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Deck Building reviews in Whiteland

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    In late December of 2013, there was a leak that had appeared in a complicated valley. The 12/12 pitch roof drains down to a wall of siding. I came home to see Ice running down the wall of my front porch and found ice in the attic at that valley. I immediately called Don Jordan and told him the bad news. He came out within the hour and looked at the damage. Within a day or two, once the area had thawed, he sent someone out to see if an immediate repair could be made. That repairman did not find a leak and said that some roofs are just meant to leak, to which I immediately disagreed. The repairman relayed his findings to Don. Don called and told me that he did not agree with the repairman, and that roofs are not meant to leak. Don said he would do a free replacement when it got warmer. I noticed that it did not leak when it rained, but only when there was snow in the valley. I mentioned this to Don and he noted that it was probably an issue with the ice and water shield. As it got warmer outside, he followed up with me a couple of times to find out if it was leaking. Since it only leaked after the one heavy snow, I was willing to work around Don's other jobs. He let me know a couple of times that he had not forgotten about me and assured that he would take care of it before it got cold again. In mid September, Don sent out his repair expert to make sure the valley did not leak again. Don's repair expert, José, was able to confidently identify what was causing the leak and repair the valley properly. I had previously worked with Don and José back in 2010 for a repair on this same valley that had held up to rain and heavy snow, prior to hail tearing up the entire roof in 2011. After the first repair had held, I knew that José would do a great job. He meticulously repaired/replaced the valley and within 6 hours. Don and José were professional and cleaned up after the repair. There were 3.5 bundles of unused shingles left over from the project that I offered to buy from Jordan Roofing to have on hand the event that the Flagstone color scheme would be discontinued. Don gave me the extra shingles that as a thank you for being flexible with the timing of the free repair.




    - Justin R.
  • A
    We signed up for an estimate on-line and asked for them to break it out by item we were thinking about having done.  Their estimate was very thorough and included a price for each item we had asked about, as well as other wooden structures on our property.  The price was reasonable, so we had them do it all.  Mindy called to let us know that they were scheduling 5 weeks out, and five weeks later she called to say they were coming the next afternoon.  I was amazed at how good the deck looked because it's 15 years old and had gotten quite weathered and dirty.  We had a couple of rainy days, and they called to let us know they wouldn't be staining.  They came out the first non-rainy day and did the staining.  We had different types and ages of wood, including a new door on our 15-year-old hot tub that stood out like white on black, but when they were done everything was a nice cedar tone.  Even things I never paid much attention to, like the raised garden beds, look really nice.  We just had two more rainy days and everything is beading up well.  Given that we had plants right up to the deck (and sometimes straggling through the spindles), they did a decent job of keeping stain off our plants and other surfaces.  We're very satisfied and will use them when it's time to do this again.
    - Paula S.
  • A
    I had a difficult time finding anyone who would tackle repairs on the yard barn because everyone wanted to just build new ones.  Bruce and his helper did an excellent job, and went "above and beyond" because they ran into unforseen and hidden problems, both on the yard barn and on the house, but they handled them with no complalints.  They were an absolute pleasure to work with. 
    - MARK & JANET T.
  • A
    They are fairly flexible and actually let me do the tear down work myself. They then came out to take care of the installation. The owner was very pleasant to work with and gave me some time to address concerns and answer questions. I was also pleased with the subcontractors that he hired for the job and all in all it was a very pleasant experience.
    - CHRIS R.
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    - Greg S.
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Deck Builders in Whiteland

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