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Decks reviews in Zionsville

  • A
    DR Contractors
    The project itself took about a month with permitting but the finished product was incredible. We ended up building the deck out of wood and were able to get everything we wanted for a reasonable price. We added a step up, a bar top and metal ballistors to our deck as we moved forward. Terry was always very responsive and Clint got the job done well. I would absolutely hire them again
    - Rex S.
  • A
    DECK WORKS INC
    West Design & Build specializes in decks. We had a 25 year old 2nd floor balcony in need of replacement (rotting wood, mildew). Our job was small enough that Jason was able to work us in between larger jobs. His crew dismantled the ���demi-lune��� shaped balcony and, with some improvisation, was able to build the replacement from scratch, using the old wood shapes as a pattern. Finally, they were able to reattach the wrought iron railing, and provide drainage areas (8 hours, $1300).We also had a 2nd floor deck that needed its support posts replaced (4 hours, $675). All trash was cleaned up and taken away for disposal within 8 hrs of completion of the project. For any deck project, we highly recommend this company, with its extremely knowledgeable crew of deck builders/replacers.
    - Madelyn W.
  • A
    Phelps & Sons Construction
    The team that worked on our porch came out daily and really took their time to make sure things fit just right; the attention to detail and craftsmanship was excellent. It was clear they take pride in their work and even went beyond my expectations on some cases, such as hiding the electrical wiring for a fan in notched pieces of trim making it invisible. Things went pretty smoothly overall, perhaps slower than expected (weather, crewing), but the end product was beautiful. There were a few issues that Tom addressed promptly.
    - Jacob H.
  • A
    Advanced Restoration & Advanced Basements LLC
    Advanced Restoration did a tremendous job of transforming the curb appeal of our home. We needed not just a new coat of paint on our exterior, but we needed rotting wood replaced as well. He met with us beforehand and discussed colors, reviewed the exterior of the house and pointed out spots where new wood was needed. He made measurements and came back the next week with a quote based on time and materials. He estimated when he could start and complete the work, and kept in touch as the date approached. He checked in with us during the process to make sure we were satisfied, and followed up with us after to make sure we were happy with the work. Boy, were we happy! The house looks great, and neighbors stop to compliment us on it. We feel great about the condition of our exterior and know Advanced Restorations have helped us preserve and improve the value of our home. And he charged us (a little less than) what he quoted us. Easy to work with, hard-working, flexible, professional. We will continue to use him for any interior and exterior painting. Call him now!
    - Daniel R.
  • A
    Troy-Built Wood Decks
    David Miller responded promptly to my request for an estimate and talked me through various options. He produced a design and a cost based on using cedar. This included having them stain the deck. The price seemed very reasonable. We agreed a start date and David Miller arrived with his brother-in-law Scott to start demolition of the old deck. They were professional, friendly and courteous throughout. When the old deck was finally removed (it did not give up without a fight!) it was obvious that the old frame also needed replacing. David calculated what I thought was a very reasonable additional cost, given the extra work and material this entailed. It was a pleasure to watch David and Scott at work. They take obvious pride in their work and craftsmanship, and appeared to really enjoy creating the new deck. What impressed me in particular is that, after having agreed a complete price for the project, others might have worked around the clock to finish as quickly as possible. David and Scott worked hard, but they absolutely did not rush the job. I left on vacation before the deck was finished, and returned home to find the new deck finished, and the backyard looking very clean and tidy. They came back to add a couple of finishing touches and were obviously pleased themselves with how it had turned out. Our new deck is beautiful, and a great addition to our home. I recommend David and Scott and their company most strongly.
    - David G.
  • F
    BJH CONTRACTING LLC
    I hired BJH Contracting to build a curved composite deck for me at my home. The design of the deck has not changed at all since the day I gave it to BJH Contracting. Brian (the owner) said he could do the work. I paid 60% up front for materials to get the job started. Brian and his team (he was on site a lot) built all of the straight pieces of the deck, then built the curved understructure. Once he went to install the curved composite boards, he couldn't get the boards right. He didn't know how to bend the boards correctly to make it look the right way. Most of the boards were warped, wrinkled, damaged, not cut the correct length, or had inconsistent gaps between the boards (some were touching while others you could fit two fingers between), etc. Brian & BJH Contracting were supposed to install planters around the deck. Brian built part of them, then never finished. Once he realized he wasn't capable of building the curved deck, he just stopped showing up till winter came, then blamed the weather. I asked him how he thinks we should resolve this since he couldn't even get another contractor to agree to do the work for him. He provided no solutions. I told him that I want my money back & he said he doesn't have any money because he can't get any jobs. According to reviews on HomeAdvisor, it looks like he has had at least a few jobs since disappearing from my job. I am now stuck with an eyesore in my back yard. My neighbors are constantly asking what the status of my deck is. I am stuck. Brian & BJH Contracting took all of my money & left me with nothing. He tore down the deck and I am now left with a dirt patch in my yard. If I open the sliding glass door from my kitchen, there is an unsafe (and not to code) 4 foot drop off. I am stuck paying off the loan I took out to build this deck because I am a responsible person. This has put an enormous strain on my marriage and my relationship with my neighbors. I lose sleep over this many nights. I am more than willing to provide photos and email correspondence to prove everything stated above.
    - Matthew C.
  • A
    Fentress Builders Inc
    We initially used an architect, whom we also found on Angie's List, to help draw plans and maximize space usage (Wayne Olander from Arteffects, Inc). Wayne directed us to 3 different contractors whom we interviewed. Of these 3, Fentress was the most attractive because of the size of their company, their cost estimate, ideas, and great prior reviews on Angie's List. Wayne had also directly worked with them before and had a high opinion of them. Bob Brewer was our initial contact at Fentress. He was involved in our initial discussions and saw us through the final estimate of the project, as well as handling any change orders. Bob was calm and likable. He listened to our ideas and offered input when asked. He was very thorough and professional. We had a detailed preliminary estimate within a couple of days. After a couple of revisions we had our final estimate just a short time later. Bob was patient with us and was a great communicator. Mike Strong was our Project Manager and we met him pretty early on in the process. We liked him immediately. He was quick to listen and to honor our wishes. We wanted a clean worksite when workers left as we live in a small, tight knit community. We also wanted to limit early/late hours to try to be respectful of neighbors as much as possible during our build. Mike made sure this happened. We were so appreciative. Mike helped coordinate all of the subcontractors that came in at various stages. We had painters, electrical, plumbers, drywall, cement, flooring, etc... Since we were living in our house during the build, Mike and the workers were very good about communicating entering the house, who was coming when, etc... Mike mainly managed all the logistics of the project but he did build a large custom TV cabinet with shelves. It was gorgeous and well thought out. He had some very creative ideas that gave our project originality while keeping the integrity of the design of this old house. We were very worried about tearing down walls and adding on given the age of the house. Mike was unfazed and handled any issue that came up with calmness and professionalism, keeping us well informed along the way Curtis was the master craftsman of our project. He was at our house most every day working on one project or another. We grew to respect Curtis' eye for detail. He is a gifted carpenter and provided many unique touches at every stage of the project. He is the type of worker that will do the job right and does not look to cut corners. Every change or idea we threw at him he took it in stride and was able to do most of the build of this project to our utter satisfaction. He was able to keep an 'eye' on the subcontractor's work and was very valuable to have on site every day. We have done 4-5 remodels and larger projects at various other home locations throughout the last 20 years and Fentress has been the best and our favorite contractor with which we have worked. We knew as with any project that there would be hiccups and frustrations along the way (just a part of any project). When we discussed this with Mike at the beginning we had acknowledged this and just asked for good communication along the way. He let us know if there would be delays. He gave us projected weekly updates. We started out thinking this would take 3 months and it ended up going 5, much because of changes and additions we asked for along the way. All was taken in stride and they were committed to giving us the result we wanted. The services they provided were all encompassing. They helped us to obtain our building permit, they did concrete foundation work, framing, window relocation, plumbing, electrical, hardwood floor installation and staining, carpet installation, tile work, deck construction, custom finished carpentry work, Heating/AC assessment and HVAC work, insulation evaluation and placement, skylight installation, replaced roof and hauling of debris. I could not be more pleased with Fentress and particularly Mike, Bob and Curtis. We have retained their services for Part 2 of our project this spring 2017 involving reconstructing our barn/garage, pouring concrete driveway, re-roofing barn and gravel placement. We are about one month into this project and the service continues to be as it was. As far as a General Contracting company I have not found one better than Fentress. Thanks so much.
    - Jason T.
  • A
    DECK RESCUE INC
    Dale stripped and power washed the deck which took about eight hours. He returned a couple of weeks later (due to weather conditions) after it had dried thoroughly and the temperatures were warm enough to stain (Cedar Tone). He and Laurie then stained the deck which took about five hours. It looks amazing! It rained that night and the temperature dropped but the water beaded up and had no negative effect on the wood. I trust Dale completely when it comes to staining wood. We are so pleased. Dale, Kelli, and Laurie are easy to work with and conscientious. They are the kind of people that you want to back again. According to Dale we won't have to though since the product he uses is commercial grade and has a warranty for three years and lasts two to three times longer than retail products. Our railing was replaced by Wagoner Handyman Services at a cost of $1250.00. The cost of the staining included the railing and stripping of the deck. We are so pleased. Thank you Dale, Kelli and Laurie. You were a pleasure to work with.
    - Bill S.
  • F
    Case Design/Remodeling Indy
    I realize that this is a lengthy review and want this evaluation to be as accurate and even-handed as possible. I contacted CASE at the suggestion of my father who had several projects completed by them in the past. He did share with me that over the years, CASE became increasingly expensive and, while they did add computer aided design improvements, the quality of their work, and particularly the work of their subs seemed to suffer a bit. The last project at his house resulted in a serious buried gas line leak that took over a year to resolve between CASE and its subs. My association with CASE began on August 3, 2016 when CASE visited my house to quote on an improvement to my existing rear patio. My plan was to build an outdoor kitchen with sink with built in grills (a Webber gas grill and a Big Green Egg) and to run power to the outdoor area. We would also need to expand the patio to make room for the kitchen and a table. We emphasized that we wanted this done before winter. We also requested quotes to remove the current cement staircase, and bury the power cord to an existing hot tub, among some other minor items. We made it clear on the first visit that we had a budget of no more than $30k total. They provided an estimate of anywhere between $19k and $49k for the described work. As my budget was within their range, I assumed we could reasonably reach our goal. On August 12, I signed a contract for design work that specified $750 as a deposit to be credited to the final project, if begun within 6 months but otherwise not refundable. The contract specified that even though I was paying for the design work with this $750, it remained the property of CASE and would not be returned to me if I didn���t go through with having CASE do the work. THIS IS AN IMPORTANT POINT THAT THE READER SHOULD NOTE : even though you are paying for ?design work?, the work product does not belong to you. We met with CASE on 4 separate occasions between 8/12 and 10/3 to complete the specifications for this work. During that time, CASE never actually provided us with a quote for the original scope of the project. However, we discovered that we could not get the same pavers as our existing patio. This would significantly increase the cost for that portion of the job, so we started to scale back the project. Our evaluation of where to cut back was significantly hampered by the fact that we were never provided a detailed breakdown of individual costs, but rather simply a (very high) lump sum figure at each meeting. They explained that the sink we requested would be ���very expensive���, but never provided an actual dollar amount. This continued for each and every item until we asked ���how much to simply build an outdoor countertop for the grills?? Despite repeated requests, we were never provided with an itemized price breakdown for the original scope of the project. They simply stated, ���If this were my home, I would not be happy with the quote being presented?��� (That is a direct quote from Jeff Baird, the project manager at CASE referencing the cost of the project). On October 3, CASE delivered their final plans to me. We didn���t get a chance to select the granite for our countertop as CASE took the liberty of selecting one for us. For the first time, I was informed that most of work would be done by a sub-contractor (despite CASE���s pitch in August that ���we do all of the work ourselves - no third parties���). However, the most shocking thing was that the estimate for this ���stripped down��� version of the project - essentially a simple counter top - was over $15,000. It seemed at this point that CASE was weary of working with us and just wanted to either keep our deposit or charge a very large amount for a small project. On October 4, we asked CASE for a breakdown of the latest estimate as I couldn���t understand how a simple counter could cost this much. Keep in the mind that the grills are not included in this price, as I had already purchased them separately. I sent a follow up request for this breakdown on October 7. Ten days after my first request, on October 14, I received a phone call from Jeff. I responded immediately, and on October 17 he informed me that they could reduce their fee for setting up the subcontractor by an additional $2k to bring the overall cost to $13,002. He called it a ���pass through��� fee. I finally received a breakdown that showed a $3,600 fee for CASE on top of the sub-contractor fee of $4,223 and all of the parts and labor for CASE. A screenshot is below, showing only CASE���s portion, and they suggested I pay the subcontractor for their work directly. *Screenshot will not print, but the breakdown is: Contract Amount: $8,779 Project Management / Design / Administration: $3,606 Labor General / Demolition / Dump Fees / Carpentry / Material: $897 Plumbing / Rough / Finish / Materials: $560 Cabinets / Labor / Material: $496 Countertops / Labor / Materials: $3,220 On October 19, I asked for more information from CASE as the breakdown didn���t make sense and most of my desired elements were not included. On October 28, after no response, I followed up again. On Halloween (12 days after my request and 3 days after my follow up), CASE responded saying they didn't get the email. I immediately replied, saying I was concerned with the way they are handling the situation, and had strong reservations about this project, including the 3rd party who will be doing the majority of the work (and not listed on Angie's List, nor do they have a website). The chronology from this point is: ��� 11/7 - Jeff Baird at CASE responded that they have done everything in their power to make me happy, and that they don't understand my concerns. ��� 11/10 - I responded to Jeff at CASE, offering to discuss in person or on phone over the weekend at any point. ��� 11/15 - Jeff responded that they have a busy schedule, and didn't have time to meet to us. I follow up with an email demanding my money back due to poor treatment and lack of follow through with CASE. ��� 11/23 - Jeff responded they are sorry, but reminded me that I signed their contract stating that they have complete control. ��� 12/6 - After no further response for two weeks, I contact the owner of CASE, Larry Greene, to plead my CASE. He replied immediately that he will talk to Jeff about the matter, but that they have over $3,000 in design costs invested in this project, and they do not make a habit of returning deposits due to their costs. While I understand that concept, $3,000 is an outrageous sum given the level and amount of service we were given. Even if they put in 15 hours, (I doubt they had nearly that much time invested) it comes to $200 an hour to design a countertop. ��� 12/19 - No response from Mr. Greene or anyone else at CASE. ��� 1/4/2017 - Still no response from CASE I realize that I have no real recourse and that CASE will be keeping my money after delivering what I consider to be profoundly horrible customer service. However, I hope this review can prevent others from suffering this fate. My advice to anyone reading this is: DO NOT SIGN THE ���DESIGN��� CONTRACT WITH CASE unless you are willing to part with your money, regardless of the treatment you subsequently receive from CASE. I expect that CASE will have their own spin on this but the facts noted above are the facts. We both have spent a lot of time in a very frustrating process that could have, and should have, been easily avoided. All CASE had to do was to disclose upfront that the scope of this project and the budget I was willing to spend were too far apart before they took my $750. That minimal amount of professional honesty would have saved us both a great deal of time. I can only assume that they expected they could convince me to spend significantly in excess of my stated budget after I had paid their ���design fee���. Further, I am very disappointed with CASE���s excessive delays in responding to my inquiries and their disingenuous attempt to resolve the matter fairly.
    - Jeff C.
  • A
    Deck Pro
    They came to my home the next day after my call to inform me of the cost for the job. They returned 2 days later to power wash but had to wait a couple more days because of rain and then to let the deck dry out because it is positioned in a northern exposure. They sprayed on the stain and I would have preferred them to brush it on. But, they worked very efficiently and were finished in about 1 1/2-2 hrs. I was very pleased with how effectively they worked and would not hesitate to call them again in another few years.
    - PAM S.
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Deck Contractors in Zionsville

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