Animal Den

Founded 1998 • Angie's List since November 1998

A Rated | 135 Reviews

Description

Family owned pet resort and salon with personal attention to every client. Ask about our free playtimes for new clients and free daycare evaluations and doggie daycare days. All inclusive resort with no hidden fees. Tours are welcomed anytime 7 days a week....

Verified Reviews

A few reviews for this pro…

B

RATED

06/12/2018

The place looks of quality and the cages seem clean and large, with access to the outside. However, when I went to pick up the dog, I was surprised to learn that this place considers both the drop off day and pick up day as full days for billing purposes. So even though my dog was there less than 3 actual days (Friday 10 a.m. to Monday 9 a.m.) I was charged for 4 full days. This is a costly and co...

DESCRIPTION OF WORK
Needed boarding for my 6 month old puppy over a long weekend

CATEGORY kennels

SERVICE PROVIDER RESPONSE

Thank you for taking your time to review our services. We enjoyed having your pup stay!
A

RATED

10/17/2017

Fantastic! We especially love the pick up/drop off service

DESCRIPTION OF WORK
Boarding of our dog when we are away plus a bath/grooming before he comes home.

CATEGORY kennels, pet grooming

SERVICE PROVIDER RESPONSE

Thank-you [Member Name Removed] for taking time to review our business. We take great pride in developing relationships with our clients so they can trust us and know their pet is in good hands. It is nice to receive positive feedback every once in awhile. Thanks again. Mel
A

RATED

10/24/2016

Very well. Whitney always does a wonderful job.

DESCRIPTION OF WORK
Dog grooming

CATEGORY pet grooming

A

RATED

07/26/2015

This is a good reliable place to house your pet when you go out of town. They need to extend both their hours of drop-off to 6 am and pick up to 6 pm on all days like other kennels do for customer convenience and to validate the top dollar price the customer is paying. But be careful of one situation. If you are using just 1 night and it happens to be a Saturday, you are not allowed to pick up unt...

DESCRIPTION OF WORK
Keep my dog 1 night while I went on a long day trip.

CATEGORY kennels

D

RATED

05/26/2015

We chose the Animal Den to take our dog to for her first grooming experience based on very good reviews from people in our neighborhood.  We were looking for a simple trim around her feet, face, and behind since she is still a young dog and does not have a lot of excess fur in general.  I really appreciated the brief consultation we had with the groomer when we dropped off our dog so that the groo...

DESCRIPTION OF WORK
The Animal Den performed grooming services for our 11-month old golden retriever. This included a shedless shampoo treatment, fur trim, and nail filing. 

CATEGORY kennels, pet grooming

SERVICE PROVIDER RESPONSE

We appreciate your insight. It is a shame you did not call and talk with us in person since the care of our beloved pets is something we take very seriously and always encourage open and honest dialogue. Trust is something we earn and work very hard to maintain. Your comments will be shared as a learning experience in regards to customer care and perceptions.

Services Offered

Doggie Daycare, Overnight Dog & Cat Boarding, Deluxe Dog Suites, Exercise & Play Time, Full Service Bathing & Grooming, Dog Training, Cat-Nasium Fun, Retail Treats, Toys & Pet Pick Up & Delivery Service.

Services Not Offered

Veterinarian Services.

General Information
Licensed
NA
Bonded
No
Insured
No
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
NO
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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