away.  With three people working, they were able to complete the job in one day which would have taken me many days to knockout.  Well worth the money!  The only reason I gave B's on responsiveness and punctualty is because the appointment for the esitmate was without a lot of notice and then there wasn't an actual date for the work to happen.  Much to my surprise, they showed up a day later to do the work but I was under the impression it would be a week or so.  I appreciate it getting done so quickly but it would have been helpful to know in advance.
    - Marty K.
  • F
    They were very unresponsive and there was a lack of communication as to when they could provide the service. They indicated that they were overwhelmed by the response to the Big Deal. I totally understand that, but we are heading out of town now.
    - William M.
  • A

    We took estimates for the work we wanted done; Eric's was very reasonable. Moreover, he asked questions, as we discussed

    the estimate; clearly, he sought to "put us (customers) first, in meeting our need".  As stated above, we had a LOT of small

    trees and brush needing to be removed; Eric and crew not only cleared small trees and brush from our fences, but also

    carefully raked and cleaned up, afterwards; "above and beyond" work ethic--thank you, Eric, and Angie's List!


    - Michael H.
  • A
    Very easy to sign up on line for service and get an approximate cost based on pix on their webiste.  The guys arrived right on time, gave me an estimate very close to what I anticipated, and performed the work quickly and efficiently.  Very good value for the cost.
    - Dianne D.
  • A
    I used a coupon for this job.  He did not email or call to schedule the job after I purchased it, I had to call him to set it up.  But after I called and scheduled it, things went smoothly and the guys showed up on the date and time of scheduling and took apart my sandbox, loaded it in the truck and they asked for the coupon to be printed out and given to them at that time, which I was surprised about.  But I was able to do that quickly. I wish Steve had told me to have the printed coupon available.
    - Yvette C.
  • A
    Eric is a superb business owner.  I called to have a 50+ year old wooden shed taken down and a brush pile cleaned up that had accumulated over the past 16 years.  When I initially called Eric answered was polite and informative, we scheduled a time for him to come look at the job and to give a bid.  We set it up for him to come on a Saturday morning and he was on time, courtiers and through about the details of the job.  Next we set up the date for him to do the work.   Again, on the date we selected to have the job done he arrived promptly, did exactly what was discussed and within the specified time frame.  In this day and age it is important to know that there are folks I can count on.  Eric is a stand-up man who honors his handshake!  I felt like he earned his bid over and above and so I tipped him and his worker another $50.  He will definitely be the first phone call from here on out when I need hauling, moving or any other similar service. 
    - Rhonda K J.
  • A
    I HAD A GREAT EXPERIENCE AND WOULD USE HIM AGAIN AND AGAIN. NOT ONLY WAS HE PROMPT AND FRIENDLY, HE ALSO AGREED TO PICK UP TRASH FROM TWO SEPARATE LOCATIONS AS A FAVOR, WITHOUT CHARGING ANYTHING EXTRA. I CANNOT REMEMBER HIS NAME, BUT IF YOU ARE LOOKING FOR SOMEONE TO HAUL, CHECK OUT HIS AD IN THE THRIFTY NICKEL. I TRUST YOU WILL BE AS PLEASED WITH THE EXPERIENCE AS I WAS.
    - EMILY C.
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Hauling Services in Fairway

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