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Find Top-Rated Whitestown Window Replacement Installers

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Window Replacement reviews in Whitestown

Real People ~ Real Reviews ~ Real Results

  • Mark was great to work with throughout this project. One thing that stands out is that whenever you call he always answers. I called him several times throughout the time his team was doing the install and I never once went to voicemail. He's personable and knows his stuff when it comes to windows. Our install had it's share of challenges during and after the install but Mark was committed to providing a quality installation and never once suggested that anything that had to be done wasn't included in his original quote. Overall I know that Legacy Window & Door stands by the quality of their product and I'm very happy with it.
    Mark came out to the house to take a look at the basement and the exterior of the house to get an idea of our basement structure and size as well as what the exterior looked like for digging the window wells. He came out on a Friday and I had the quote by mid-day on Monday. Once we agreed to pricing and windows it took a few weeks to get the windows in because they had to be ordered custom along with the well materials.
    Once the windows came in he had a team out to dig the wells. It took a team of three guys a couple of days to dig a 6'x5'x6' well (Indiana clay isn't soft). Unfortunately, it started to rain while they were digging which lead to them not quite digging the wells as deep or as wide as was needed. The day for cutting in to the concrete to create the windows came and he came out personally to make the wells deeper and wider so the cutting could begin.
    Indiana Concrete Cutting handled cutting the holes in to our 8" think poured concrete basement walls. They did a great job and I would highly recommend them for any concrete cutting needs.
    Afterwards, there were challenges with getting the concrete blocks hauled away but Mark was able to contract a guy to do it.
    The window installation itself happened quickly and I'm very happy with the finished product.
    Unfortunately, a few weeks after the installation happened we had a few days of heavy rain in Indiana (2-3 inches over a weekend) and the window wells ended up flooding and leaking in to the basement (fortunately we hadn't insulated or drywalled the basement yet so no damage was done. I called Mark on a Sunday, he answered and had someone out first thing the next morning to dig the window wells deeper and insert a drain to the bottom of the basement wall where it can drain in to the sump pit. Mark stood by the warranty and I wasn't charged anything for having the drain installed. I was disappointed that this happened and that the drain wasn't installed from the beginning but Mark was a true professional about it.
    - Matthew T.
  • We hired them at the recommendation of our realtor to fix some things on our new house. Dave was who I met with first to get the estimate and he was very organized and I didn't pay a penny more than the estimate. Everything they did was really great. The drywall under the stairs looks really great and they did exactly what I asked. They completed the work in a timely fashion. The workers he sent out were late both days, but it wasn't a big deal because we were moving and had people at the house all day. We left them alone at the house and they had to leave to get materials and they made sure to lock the front door and shut the garage door before they left, which was great.
    - Julia G.
  • My experience with them was great. I didn’t find them on Angie’s List. We called them to come out and do an estimate. They were approximately half the cost of all the other companies we called. They cleaned up and did everything. They were exceptional. Their cost was the number one reason we hired them. They were very professional. They clean everything up in your home. They left it just the way they found it except for the new roof. When they installed the skylights, the roofer didn’t write the cost of one of them and he installed it for free. He didn’t know that we had an extra skylight when he gave us the estimate because he didn’t look at the back of the house. He just walked through in the front of it. We called like 5 companies to give us estimates and Shane Pickens Roofing was almost half the cost of all the other companies. The price was $4400 for a 1500 square foot roof with 3 skylights. They were really good and I was impressed. They are a small time company.
    - Janet T.
    - JULIE R.
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    - Nick V.
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    - Nick V.
  • Very smooth
    - Phillip g.
  • unknown
    - vic p.
  • They are worst and they didn't do a good job. They talked a good story and give me couple of references, looks good from the distant, but their work is very poor. I would not use them again.
    - vic p.
  • He took great pains to match all the windows and was willing to do a couple at a time as my budget allowed. I would highly recommend him!
    - SUSAN A.
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Window Replacement Installers in Whitestown

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